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Medical Receptionist Jobs in West Springfield, MA

UnitedHealth Group

Medical Receptionist

Enfield, CT

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

UnitedHealth Group

Medical Receptionist

South Windsor, CT · On-site

$16 - $29/hr

High School Diploma/GED * 1+ years of medical receptionist experience * Proficient in Microsoft Office * Access to reliable transportation with the ability to travel 10% of the time within 30 miles ...

Trinity Health

Medical Receptionist

Hartford, CT · On-site

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Women's Health team in Hartford. The Business Services Representative is ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinityhealth

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business Services Representative is responsible for ensuring patient ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinityhealth

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Women's Health team in Hartford. The Business Services Representative is ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

Trinity Health

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team. The Business Services Representative is responsible for ensuring patient ...

UnitedHealth Group

Medical Receptionist

Farmington, CT · On-site

$16 - $29/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

UnitedHealth Group

Medical Receptionist

Manchester, CT

$16.15 - $28.80/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

UnitedHealth Group

Medical Receptionist

Manchester, CT · On-site

$16.15 - $28.80/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

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All JobsMedical Receptionist JobsMedical Receptionist Jobs in West Springfield, MA

Medical Receptionist information

See West Springfield, MA salary details

$11

$17

$22

How much do medical receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for medical receptionist in West Springfield, MA is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.18 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.
More about Medical Receptionist jobs

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The most popular types of Medical Receptionist jobs in West Springfield, MA are:

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For Medical Receptionist jobs in West Springfield, MA, the most frequently searched job titles are:

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The top searched job categories for Medical Receptionist jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Medical Receptionist jobs?

Cities near West Springfield, MA with the most Medical Receptionist job openings:

Medical Receptionist jobs near you
Infographic showing various Medical Receptionist job openings in West Springfield, MA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,703 per year, or $17.6 per hour.

Medical Receptionist

Health md urgent care

West Springfield, MA • On-site

$17 - $22/hr

Full-time

Re-posted yesterday

Job description

We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.
Responsibilities include:
  • Greeting and checking in patients in a friendly and professional manner
  • Verifying insurance eligibility and collecting co-payments
  • Scheduling appointments and managing patient flow
  • Answering multi-line phone systems and responding to inquiries
  • Entering and updating patient information accurately in the EMR system
  • Scanning, faxing, and managing medical documents
  • Coordinating with clinical staff to ensure smooth daily operations
  • Maintaining confidentiality in accordance with HIPAA guidelines

Qualifications:
  • Prior medical receptionist or healthcare front desk experience preferred
  • Knowledge of insurance verification and basic billing procedures
  • Strong communication and customer service skills
  • Ability to work in a high-volume environment
  • Proficiency with EMR systems and basic computer applications
  • Dependable, punctual, and team-oriented

We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.