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Medical Operations Manager Jobs in Rochester, MN

Walgreens

Pharmacy Operations Manager

Rochester, MN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Rochester, MN

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

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Medical Operations Manager information

See Rochester, MN salary details

$31.5K

$64.5K

$120.5K

How much do medical operations manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for medical operations manager in Rochester, MN is $64,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $78,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Operations Manager, and why are they important?

To thrive as a Medical Operations Manager, you need strong organizational, leadership, and healthcare administration skills, typically supported by a degree in healthcare management or a related field. Familiarity with hospital information systems, regulatory compliance tools, and quality assurance processes is essential. Excellent communication, problem-solving, and team management abilities distinguish top performers in this role. These competencies ensure efficient clinic or hospital operations, regulatory adherence, and high-quality patient care.

How does a Medical Operations Manager typically interact with clinical and administrative teams to ensure smooth healthcare delivery?

A Medical Operations Manager plays a central role in bridging clinical and administrative teams by overseeing workflow coordination, resource allocation, and process improvements. They regularly communicate with physicians, nurses, and support staff to address operational challenges and ensure compliance with healthcare regulations. By facilitating meetings and maintaining open channels of communication, they help streamline patient care processes and address any issues that arise in real time. This collaborative approach not only improves patient outcomes but also enhances staff satisfaction and operational efficiency.

What does a medical operations manager do?

A medical operations manager oversees the daily functions of healthcare facilities or departments, ensuring efficient delivery of medical services, compliance with regulations, and effective resource management. They coordinate between clinical staff, administrative teams, and vendors, often utilizing healthcare management software and requiring knowledge of healthcare policies and procedures.

What is the difference between Medical Operations Manager vs Medical Coordinator?

AspectMedical Operations ManagerMedical Coordinator
ResponsibilitiesOversees overall medical operations, manages staff, implements policies, and ensures complianceCoordinates patient care, schedules, and assists with administrative tasks
Required CredentialsOften requires a healthcare management degree or related certificationTypically requires medical assisting or administrative certification
Work EnvironmentHospital, clinic, or healthcare organization management settingMedical offices, clinics, or outpatient facilities
Employer & Industry UsageUsed in healthcare organizations to denote managerial rolesCommonly used for roles supporting clinical teams and patient care

The Medical Operations Manager focuses on overseeing the entire medical operations and staff management, while the Medical Coordinator handles day-to-day patient coordination and administrative support. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How much is the salary of an operations manager?

The salary of a Medical Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and the size of the healthcare organization. Senior roles or those in larger institutions may offer higher compensation, often supplemented with benefits and bonuses.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Medical Officers and Chief Operating Officers, who oversee strategic and operational functions and typically require extensive experience and advanced degrees.

How much do ops managers earn?

Medical Operations Managers typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and the size of the organization. Salaries can vary based on certifications, such as Lean or Six Sigma, and the complexity of healthcare operations managed.
What cities near Rochester, MN are hiring for Medical Operations Manager jobs? Cities near Rochester, MN with the most Medical Operations Manager job openings:
Medical Operations Manager jobs near you
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Rochester, MN • On-site

Other

Posted 29 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,124 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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