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Medical Support Assistant Jobs in Minnesota (NOW HIRING)

$48K - $55K/yr

The Legal Support Assistant will assist with general office and legal administrative ... medical condition, sexual orientation, gender identity and expression, transgender status, sex ...

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Medical Support Assistant information

See Minnesota salary details

$28.4K

$44.8K

$60.2K

How much do medical support assistant jobs pay per year?

As of Aug 20, 2026, the average yearly pay for medical support assistant in Minnesota is $44,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $50,400.00 per year, depending on experience, location, and employer.

What is a medical support assistant?

A medical support assistant works closely with physicians, nurses, and other medical staff to assist with administrative duties in a health care facility. As a medical support assistant, your responsibilities include collecting and documenting patient information, filing insurance claims, and scheduling patients. You may also provide support to physicians during patient examination procedures as needed. To pursue a career as a medical support assistant, you typically need a diploma or associate degree in medical assistance, as well as administrative experience. You may also pursue professional certification to demonstrate your skills as a qualified professional. Additional qualifications include basic computer, organizational, interpersonal skills, along with a solid understanding of medical terminology.

What are the key skills and qualifications needed to thrive as a medical support assistant, and why are they important?

To thrive as a Medical Support Assistant, you need strong organizational abilities, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical terminology is typically required. Excellent communication, customer service, and multitasking skills help you stand out in this patient-facing role. These skills ensure efficient clinic operations, accurate patient information management, and a positive patient experience.

What are some typical daily challenges faced by a medical support assistant, and how can they be managed effectively?

Medical Support Assistants often juggle multiple tasks such as scheduling appointments, updating patient records, and handling inquiries from patients and healthcare professionals. A common challenge is managing a high volume of calls or requests, especially during busy clinic hours. Staying organized, utilizing electronic health record (EHR) systems efficiently, and maintaining clear communication with both patients and clinical staff can help manage these challenges. Building strong multitasking and time management skills is essential for success in this role.

What is the difference between Medical Support Assistant vs Medical Office Assistant?

AspectMedical Support AssistantMedical Office Assistant
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, VA facilitiesDoctor's offices, outpatient clinics
Job DutiesPatient scheduling, record management, administrative supportScheduling, billing, patient check-in/out
Employer & IndustryHealthcare providers, government agenciesPrivate practices, outpatient clinics

Medical Support Assistants and Medical Office Assistants share similar administrative roles in healthcare settings, but Medical Support Assistants often work in larger facilities like hospitals and VA centers, with a focus on patient records and scheduling. Medical Office Assistants typically work in smaller clinics, handling billing and front desk duties. Both roles require strong organizational skills and healthcare knowledge, but the work environment and specific responsibilities differ slightly.

What do medical support assistants do?

Medical support assistants provide administrative and clinical support in healthcare settings, such as scheduling appointments, maintaining patient records, and assisting with patient check-ins. They often use electronic health record systems and may perform basic clinical tasks under supervision to ensure smooth clinic operations.

What cities in Minnesota are hiring for Medical Support Assistant jobs?

Cities in Minnesota with the most Medical Support Assistant job openings:

Infographic showing various Medical Support Assistant job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,810 per year, or $21.5 per hour.

Medical Support Assistant (Advanced) - Spinal Cord Injury and Disorder Clinic

SD Department of Veterans Affairs

Minneapolis, MN

$53K/yr

Full-time

Posted 3 days ago

New


Job description

The incumbent is an integral part of outpatient Spinal Cord Injury & Disorder (SCI/D) Clinic and Rehabilitation & Extended Care (REC) Integrated Clinical Community (ICC) within the Minneapolis VA Health Care System (MVAHCS).
Qualifications:Basic Requirements:
  • Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. 7407(a).
  • Experience. No experience required.
  • Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Licensure/Certification/Registration. None
  • Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
  • English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Medical Support Assistant (Advanced) GS-6
This position is above the full performance level for this job series and requires experience beyond the basic requirement for positions in this occupation. You must meet the basic requirements and the following:
REQUIRED EXPERIENCE: One year of experience equivalent to the GS-5 grade level that equips the candidate with the following:
  1. Operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports;
  2. Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients;
  3. Schedule medical appointments in a clinical setting;
  4. Work independently in the accomplishment of a wide variety of duties performing patient support work;
  5. Communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers;
  6. Customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
AND Candidates must be able to demonstrate all of the Knowledge, Skills and Abilities below:
  1. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  2. Ability to independently set priorities and organizes work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  3. Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
  4. Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
  5. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.

Preferred Experience: Two or more years of scheduling experience preferably in an outpatient spinal cord injury, rehabilitation or VA setting. Strong computer skills requiring little to no supervision; strong emotional intelligence to work with a variety of stakeholders, including those with disruptive behavior. Demonstrates ability to multitask and prioritize, has strong customer service and communication skills. Ability to solve complex care coordination when scheduling appointments.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is 6.
Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER