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Medical Receptionist Jobs in Rockingham, NC (NOW HIRING)

Receptionist

Pinehurst, NC · On-site

$12.75 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Receptionist Position at Pinehurst Animal Hospital and Dental Clinic Pinehurst Animal Hospital and ... You'll maintain accurate medical records, manage appointment schedules, and handle financial ...

2026-2027 Receptionist Title: Part-Time Receptionist Reports to: Principal Terms of Employment: Part-Time (20 hours per week) Salary: $16.07 per hour FLSA Exempt/Non-Exempt: Non-Exempt Qualifications:

Clerk/ Receptionist

Hamlet, NC · On-site

$13 - $17.25/hr

Clerk/Receptionist UNION COUNTY COMMUNITY ACTION, INC. Work Location- Hamlet, Richmond County, NC Program- Head Start/ Early Head Start Reports to: Site Manager FLSA- Non-Exempt SUMMARY: Responsible ...

Cath Lab Secretary

Pinehurst, NC · On-site

$1.8K - $2.4K/wk

Liaison for transfer of patients and patient information to and from other medical facilities. Receptionist for internal and external customers. Maintains patient database and filing system for cine ...

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Medical Receptionist information

See Rockingham, NC salary details

$9

$14

$19

How much do medical receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for medical receptionist in Rockingham, NC is $14.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.20 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

Is a medical receptionist a good career?

A medical receptionist is a vital role in healthcare settings, responsible for managing patient appointments, records, and communication. It offers opportunities for stable employment, customer service skills development, and typically requires basic computer and communication skills. The career can lead to advancement in healthcare administration with experience and additional training.

Is it hard being a medical receptionist?

Being a medical receptionist involves managing patient interactions, scheduling appointments, and handling administrative tasks, which can be fast-paced and require strong organizational and communication skills. The job often requires multitasking, attention to detail, and proficiency with office software, but it can be manageable with experience and training.

What are the requirements to be a medical receptionist?

Medical receptionists typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and electronic health records. Some employers may prefer previous experience in healthcare settings or certification in medical office administration.

What job categories do people searching Medical Receptionist jobs in Rockingham, NC look for?

The top searched job categories for Medical Receptionist jobs in Rockingham, NC are:

What cities near Rockingham, NC are hiring for Medical Receptionist jobs?

Cities near Rockingham, NC with the most Medical Receptionist job openings:

Infographic showing various Medical Receptionist job openings in Rockingham, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,009 per year, or $14.9 per hour.

Care Coordinator (Medical Receptionist/PSR)

Confluent Health

Southern Pines, NC • On-site

$15 - $16/hr

Other

Posted 6 days ago


Confluent Health rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

BreakThrough Physical Therapy Front Desk Medical Receptionist

BreakThrough Physical Therapy, a member of the Confluent Health family, is looking for a part time front desk medical receptionist to join our team!

Pay Range: ~$15-$16/HR

20-25 Hours/Week: Mon - Fri (Flexible hours)

Location: Southern Pines, North Carolina 28387

Responsibilities
  • Create a welcoming, professional first impression for patients, visitors, and referral sources
  • Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
  • Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
  • Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
  • Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
  • Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation
What We're Looking For:

You don't need a healthcare background to be great in this role — but you do need to be someone who genuinely enjoys helping people, thrives in a busy environment, and takes ownership of your work. If you've worked in any customer-facing role and want to build a career in healthcare, we want to hear from you.

  • High School Diploma or GED required
  • 1+ year of experience in a customer-facing or patient-facing role, this could include retail, hospitality, call center, medical reception, or any setting where you regularly interacted with the public in person or over the phone
  • Demonstrated ability to manage multiple tasks at once while staying organized and detail-oriented
  • Comfortable and confident communicating on the phone, including handling upset or frustrated callers with patience and professionalism
  • Basic computer proficiency: comfortable learning new systems, navigating scheduling software, sending emails, and working in spreadsheets
  • No prior medical experience required — we provide comprehensive training including EMR navigation, insurance fundamentals, scheduling workflows, and phone etiquette

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.


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About Confluent Health

Sourced by ZipRecruiter

At Confluent Health we are a family of physical therapy and occupational therapy companies transforming healthcare by strengthening private practices, developing and educating highly effective clinicians, and lowering healthcare costs through workplace wellness and injury prevention. We are run by physical therapists and provide shared services, continuing education, professional development, mentorships, and true partnerships. Our partners get all the advantages of a large company so they can focus on running their clinical practices and serve their local communities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Louisville, KY, US

Year founded

2014