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Medical Office Assistant Jobs in Pendleton, OR (NOW HIRING)

CHS, Inc.

Office Administrative Assistant

Hermiston, OR · On-site

$17.50 - $23/hr

Summary CHS is seeking a dependable Office Administrative Assistant to join our team in Hermiston ... Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent ...

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Medical Office Assistant information

See Pendleton, OR salary details

$26.4K

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$53.2K

How much do medical office assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for medical office assistant in Pendleton, OR is $40,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $44,600.00 per year, depending on experience, location, and employer.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic clinical support in healthcare settings. The position often requires certification or training, offers steady employment, and provides opportunities for career advancement in healthcare administration.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings can also influence pay rates.
More about Medical Office Assistant jobs

What are the most commonly searched types of Medical Office jobs in Pendleton, OR?

The most popular types of Medical Office jobs in Pendleton, OR are:

What cities near Pendleton, OR are hiring for Medical Office Assistant jobs?

Cities near Pendleton, OR with the most Medical Office Assistant job openings:

Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Pendleton, OR as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $40,854 per year, or $19.6 per hour.

Office Assistant Urology Clinic

Good Shepherd Health Care

Hermiston, OR • On-site

$19.57/hr

Full-time

Medical, Dental, Vision

Posted 16 days ago

Key responsibilities

  • Support the day-to-day administrative operations of the clinic, including patient registration, appointment scheduling, and documentation.

  • Serve as the first point of contact for patients, providing customer service in person and over the phone, and taking accurate messages.

  • Prepare patient charts, verify insurance coverage, scan documents into electronic records, and ensure medical records are complete and up to date.

Job description

Overview
Employer paid benefits: Medical, Dental, and Vision! (dependents included)
Hourly Rate: Starting $19.57 Max: $29.98
The Office Assistant Clinic is responsible for supporting the day-to-day administrative operations of the clinic, ensuring accurate patient scheduling, registration, and documentation in accordance with established guidelines. This position serves as the first point of contact for patients, providing exceptional customer service both in person and over the phone.
Key duties include collecting and entering patient demographic and insurance information into Epic, scheduling and managing referral appointments, preparing charts for visits, verifying insurance coverage, and ensuring medical records are complete and up to date. The Front Office Assistant also scans documents into electronic records, appointment documents, no-shows, takes and routes accurate messages, and provides general support to the front desk team.
This role may require flexibility in scheduling, including evening, weekend, or extended hours as needed based on clinic operations.
Responsibilities
Essential Job Functions:
Patient Registration:
  • Accurately collects and enters patient demographic, insurance, and contact information into the electronic medical record (Epic) at the time of check-in or pre-registration, ensuring accuracy for billing and communication.

Appointment Scheduling:
  • Schedules, cancels, and reschedules patient appointments-both routine and referral-based-according to practice protocols, using professional and courteous communication in person and by phone.

Chart Preparation & Insurance Verification:
  • Prepare charts in advance of patient visits, ensuring insurance eligibility is verified, referrals are complete, medical records are available, and all required forms are included and up to date.

Document Scanning & Record Management:
  • Scans and indexes documents into the electronic health record promptly and accurately, maintaining current and complete patient charts.

Phone & Message Handling:
  • Answer incoming calls and greet patients in person with professionalism and empathy. Takes accurate messages, ensuring all relevant details are documented and routed to the appropriate provider or staff member in a timely manner.

No-Show Documentation:
  • Accurately records patient appointment no-shows in Epic, following clinic procedures for documentation and follow-up if the primary front desk staff is unavailable.

Customer Service & Patient Interaction:
  • Provides excellent customer service by adhering to AIDET guidelines (Acknowledge, Introduce, Duration, Explanation, Thank You). Creates a welcoming and supportive environment for patients and visitors, ensuring clear, compassionate communication at every interaction.

Team Collaboration & Front Office Support:
  • Provides general assistance across the front office team, including check-in, check-out, scheduling, and other administrative duties as assigned by the Practice Manager. Maintains flexibility in responding to shifting needs and patient volumes.

Confidentiality & Compliance:
  • Ensures strict patient confidentiality, comply with HIPAA and all clinic policies. Supports the hospital's mission, vision, values, and procedures.

Shift & Schedule Flexibility:
  • May be required to work extended hours, evenings, weekends, or holidays based on clinic hours and operational needs. Must be adaptable to schedule changes or varying shifts as dictated by patient volume or staffing needs.

Additionally:
  • The employee supports the hospital mission, vision, values, policies, and procedures.
  • Participates in required education for DNV programs as applicable to position. (reference program education curriculum).
  • Performs other related duties as assigned.

Qualifications
Qualifications:
Education
Required: High school diploma or equivalent. Copy of diploma/GED must be provided upon hire.
Preferred: NA
Licenses/ certifications/ registrations
Required: None required.
Preferred: NA
Experience
Required: Minimum of 1 year in customer service or administrative support role. Basic experience with computers, phone systems, and data entry
Preferred: Prior experience working in a medical clinic or healthcare setting. Familiarity with electronic medical record systems (Epic preferred). Experience in patient registration, scheduling, or insurance verification
Other:
Skills and Knowledge:
  • Proficiency in basic office technology (computers, multi-line phone systems, scanners, fax machines)
  • Understanding of insurance verification, billing regulations, and medical terminology
  • Knowledge of filing procedures and accurate record documentation
  • Ability to perform a variety of tasks in a fast-paced, multitasking environment without loss of efficiency

Personal Traits and Aptitudes:
  • Demonstrates a positive, tactful, and professional demeanor
  • Able to work both independently and collaboratively as part of a team
  • Comfortable working with culturally diverse populations
  • Maintains patient confidentiality and adheres to HIPAA guidelines
  • Flexible and composed when transitioning between tasks or handling changing priorities

Other Requirements:
  • Ability to work varied shifts, including evenings or weekends, based on clinic needs
  • CPR certification may be required per clinic policy

Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Occasional walking, standing, bending, or lifting light office items (up to 25 pounds). Visual acuity to view computer screens and read detailed financial documents. Ability to communicate effectively in person, by phone, and electronically. May be required to move throughout the healthcare facility, including administrative and clinical areas.
Working Conditions:
This position operates in a professional office setting within a healthcare facility. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The office environment is climate-controlled, well-lit, and ergonomically designed for extended computer work. While this role is primarily office-based and does not involve direct patient care, the employee may occasionally be present in clinical areas or interact with staff working in clinical environments. As such, there is a potential for exposure to infectious diseases. The organization provides appropriate training and personal protective equipment (PPE) as needed to ensure safety.
40 Hours USD $19.57/Hr. USD $29.98/Hr. 01-3242 GSMG Urology Day

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