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Medicare Inbound Jobs in Gainesville, GA (NOW HIRING)

A minimum of 1 year of Call Center experience (both inbound and outbound call centers), preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient Intake ...

New

A minimum of 1 year of Call Center experience (both inbound and outbound call centers) preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient Intake ...

A minimum of 1 year of Call Center experience (both inbound and outbound call centers), preferred. * Commercial/Medicare/Medicaid Insurance Verification background preferred. * Patient Intake ...

New

In this role, you'll provide exceptional service through both inbound and outbound communications ... Wellness program, Employee Assistance Program (EAP), and Medicare support * Employee Perks

New

Medicare Inbound information

See Gainesville, GA salary details

$9

$15

$24

How much do medicare inbound jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for medicare inbound in Gainesville, GA is $15.45, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.02 per hour, depending on experience, location, and employer.

What is a Medicare Inbound representative?

Medicare Inbound representatives are customer service professionals who handle incoming calls from individuals seeking information about Medicare plans, enrollment, and benefits. They assist callers—often seniors or those approaching eligibility—with understanding plan options, coverage details, and the enrollment process. Their role is crucial in providing accurate, clear information to help people make informed healthcare decisions. These representatives often work for insurance companies or third-party agencies that support Medicare beneficiaries.

What skills and qualifications are needed to thrive as a Medicare Inbound representative?

To excel as a Medicare Inbound Representative, you typically need strong knowledge of Medicare plans, excellent customer service skills, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes a health insurance license are important technical qualifications. Outstanding communication, patience, and problem-solving abilities help representatives build trust and effectively address client needs. These competencies ensure accurate information delivery, regulatory compliance, and a positive customer experience for Medicare beneficiaries.

What are common challenges faced by Medicare Inbound representatives, and how can they be managed?

Medicare Inbound representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries about benefits and coverage, and staying current with frequently changing Medicare regulations. To manage these challenges, it's important to develop strong organizational skills, utilize internal resources and knowledge bases, and actively participate in ongoing training. Effective communication and patience are also key, as representatives regularly interact with seniors who may need extra assistance understanding their options.

What is the difference between Medicare Inbound vs Medicare Customer Service Representative?

AspectMedicare InboundMedicare Customer Service Representative
CertificationsKnowledge of Medicare policies, possibly required certificationsSame certifications, focus on Medicare knowledge
Work EnvironmentCall centers, remote or office-basedCall centers, remote or office-based
Employer & IndustryHealth insurance companies, Medicare providersHealth insurance companies, Medicare providers
Job FocusHandling inbound calls about Medicare plans and coverageAssisting customers with Medicare inquiries and issues

Both roles involve assisting Medicare beneficiaries via inbound calls, requiring similar certifications and work environments. The main difference lies in job titles used by employers, but their responsibilities and industry context are closely aligned.

What are popular job titles related to Medicare Inbound jobs in Gainesville, GA?

For Medicare Inbound jobs in Gainesville, GA, the most frequently searched job titles are:

What cities near Gainesville, GA are hiring for Medicare Inbound jobs?

Cities near Gainesville, GA with the most Medicare Inbound job openings:

Infographic showing various Medicare Inbound job openings in Gainesville, GA as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $32,134 per year, or $15.4 per hour.

Patient Services Representative/Call Center

PrideStaff- Gainesville

Gainesville, GA • On-site

$16/hr

Full-time

Medical

Re-posted 2 days ago


Job description


Patient Services Representative/Call Center 
Shifts range from 9 am to 7 pm 
$16.00

SKILLS AND KNOWLEDGE:

  • Exceptional Customer Service
  • Attention to detail 
  • Experience & knowledge of prior authorization process 
  • Medical terminology
  • Good organization skills 
  • Self motivation 
  • Inbound & outbound calls 
  • 1 year experince healthcare 
  • Insurance verification, benefits, Medicare/Medicaid
  • CRM or case management platforms ( Salesforce Health Cloud, SuiteCRM)
  • Bilingual (English/Spanish) 

- Temp assignment, may turn into a temp to hire  
- Must meet background and drug screen criteria 

Company Description

We are hiring for our internal recruiting team in the Gainesville, GA area to meet an increasing demand from our Clients. Our success yields from high-quality and exceptional customer service professionals.


PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US