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Medical Office Assistant Jobs in Rigaud, QC (NOW HIRING)

TELUS

Medical Office Assistant

Pointe-claire, QC · On-site

Secretarial/Medical secretarial training * Bilingualism (spoken and written) * Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical, detail-oriented, self ...

TELUS

Medical Office Assistant

Pointe-claire, QC · On-site

Secretarial/Medical secretarial training * Bilingualism (spoken and written) * Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills * Thorough, methodical, detail-oriented, self ...

Canada Post

Post Office Assistant - Term

Maxville, ON · On-site

CA$20.54/hr

We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers. Note: The ideal candidate should reside in the ...

New

Canada Post

Post Office Assistant - Term

Apple Hill, ON · On-site

CA$20.54/hr

We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers. Note: The ideal candidate should reside in the ...

New

LASIK MD

Assistant(e) clinique

Laval, QC · On-site

ASSISTANT(E) CLINIQUE Note : Le masculin est utilise sans aucune discrimination et uniquement dans ... Vous avez un interet pour le domaine medical et etes passionne par le service a la clientele.

BFL Canada

Administrative Assistant

Montreal, QC · Hybrid

... medical and dental coverage, telemedicine, employee and family assistance program, and retirement ... We are looking for an Administrative Assistant to join our Montreal office! As an Administrative ...

Mayzon

Administrative Assistant

Montreal, QC · Hybrid

This is a hybrid position, requiring a combination of in-office and remote work. Key Responsibilities * Assist with invoice matching and invoice posting. * File and organize electronic and physical ...

APGN Inc.

Administrative Assistant

Blainville, QC · On-site

Order office supplies and manage inventory. * Assist with data entry and record keeping. * Support team members with administrative tasks. * Greet visitors and direct them appropriately. * Handle ...

Centro.team

Administrative Assistant

Montreal, QC · On-site

We are looking for a proactive, highly organized Administrative Assistant to provide personal and ... Responsible for ensuring smooth office operations, including coordination of all service providers ...

Centro.team

Administrative Assistant

Montreal, QC · On-site

We are looking for a proactive, highly organized Administrative Assistant to provide personal and ... Responsible for ensuring smooth office operations, including coordination of all service providers ...

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Medical Office Assistant information

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic clinical support in healthcare settings. The position often requires certification or training, offers steady employment, and provides opportunities for career advancement in healthcare administration.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings can also influence pay rates.
More about Medical Office Assistant jobs

What cities near Rigaud, QC are hiring for Medical Office Assistant jobs?

Cities near Rigaud, QC with the most Medical Office Assistant job openings:

Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Rigaud, QC as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution.

Medical Office Assistant

TELUS

Pointe-claire, QC • On-site

Full-time

Posted 11 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

21st of 101 rated telecommunications companies

Job description

Description

Location: 175 avenue Stillview, Pointe-Claire, H9R 4S3 (100% in clinic role - free parking available)
Status: Full-time (37.5 hrs/week between 7:45AM - 5:00PM - variable schedule every day for a maximum of 7.5 hours per day and 30 minutes unpaid lunch)
Schedule: Monday to Friday

Create exceptional customer experiences

Join our team

Our team of dynamic professionals is dedicated to providing efficient, confidential, and flawless service delivery. Can you successfully navigate a fast-paced environment? Are you organized, and methodical and do you have the ability to multitask? Read on!

Here's the impact you'll make and what we'll accomplish together

  • You facilitate the appointments between physicians and their patients by supporting all pre and post-visit clinical activities

  • You interact with patients and various service providers such as hospitals, clinics, laboratories, pharmacies, insurance companies, etc... in order to finalize the files within the prescribed time frame

  • You will collaborate with all team members in order to maintain excellent service

  • You are an expert in the operational processes of the clinicians under your responsibility

Here's how

  • Greet patients and direct them to the appropriate service

  • Handle incoming calls, voicemails and emails of the physicians in your care

  • Respond to various client requests with courtesy, confidentiality, and professionalism

  • Make inquiry calls to hospitals and clinics

  • Contact patients to obtain or communicate information

  • Manage physicians' schedules

  • Perform tasks transmitted via the electronic medical record (EMR)

  • Prepare and coordinate insurance files

  • Forward documentation to patients (requests, references, forms, etc. ....)

  • Coordinate patient's appointments; schedule, reschedule, and cancel appointments

  • Perform billing for non-insured services

  • Communicate and collaborate with different departments internally to optimize process and service delivery

  • Provide administrative and clerical support to ensure the efficient operation of the clinic

  • Respecting and following the company policies and protocols

Qualifications

You're the missing piece of the puzzle

  • High school diploma

  • 1-2 years of experience in a similar position or in office work

  • Experience in the medical field

  • Secretarial/Medical secretarial training

  • Bilingualism (spoken and written)

  • Good knowledge of Microsoft Office (Outlook, Excel, Word), computer skills

  • Thorough, methodical, detail-oriented, self-directed and organized

  • Ability to adapt in a constantly changing environment

  • Focused on excellence in customer service

  • Courtesy, empathy and discretion

  • Demonstrated teamwork

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.

#INDTH Budget

What TELUS employees say

Pay

Hours and flexibility

Workplace

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