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Medical Office Assistant Jobs in Decatur, AL (NOW HIRING)

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Medical Office Assistant information

See Decatur, AL salary details

$23.3K

$36K

$47K

How much do medical office assistant jobs pay per year?

As of Sep 7, 2026, the average yearly pay for medical office assistant in Decatur, AL is $36,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $39,400.00 per year, depending on experience, location, and employer.

What is a medical office assistant?

Medical Office Assistants are healthcare professionals who perform administrative and clerical tasks in medical settings such as clinics, hospitals, and doctors' offices. Their duties typically include scheduling appointments, managing patient records, billing and insurance processing, and providing customer service to patients. They play a crucial role in ensuring the smooth operation of a medical office by supporting both healthcare providers and patients. Strong organizational skills, attention to detail, and the ability to handle confidential information are important qualities for this role.

What does a medical office assistant do?

As a medical office assistant, you are responsible for all the administrative tasks that are needed to run a medical practice. You answer phones and schedule appointments, update patient records, file test results, provide records to patients, and file billing and insurance claims. You also complete general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office assistant, and why are they important?

To thrive as a Medical Office Assistant, you generally need knowledge of medical terminology, administrative procedures, and a certificate or diploma in medical office administration. Familiarity with electronic health record (EHR) systems, billing software, and scheduling tools is typically required. Strong organizational skills, attention to detail, and excellent interpersonal communication help you manage patient interactions and office workflow efficiently. These skills and qualities are crucial for ensuring smooth healthcare operations, accurate record-keeping, and positive patient experiences.

What are some common challenges medical office assistants face when managing patient appointments and records?

Medical Office Assistants often encounter challenges such as balancing a high volume of patient appointments, ensuring accurate data entry in medical records, and coordinating schedules among multiple healthcare providers. They must remain detail-oriented and organized to prevent scheduling conflicts and maintain patient confidentiality. Effective communication with both patients and medical staff is crucial for resolving issues promptly and ensuring a smooth workflow in the office.

What is the difference between Medical Office Assistant vs Medical Receptionist?

AspectMedical Office AssistantMedical Receptionist
CredentialsCertifications often required or preferredTypically no formal certification required
ResponsibilitiesAdministrative tasks, patient intake, basic clinical supportFront desk duties, appointment scheduling, patient greeting
Work EnvironmentClinics, medical offices, healthcare facilitiesReception areas, clinics, hospitals
Employer & Industry UsageHealthcare providers, clinics, hospitalsMedical offices, clinics, hospitals

While both roles involve front-line patient interaction, Medical Office Assistants have broader responsibilities including administrative and basic clinical support, often requiring certifications. Medical Receptionists primarily handle front desk duties like scheduling and greeting patients. Both roles are essential in healthcare settings but differ in scope and qualifications.

Is it worth becoming a medical office assistant?

A medical office assistant is a valuable role that involves administrative tasks, patient communication, and basic clinical support in healthcare settings. The position often requires certification or training, offers steady employment, and provides opportunities for career advancement in healthcare administration.

Which medical office assistant job pays the most?

Senior medical office assistants, especially those with specialized skills or certifications, tend to earn the highest salaries in the field. Factors such as experience, location, and working in specialized healthcare settings can also influence pay rates.
More about Medical Office Assistant jobs

What are the most commonly searched types of Medical Office jobs in Decatur, AL?

The most popular types of Medical Office jobs in Decatur, AL are:

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For Medical Office Assistant jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Medical Office Assistant jobs in Decatur, AL look for?

The top searched job categories for Medical Office Assistant jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Medical Office Assistant jobs?

Cities near Decatur, AL with the most Medical Office Assistant job openings:

Medical Office Assistant jobs near you
Infographic showing various Medical Office Assistant job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $36,029 per year, or $17.3 per hour.

Insurance Office Assistant

Alex Percy Agency - COUNTRY Financial

Decatur, AL • On-site

$30K - $35K/yr

Full-time

Life, PTO

Posted 24 days ago

Job description

At The Alex Percy Agency LLC, we believe in collaboration, integrity, respect, and working together to provide exceptional service while having fun. If you thrive in a team environment and are motivated to help others, we’d love to meet you!

We are looking for an Insurance Office Assistant to join our team. In this role, you’ll be responsible for engaging with clients through phone, email, and in-person interactions. You’ll help resolve client issues, schedule appointments, and ensure a smooth, organized workflow. This is a full-time position with an hourly range of $15-$17 per hour, depending on experience level.

We encourage professional development and invest in you as more than just a cog in the system—we see you as a human being. We are intentional with our time and do purposeful work while at the office, delivering an exceptional work-life balance. Apply Today!

Responsibilities
  • Demonstrate a growth mindset by proactively identifying opportunities to connect clients with other lines of business
  • Answer client requests via phone and email
  • Engage with clients through phone, email, and in-person interactions
  • Schedule appointments using Outlook
  • Take ownership of client issues and resolve problems
  • Maintain an organized workflow to ensure efficient service
Requirements
  • Previous insurance experience is required
  • Passionate about customer service with a friendly and people-oriented attitude
  • Strong organizational skills and keen attention to detail
  • Excellent written and verbal communication skills
  • Reliable, trustworthy, and committed to integrity
  • Proficient in Microsoft Office Suite
  • Eager to learn and grow within a supportive team environment
Benefits
Paid Time Off (PTO)###Life Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Evenings Off###Weekends Off