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Medical Support Assistant Jobs in Iowa (NOW HIRING)

Forefront Dermatology

Medical Assistant

Cedar Rapids, IA · On-site

$500/wk

Minimum post high-school education in a medical support field: Certified Medical Assistant, Licensed Practical Nurse, or Registered Nurse (Non-Certified Medical Assistants will need to complete the ...

Forefront Dermatology

Medical Assistant

Cedar Rapids, IA · On-site

$500/wk

Minimum post high-school education in a medical support field: Certified Medical Assistant, Licensed Practical Nurse, or Registered Nurse (Non-Certified Medical Assistants will need to complete the ...

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Medical Support Assistant information

See Iowa salary details

$27.2K

$43K

$57.8K

How much do medical support assistant jobs pay per year?

As of Sep 2, 2026, the average yearly pay for medical support assistant in Iowa is $42,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $48,400.00 per year, depending on experience, location, and employer.

What is a medical support assistant?

A medical support assistant works closely with physicians, nurses, and other medical staff to assist with administrative duties in a health care facility. As a medical support assistant, your responsibilities include collecting and documenting patient information, filing insurance claims, and scheduling patients. You may also provide support to physicians during patient examination procedures as needed. To pursue a career as a medical support assistant, you typically need a diploma or associate degree in medical assistance, as well as administrative experience. You may also pursue professional certification to demonstrate your skills as a qualified professional. Additional qualifications include basic computer, organizational, interpersonal skills, along with a solid understanding of medical terminology.

What are the key skills and qualifications needed to thrive as a medical support assistant, and why are they important?

To thrive as a Medical Support Assistant, you need strong organizational abilities, attention to detail, and experience with medical office procedures, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical terminology is typically required. Excellent communication, customer service, and multitasking skills help you stand out in this patient-facing role. These skills ensure efficient clinic operations, accurate patient information management, and a positive patient experience.

What are some typical daily challenges faced by a medical support assistant, and how can they be managed effectively?

Medical Support Assistants often juggle multiple tasks such as scheduling appointments, updating patient records, and handling inquiries from patients and healthcare professionals. A common challenge is managing a high volume of calls or requests, especially during busy clinic hours. Staying organized, utilizing electronic health record (EHR) systems efficiently, and maintaining clear communication with both patients and clinical staff can help manage these challenges. Building strong multitasking and time management skills is essential for success in this role.

What is the difference between Medical Support Assistant vs Medical Office Assistant?

AspectMedical Support AssistantMedical Office Assistant
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification optional
Work EnvironmentHospitals, clinics, VA facilitiesDoctor's offices, outpatient clinics
Job DutiesPatient scheduling, record management, administrative supportScheduling, billing, patient check-in/out
Employer & IndustryHealthcare providers, government agenciesPrivate practices, outpatient clinics

Medical Support Assistants and Medical Office Assistants share similar administrative roles in healthcare settings, but Medical Support Assistants often work in larger facilities like hospitals and VA centers, with a focus on patient records and scheduling. Medical Office Assistants typically work in smaller clinics, handling billing and front desk duties. Both roles require strong organizational skills and healthcare knowledge, but the work environment and specific responsibilities differ slightly.

What do medical support assistants do?

Medical support assistants provide administrative and clinical support in healthcare settings, such as scheduling appointments, maintaining patient records, and assisting with patient check-ins. They often use electronic health record systems and may perform basic clinical tasks under supervision to ensure smooth clinic operations.
More about Medical Support Assistant jobs

What cities in Iowa are hiring for Medical Support Assistant jobs?

Cities in Iowa with the most Medical Support Assistant job openings:

Medical Support Assistant jobs near you
Infographic showing various Medical Support Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,973 per year, or $20.7 per hour.

Department Support Asst PT Evenings Oncology

Trinity Health

Des Moines, IA • On-site

$15.50 - $20.75/hr

Part-time

Re-posted 22 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Employment Type:
Part timeShift:
Evening Shift
Description:
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers.
Job Description
Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines
Join the MercyOne Family! We are looking to hire a Department Support Assistant.
As a Department Support Assistant at MercyOne, performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital departments
Schedule:
  • 8-hours Days; 3:00 P - 11:30 P; every other holiday

General Requirements:
  • Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
  • Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
  • Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
  • Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary. Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
  • Prepare documents and records in compliance with regulatory requirements.
  • Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
  • Conducts auditing of records, data, and transactions per unit management team request.
  • Maintains meeting room schedules.
  • Other duties as needed and assigned by the manager.

Minimum Requirements:
  • Must be at least 16 years of age.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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