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Medical Transportation Dispatcher Jobs (NOW HIRING)

KARR

Transportation Dispatcher

Mountain Home, AR

Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is ... Medical Coverage (includes prescription drug benefits) * Dental Coverage * Optical Coverage

KARR

Transportation Dispatcher

Mountain Home, AR · On-site

Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is ... Medical Coverage (includes prescription drug benefits) * Dental Coverage * Optical Coverage

AltaMed

Transportation Dispatcher

Monterey Park, CA

$25/hr

Job Overview Responsible for transportation services; receiving incoming/outgoing pick-up calls and ... Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching ...

Lineage Logistics

Transportation Dispatcher

Conklin, NY

$20 - $22/hr

... Lineage Transportation Team. KEY DUTIES AND RESPONSIBILITIES * Prepare dispatch schedule for ... Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life ...

AltaMed

Transportation Dispatcher

Monterey Park, CA

$25/hr

Job Overview Responsible for transportation services; receiving incoming/outgoing pick-up calls and ... Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching ...

Gategroup

Transportation Dispatcher

Denver, CO · On-site

$23 - $25/hr

Medical, dental, vision plans * Voluntary short-term/long-term disability insurance * Voluntary ... Title): Mgr, Transportation or General Manager Dotted Line Manager (Title, if applicable): n/a ...

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How much do medical transportation dispatcher jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for medical transportation dispatcher in the United States is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by medical transportation dispatchers, and how can they be managed effectively?

Medical Transportation Dispatchers often face challenges such as coordinating multiple trips simultaneously, handling last-minute changes, and managing high-stress situations during emergencies. Effective communication, strong organizational skills, and familiarity with dispatching software are key to overcoming these challenges. Building strong relationships with drivers and healthcare facilities also helps ensure timely and efficient service. Staying calm under pressure and prioritizing tasks can significantly improve workflow and service quality.

How do you become a medical transportation dispatcher?

To become a medical transportation dispatcher, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with computer-aided dispatch systems. Some employers may require certification in emergency medical dispatch or related training, and on-the-job training is common to familiarize new dispatchers with protocols and software.

How to become a medical transportation dispatcher?

To become a medical transportation dispatcher, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with computer-aided dispatch (CAD) systems. Some employers may require certification in emergency medical dispatch or related training, and on-the-job training is common to familiarize new dispatchers with protocols and procedures.

What is a medical transportation dispatcher?

Medical Transportation Dispatchers are professionals responsible for coordinating and assigning non-emergency and emergency transportation for patients. They communicate with medical staff, drivers, and patients to ensure timely and safe transport to and from healthcare facilities. Their duties include scheduling rides, tracking vehicle locations, handling service requests, and responding to urgent situations. This role requires excellent communication, organizational skills, and the ability to work efficiently under pressure.

What is the difference between Medical Transportation Dispatcher vs Medical Transportation Coordinator?

AspectMedical Transportation DispatcherMedical Transportation Coordinator
CredentialsBasic dispatcher certification, CPR/First Aid often preferredSimilar certifications, often with additional administrative or healthcare training
Work EnvironmentDispatch centers, hospitals, or ambulance servicesOffice settings, healthcare facilities, or transportation companies
Employer & IndustryEmergency services, non-emergency medical transport providersHealthcare organizations, transportation companies, clinics
Search & Comparison IntentFocus on dispatching roles, communication, and coordinationBroader coordination, scheduling, and administrative tasks

Medical Transportation Dispatchers primarily handle communication and dispatching of transport services, ensuring timely patient pickups. Medical Transportation Coordinators often oversee scheduling, administrative duties, and overall transport logistics. While both roles require similar certifications and work in related environments, dispatchers focus on real-time communication, whereas coordinators manage broader logistical planning.

What are the key skills and qualifications needed to thrive as a medical transportation dispatcher?

To thrive as a Medical Transportation Dispatcher, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring prior dispatch or healthcare experience. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving, multitasking, and communication skills help build rapport with drivers, patients, and healthcare staff. These skills are crucial for ensuring efficient, timely, and safe coordination of medical transportation services.
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Medical Transportation Dispatcher jobs near you
Infographic showing various Medical Transportation Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,643 per year, or $21 per hour.

Medical Transportation Dispatcher

The University of Kansas Health System

Kansas City, KS • On-site

Full-time

Posted 23 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

234th of 887 rated healthcare providers

Job description

Position Title
Medical Transportation DispatcherBell HospitalPosition Summary / Career Interest:The emergency and non-emergency Medical Services Dispatcher is responsible for coordinating and managing patient transport requests to ensure safe, timely, and efficient movement of patients across the healthcare system and community. This role serves as a critical communication hub between clinical teams, transport crews, patients, and external partners.
The Dispatcher prioritizes transport requests based on clinical urgency, resource availability, and operational efficiency while maintaining a high standard of customer service and patient-centered care. Responsibilities include scheduling transports, assigning appropriate vehicles and crew configurations (wheelchair, stretcher, secured transport, BLS, ALS, specialty care), monitoring unit status, and providing real-time updates to stakeholders.
The Dispatcher plays a vital role in supporting patient flow, reducing delays in care, and ensuring the safe and appropriate transport of all patients, including those requiring specialized handling such as behavioral health or high acuity patients.
**THIS IS A NEWLY CREATED POSITION AND DEPARTMENT. Be part of a new service team.
Schedule: 3 - 12 hour shifts. 7:45am-8:15pm, including rotational Saturdays. Currently - no Sundays!Responsibilities and Essential Job Functions
  • Collaborates with field operations and clinical departments to optimize work flows and patient experience.
  • Triage and prioritize requests based on medical necessity and time lines.
  • Assigns appropriate transport resources (NEMT, Secured Van, BLS, ALS, Specialty Care)
  • Monitors continuous communication with field crews and healthcare teams.
  • Models' effective problem solving and conflict resolution practices.
  • Verify patient readiness and special equipment for transport to minimize delays.
  • Communicate special handling or infection control requirements with drivers.
  • Complete administrativeassignmentsassignedforregulatoryand billingcompliance.
  • Verify trip eligibility, authorizations, and payer requirements when applicable.
  • Communicate changes or delays with field crews and customers.
  • Optimizeroutes and schedules to ensure efficiency and on-time performance.
  • Monitor active trips and adjust assignments as needed.
  • Handles stress well and gets along with others within the workplace and with customers.
  • Ensure Compliance with safety, regulatory, and organizational standards.
  • Supports and reinforces a culture of safety, excellence, and just culture principles among the team.
  • Proficiencywith dispatching and scheduling software.
  • Ability to work effectively in a fast-paced environment.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate

Preferred Education and Experience
  • 1 or more years Experience in dispatching OR
  • 1 or more years Customer service

Required Language Skills
  • Fluent English -

Knowledge Requirements
  • Basic understanding of EMS system design
  • Common medical terminology
Time Type:Full timeJob Requisition ID:R-55814Important information for you to know as you apply:

  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

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Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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