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Medicare Retention Jobs (NOW HIRING)

Medicare Insurance Producer

Tupelo, MS · On-site

$50K - $60K/yr

Medicare Insurance Producer Drive Change and Customer Focus at King Risk Partners Join a powerhouse ... Nurture an average client retention rate of 85% by proactively managing renewal communications and ...

Posted today

... retention 3) Number of customers enrolled While your compensation will be tied to your sales ... Assess seniors Medicare needs with an engaging, natural, and professional demeanor. * Provide ...

Represent PacificSource Medicare Advantage sales solutions via alternate distribution channels and ... Collaborate with internal departments as appropriate to support member retention efforts. * Meet or ...

Showing results 21-40

Medicare Retention information

See salary details

$30K

$60.4K

$76K

How much do medicare retention jobs pay per year?

As of Aug 12, 2026, the average yearly pay for medicare retention in the United States is $60,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medicare Retention Specialist?

To thrive as a Medicare Retention Specialist, you need in-depth knowledge of Medicare plans, strong customer service skills, and preferably a health insurance license. Familiarity with CRM software, call center platforms, and regulatory compliance tools is typically required. Excellent communication, active listening, and problem-solving abilities are vital for building trust and addressing member concerns. These skills are crucial for retaining clients, ensuring compliance, and maintaining customer satisfaction in a highly regulated industry.

What is Medicare retention?

Medicare retention refers to the efforts and strategies used by health insurance companies or agencies to keep their existing Medicare members enrolled year after year. This involves providing excellent customer service, educating members about their benefits, and addressing any concerns or issues that may cause members to switch plans or providers. Retention specialists may also help members understand changes in their coverage and guide them through the annual enrollment process to ensure their health care needs continue to be met.

What is the difference between Medicare Retention vs Medicare Customer Service Representative?

AspectMedicare RetentionMedicare Customer Service Representative
Primary RoleRetaining existing Medicare members, addressing concerns, and reducing cancellationsAssisting beneficiaries with inquiries, enrollment, and plan options
Required SkillsCommunication, problem-solving, knowledge of Medicare plansCustomer service, communication, Medicare plan knowledge
Work EnvironmentCall centers, insurance offices, remote workCall centers, insurance companies, remote work
CertificationsMedicare knowledge, customer service skillsMedicare knowledge, customer service skills

While both roles involve working with Medicare beneficiaries, Medicare Retention focuses on maintaining existing members and reducing cancellations, whereas Medicare Customer Service Representatives primarily assist with inquiries and enrollment. Both positions require strong communication skills and Medicare knowledge, often working in similar environments.

What are some common challenges faced in a Medicare Retention role, and how can they be effectively managed?

Professionals in Medicare Retention often encounter challenges such as addressing members' concerns about plan changes, navigating complex healthcare regulations, and ensuring clear communication with a diverse client base. Effectively managing these challenges involves staying updated on Medicare policies, developing strong problem-solving skills, and building trust with clients through empathetic and proactive service. Success in this role also depends on collaborating closely with enrollment, customer service, and compliance teams to provide seamless support and retain members.
More about Medicare Retention jobs
What cities are hiring for Medicare Retention jobs? Cities with the most Medicare Retention job openings:
What states have the most Medicare Retention jobs? States with the most job openings for Medicare Retention jobs include:
Infographic showing various Medicare Retention job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,428 per year, or $29.1 per hour.

Medicare & Individual Medical Services Specialist

HUB

Santa Maria, CA

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago


Job description

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

THE OPPORTUNITY:

The Senior & Individual Services Consultant supports clients in effectively managing their medical and life insurance plans.

DUTIES & RESPONSIBILITIES:

  • Establishes and maintains strong business relationships with clients and insurance carriers.

  • Performs financial analysis.

  • Writes Medical Plans (Quote, Present, Place Coverage): Medicare Supplement, Medicare Advantage, Part-D, Individual & Family Medical Plans (off exchange), Dental, Vision, International Travel, Expatriate Medical, Life Insurance.

  • Critically analyzes and compares insurance plans to determine suitability.

  • Responsible for strategic planning of all clients and overall retention of accounts.

  • Educates employees regarding Medicare.

  • Generates professional client and carrier correspondence.

  • Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.

  • Provides training as a subject-matter-expert to other Client Services team members on various topics.

  • Provides support to other employees within the department.

  • Performs other duties and projects as assigned.

QUALIFICATIONS:

  • High School / GED

  • 2+ years of related compliant Medicare insurance sales and service experience

  • Life & Health License

  • AHIP Certified

  • Contracted with various Medicare Carriers

  • Spanish speaking preferred

KNOWLEDGE / SKILLS / ABILITIES:

  • Comprehensive knowledge of carrier strengths and networks.

  • Ability to effectively and professionally communicate orally and in writing with internal and external customers.

  • Desire to learn and grow within the insurance industry.

  • Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.

  • Confidence and demeanor to effectively interact with all levels within the organization.

  • Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.

  • Computer skills: proficiency with Microsoft Office Suite and Outlook.

  • Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • This position primarily involves remaining in a stationary position for the majority of the workday.

  • The person in this position frequently communicates with colleagues and clients both in person and on the telephone; must be able to communicate and exchange accurate information.

  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

WHY CHOOSE HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees,andprovide continuous opportunitiesfor growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options thatarerooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

The expected salary range for this position is $22-$26/hr depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

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LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Diploma

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.