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Medicare Inbound Jobs in Lithonia, GA (NOW HIRING)

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Licensed Medicare Sales Agents * Assist Medicare beneficiaries with plan options and enrollment ... Answer inbound customer inquiries and conduct follow-up outreach as needed * Educate customers on ...

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Discussing Medicare benefits and coverage information * Providing guidance regarding available plan options * Supporting customers during the enrollment process * Recording customer interactions ...

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Key Responsibilities * Assist customers with questions regarding Medicare plans, benefits, and coverage options. * Provide excellent customer service in a primarily inbound call environment.

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Responsibilities * Assist individuals with Medicare plan questions and enrollment options * Handle primarily inbound calls from prospective and renewing members * Educate customers on healthcare ...

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Key Responsibilities C ustomer Service & Member Support Serve as the primary contact for customers via inbound calls. Assist Medicare and Medicaid members with: Premium payment inquiries Benefits and ...

Sleep Coach

Atlanta, GA · On-site

$19 - $25/hr

Place and take (inbound/outbound) calls for new CPAP sleep patients to coach, educate and encourage ... Experience with various insurance plans (HMO, PPO, Medicare) SKILLS, KNOWLEDGE AND ABILITIES

Medicare Inbound information

See Lithonia, GA salary details

$9

$15

$23

How much do medicare inbound jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for medicare inbound in Lithonia, GA is $15.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.68 per hour, depending on experience, location, and employer.

What is a Medicare Inbound representative?

Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.

What skills and qualifications are needed to thrive as a Medicare Inbound representative?

To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.

What is the difference between Medicare Inbound vs Medicare Customer Service Representative?

AspectMedicare InboundMedicare Customer Service Representative
CertificationsKnowledge of Medicare policies, possibly required certificationsSame certifications, focus on Medicare knowledge
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Employer & IndustryHealth insurance companies, Medicare providersHealth insurance companies, Medicare providers
Job FocusHandling inbound calls about Medicare plans and coverageAssisting customers with Medicare inquiries and issues

Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.

What are common challenges faced by Medicare Inbound representatives, and how can they be managed?

Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.

What job categories do people searching Medicare Inbound jobs in Lithonia, GA look for?

The top searched job categories for Medicare Inbound jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Medicare Inbound jobs?

Cities near Lithonia, GA with the most Medicare Inbound job openings:

Infographic showing various Medicare Inbound job openings in Lithonia, GA as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,462 per year, or $15.1 per hour.

Licensed Medicare Sales Agent (Remote)

RemX

Atlanta, GA • Remote

$18 - $21/hr

Full-time

Medical, Dental, Vision

Posted 2 days ago

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Job description

Location: Remote

Pay: $18 (additional $3 stipend during season) + Uncapped Commission

Start: August 2026

Schedule: We are open Monday - Sunday 6am - 2am (Talent will be assigned 40 hour set shift)


Title: Licensed Medicare Sales Agents

  • Assist Medicare beneficiaries with plan options and enrollment decisions
  • Answer inbound customer inquiries and conduct follow-up outreach as needed
  • Educate customers on healthcare coverage, benefits, and available services
  • Identify appropriate plan recommendations based on customer needs
  • Deliver outstanding customer service while maintaining compliance standards
  • Document customer interactions accurately and professionally


Qualifications:

  • Active Health Insurance License
  • +6 months of sales experience
  • Strong computer skills and ability to navigate multiple systems
  • Reliable high-speed internet connection (15 Mbps or greater)
  • Quiet, professional work environment
  • Ability to work independently from home
  • Must reside in the state of licensed residency
  • Health Insurance License must be Active
  • We are not currently hiring from AK, CA, HI, IL, MT, or outside of the United States.


Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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