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Medical Support information

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$29K

$45.8K

$61.5K

How much do medical support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for medical support in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What are medical support jobs?

Medical support jobs refer to roles that assist healthcare professionals in delivering patient care and maintaining the smooth operation of medical facilities. These positions can include medical assistants, administrative staff, medical secretaries, lab technicians, and support roles in clinics, hospitals, or private practices. Medical support staff are essential for tasks such as scheduling, record-keeping, preparing patients for exams, and ensuring a clean, organized environment. Their work enables doctors, nurses, and other clinicians to focus on patient treatment. These roles often require strong organizational skills, attention to detail, and compassion.

What is the difference between Medical Support vs Medical Assistant?

AspectMedical SupportMedical Assistant
CertificationsVaries; often includes administrative or clinical certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentClinics, hospitals, administrative officesClinics, outpatient facilities, hospitals
Job ResponsibilitiesAdministrative tasks, patient support, schedulingClinical tasks, patient exams, basic lab work

Medical Support roles focus on administrative and patient coordination tasks, often requiring certifications related to office management. Medical Assistants perform clinical duties like taking vital signs and assisting with exams, usually with specific medical assistant certifications. Both roles are essential in healthcare settings but differ mainly in clinical versus administrative focus.

What are the key skills and qualifications needed to thrive as a Medical Support professional, and why are they important?

To thrive as a Medical Support professional, you need knowledge of medical terminology, basic patient care, administrative procedures, and typically a relevant certification such as Certified Medical Assistant (CMA) or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Strong organizational skills, attention to detail, and effective communication are vital soft skills that help ensure efficient support to both patients and healthcare teams. These qualifications and skills are essential for maintaining smooth clinical operations, accurate patient records, and a positive patient experience.

What are some common challenges faced by Medical Support professionals in a healthcare setting?

Medical Support professionals often encounter challenges such as managing high patient volumes, maintaining accurate patient records under time constraints, and adapting to rapidly changing priorities in a fast-paced environment. They must also navigate sensitive patient interactions while ensuring compliance with privacy regulations like HIPAA. Team collaboration is essential, as they work closely with physicians, nurses, and administrative staff to provide seamless patient care, which requires strong communication and organizational skills.
More about Medical Support jobs
What cities are hiring for Medical Support jobs? Cities with the most Medical Support job openings:
What are the most commonly searched types of Medical Support jobs? The most popular types of Medical Support jobs are:
What states have the most Medical Support jobs? States with the most job openings for Medical Support jobs include:
Medical Support jobs near you
Infographic showing various Medical Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,752 per year, or $22 per hour.
Medical Support Assistant

Medical Support Assistant

Veterans Health Administration

Brighton, CO

$22.99/hr

Full-time

Posted 4 days ago

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 960 frontline employees who took The Breakroom Quiz

70th of 870 rated healthcare providers

Job description

Job Summary

Job Title: Medical Support Assistant

Department: Department of Veterans Affairs

Healthcare System: VA Health Care System

Location: Onsite; Aurora, CO

Salary Range: $22.99, $5.09 H&W

Work Schedule: Full-time

Overview: Arrow ARC is seeking reliable and mission-driven Medical Support Assistants (MSAs) to support Veterans served by the VA Eastern Colorado Health Care System. MSAs provide critical front-line administrative support across outpatient clinics, virtual care services, and the Office of Community Care. All roles require attention to detail, effective communication, and a strong commitment to Veteran care.

Primary Responsibilities

Key Responsibilities:

  • Schedule, reschedule, and cancel Veteran appointments using VistA and CPRS in accordance with VHA national scheduling guidelines
  • Receive and respond to incoming calls, secure messages, and Veteran inquiries
  • Conduct patient check-ins and check-outs
  • Review, verify, and update demographics, insurance, and other patient data in VA systems
  • Provide support for outpatient consult management, including Community Care consults and HealthShare Referral Manager (HSRM)
  • Support clinical teams by managing clinic profiles, calendar builds, and schedule adjustments
  • Coordinate care across internal VA services and external providers when applicable
  • Maintain confidentiality and compliance with HIPAA and federal privacy regulations
Minimum Qualifications
  • U.S. citizenship
  • High school diploma or GED required
  • Oral and written proficiency with English.
  • Basic medical terminology knowledge
  • Minimum of 6 months’ customer service experience
  • At least 1 year of clerical, call center, or healthcare administrative experience
  • Proficiency with Microsoft Office Suite (Outlook, Excel, Word)
  • Typing and data entry speed sufficient for a fast-paced environment (at least 50 words per minute (WPM)
  • Ability to pass a federal background investigation and obtain Tier 1 security clearance
About Aptive

Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.

Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector.​ Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.​

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.


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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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