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Mercy Receptionist Jobs in West Springfield, MA (NOW HIRING)

Trinity Health

Concierge

West Hartford, CT · On-site

$15.75 - $20.25/hr

... part-time Receptionist to manage front desk operations and respond to in-house emergencies. 3:PM - 8PM: Mon, Thurs-Sun 3pm-8pm. Key Responsibilities: * Uphold The McAuley's mission and Mercy ...

Trinityhealth

Concierge

West Hartford, CT · On-site

$15.75 - $20.25/hr

... part-time Receptionist to manage front desk operations and respond to in-house emergencies. 3:PM - 8PM: Mon, Thurs-Sun 3pm-8pm. Key Responsibilities: * Uphold The McAuley's mission and Mercy ...

All JobsMercy Receptionist JobsMercy Receptionist Jobs in West Springfield, MA

Mercy Receptionist information

See West Springfield, MA salary details

$11

$18

$25

How much do mercy receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for mercy receptionist in West Springfield, MA is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.82 per hour, depending on experience, location, and employer.

What is a Mercy Receptionist?

Mercy Receptionists are administrative professionals who work at Mercy healthcare facilities, such as hospitals or clinics, and serve as the first point of contact for patients and visitors. Their responsibilities typically include greeting guests, answering phones, scheduling appointments, managing patient information, and assisting with general inquiries. They play a vital role in ensuring smooth communication between patients, medical staff, and other departments, contributing to a positive experience for everyone who visits the facility.

What does a Mercy Receptionist do?

As a Mercy Receptionist, your day usually involves greeting patients and visitors, answering phone calls, scheduling appointments, and directing inquiries to the appropriate departments. You'll frequently collaborate with nurses, physicians, and administrative staff to ensure smooth patient flow and accurate communication. This role requires strong organizational skills and the ability to remain calm under pressure, especially during busy periods. Mercy Receptionists play a key part in creating a welcoming environment and are often the first point of contact for patients, making professionalism and empathy essential.

What skills and qualifications are needed to be a Mercy Receptionist?

To thrive as a Mercy Receptionist, you need strong organizational abilities, attention to detail, and proficiency in managing front-desk operations, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office), appointment scheduling systems, and multi-line phone systems is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help set top performers apart in this role. These skills ensure efficient office operations, positive experiences for patients and visitors, and effective communication within the healthcare environment.

What is the difference between Mercy Receptionist vs Mercy Medical Assistant?

FeatureMercy ReceptionistMercy Medical Assistant
CredentialsHigh school diploma or equivalent; on-the-job trainingPost-secondary education; certification preferred
Work EnvironmentFront desk, patient check-in areaClinical setting, exam rooms, administrative areas
Job ResponsibilitiesGreeting patients, scheduling, answering callsAssisting with exams, taking vital signs, administrative tasks

Mercy Receptionists primarily handle front desk duties like greeting patients and scheduling appointments, while Mercy Medical Assistants perform clinical tasks such as taking vital signs and assisting with exams. Both roles are essential in healthcare settings but differ in responsibilities and required training.

What are popular job titles related to Mercy Receptionist jobs in West Springfield, MA?

For Mercy Receptionist jobs in West Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Mercy Receptionist jobs in West Springfield, MA look for?

The top searched job categories for Mercy Receptionist jobs in West Springfield, MA are:

Mercy Receptionist jobs near you
Infographic showing various Mercy Receptionist job openings in West Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,829 per year, or $18.7 per hour.

Concierge

Trinity Health

West Hartford, CT • On-site

$15.75 - $20.25/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

568th of 888 rated healthcare providers

Job description

Employment Type:Part timeShift:Rotating ShiftDescription:

The McAuley is seeking a part-time Receptionist to manage front desk operations and respond to in-house emergencies. 3:PM - 8PM: Mon, Thurs-Sun 3pm-8pm.

Key Responsibilities:

  • Uphold The McAuley's mission and Mercy Community Health's values.
  • Greet and direct visitors and residents, answering questions and providing information.
  • Reserve guest apartments and handle follow-ups.
  • Distribute memos, newsletters, and resident mail.
  • Manage UPS deliveries and registered mail.
  • Respond to emergency alarms and coordinate with security and maintenance.
  • Maintain and update reception forms and filing systems.
  • Operate the switchboard and monitor security cameras.
  • Schedule transportation and manage resident trip sign-ups.
  • Handle work orders and key control system.

Qualifications:

  • Proficiency in English; able to understand and follow written and verbal instructions.
  • Preferably three months of receptionist experience.
  • Familiarity with switchboard, communication systems, and security cameras.
  • Ability to work independently and communicate effectively.
  • Capable of performing essential job functions with or without accommodation

If you are a proactive, courteous, and detail-oriented individual, we encourage you to apply to join our team at The McAuley.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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