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Medical Support Jobs (NOW HIRING)

Advanced Medical Support Assistant (AMSA) and Lead Advanced Medical Support Assistant What We're Looking For: * Total FTEs: 38 * 37 Advanced Medical Support Assistants (AMSAs) * 1 Lead Advanced ...

Job Summary Advanced Medical Support Assistant (AMSA) and Lead Advanced Medical Support Assistant What We're Looking For: * Total FTEs: 38 * 37 Advanced Medical Support Assistants (AMSAs) * 1 Lead ...

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Medical Support information

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$29K

$45.8K

$61.5K

How much do medical support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for medical support in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What are medical support jobs?

Medical support jobs refer to roles that assist healthcare professionals in delivering patient care and maintaining the smooth operation of medical facilities. These positions can include medical assistants, administrative staff, medical secretaries, lab technicians, and support roles in clinics, hospitals, or private practices. Medical support staff are essential for tasks such as scheduling, record-keeping, preparing patients for exams, and ensuring a clean, organized environment. Their work enables doctors, nurses, and other clinicians to focus on patient treatment. These roles often require strong organizational skills, attention to detail, and compassion.

What is the difference between Medical Support vs Medical Assistant?

AspectMedical SupportMedical Assistant
CertificationsVaries; often includes administrative or clinical certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, hospitals, administrative officesClinics, outpatient facilities, hospitals
Job ResponsibilitiesAdministrative tasks, patient support, schedulingClinical tasks, patient exams, basic lab work

Medical Support roles focus on administrative and patient coordination tasks, often requiring certifications related to office management. Medical Assistants perform clinical duties like taking vital signs and assisting with exams, usually with specific medical assistant certifications. Both roles are essential in healthcare settings but differ mainly in clinical versus administrative focus.

What are the key skills and qualifications needed to thrive as a Medical Support professional, and why are they important?

To thrive as a Medical Support professional, you need knowledge of medical terminology, basic patient care, administrative procedures, and typically a relevant certification such as Certified Medical Assistant (CMA) or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Strong organizational skills, attention to detail, and effective communication are vital soft skills that help ensure efficient support to both patients and healthcare teams. These qualifications and skills are essential for maintaining smooth clinical operations, accurate patient records, and a positive patient experience.

What are some common challenges faced by Medical Support professionals in a healthcare setting?

Medical Support professionals often encounter challenges such as managing high patient volumes, maintaining accurate patient records under time constraints, and adapting to rapidly changing priorities in a fast-paced environment. They must also navigate sensitive patient interactions while ensuring compliance with privacy regulations like HIPAA. Team collaboration is essential, as they work closely with physicians, nurses, and administrative staff to provide seamless patient care, which requires strong communication and organizational skills.
More about Medical Support jobs
What cities are hiring for Medical Support jobs? Cities with the most Medical Support job openings:
What are the most commonly searched types of Medical Support jobs? The most popular types of Medical Support jobs are:
What states have the most Medical Support jobs? States with the most job openings for Medical Support jobs include:
Infographic showing various Medical Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,752 per year, or $22 per hour.

Medical Support Assistant

SD Department of Veterans Affairs

Asheville, NC โ€ข On-site

$48K/yr

Other

Posted 25 days ago


Job description

The Charles George Medical Center is currently recruiting for one (1) Medical Support Assistant within the Community Care Service line. The incumbent is responsible for initiating and carrying out a variety of administrative and technical duties in support of the Office of Community Care Coordination.
Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: Medical Support Assistant, GS-05.
(1) Experience or Education.
  • (a) Experience. One year of creditable experience equivalent to the next lower grade; OR
  • (b) Education. Two years of education above high school.
(2) Knowledge, Skills, and Abilities (KSAs).In addition to the experience or education above, the candidate must demonstrate the following KSAs:
  • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
  • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
  • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
  • Ability to schedule medical appointments in a clinical setting.
  • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
  • Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-05
Physical Requirements: The physical demands of this position typically are somewhat sedentary. The position requires the employee to be occasionally mobile; periods of daily walking are occasional and require the employee to walk long/intermediate/short distances that can include pushing and/or pulling a 4-wheeled basket or industrial-type cart with a collective weight up to 60-100 pounds. It's a position that requires occasional moderate lifting of 35 pounds or less. When the employee isn't mobile, they will be sitting at a workstation. The position requires the employee to sometimes bend at the waist or stoop down, or to stretch, and to sometimes stand for long/moderate/short periods of time.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER