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Medical Insurance Follow Up Representative Jobs (NOW HIRING)

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... Minimum of 1-2 years of medical insurance follow-up, medical billing, or accounts receivable ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... Minimum of 1-2 years of medical insurance follow-up, medical billing, or accounts receivable ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... Minimum of 1-2 years of medical insurance follow-up, medical billing, or accounts receivable ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... Minimum of 1-2 years of medical insurance follow-up, medical billing, or accounts receivable ...

System One

Insurance Follow Up Rep

Tulsa, OK · On-site

$17 - $22/hr

Insurance Follow Up Rep Location: Tulsa, OK Type: Contract To Hire Compensation: $17-22/hr Work ... Minimum of 1-2 years of medical insurance follow-up, medical billing, or accounts receivable ...

Mountain Management Services

$16.42 - $23.19/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance ... Other Graduation from a post-high school program in medical billing or other business-related field ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive ... As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding ...

CommonSpirit Health

Insurance Follow Up Rep

Chattanooga, TN · On-site

$16 - $19/hr

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive ... As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding ...

CHI Health Clinic

Insurance Follow Up Rep

Omaha, NE · On-site

$17.24 - $24.35/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance ... Graduation from a post-high school program in medical billing or other business related field is ...

CHI Health Clinic

$17.24 - $24.35/hr

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance ... Graduation from a post-high school program in medical billing or other business related field is ...

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Medical Insurance Follow Up Representative information

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How much do medical insurance follow up representative jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for medical insurance follow up representative in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Insurance Follow Up Representative, and why are they important?

To thrive as a Medical Insurance Follow Up Representative, you need a solid understanding of medical billing processes, insurance claims management, and healthcare regulations, often supported by a high school diploma or relevant certification. Familiarity with billing software, EHR systems, and payer portals is typically required. Strong attention to detail, persistence, and effective communication skills help you resolve claim issues and negotiate with insurance companies. These competencies are essential to ensure accurate claim reimbursement, minimize denials, and maintain the financial health of healthcare practices.

What is a Medical Insurance Follow Up Representative?

A Medical Insurance Follow Up Representative is a healthcare professional responsible for tracking and resolving outstanding insurance claims with payers. They review denied or unpaid claims, communicate with insurance companies to clarify issues, and ensure that healthcare providers receive proper reimbursement for services rendered. Their job involves maintaining accurate records, appealing denied claims when necessary, and working closely with billing departments to resolve discrepancies. This role is essential for maintaining the financial health of medical practices and ensuring timely payments.

What are some common challenges faced by Medical Insurance Follow Up Representatives, and how can they be addressed?

Medical Insurance Follow Up Representatives often encounter challenges such as delayed claim processing, frequent denials from insurance payers, and difficulty obtaining necessary patient or provider documentation. Staying organized and maintaining persistent, professional communication with insurance companies are key strategies for overcoming these obstacles. Additionally, collaborating closely with billing teams and staying up-to-date on changing payer policies can help resolve issues more efficiently and ensure timely reimbursement.

What is the difference between Medical Insurance Follow Up Representative vs Medical Claims Processor?

AspectMedical Insurance Follow Up RepresentativeMedical Claims Processor
Primary RoleFollow up on unpaid or pending insurance claims to ensure paymentReview and process insurance claims for accuracy and completeness
Required SkillsCommunication, persistence, knowledge of insurance policiesAttention to detail, data entry, understanding of claims processing
Work EnvironmentHealthcare offices, insurance companies, hospitalsHealthcare facilities, insurance companies, claims departments
CertificationsTypically none required, knowledge of insurance preferredOften requires knowledge of claims processing systems, certifications vary

While both roles involve working with insurance claims, the Medical Insurance Follow Up Representative primarily focuses on following up on unpaid claims to secure payment, whereas the Medical Claims Processor handles the initial review and processing of claims for accuracy. Both roles require knowledge of insurance policies and work in similar healthcare environments, but their responsibilities differ in the claims lifecycle.

More about Medical Insurance Follow Up Representative jobs
What states have the most Medical Insurance Follow Up Representative jobs? States with the most job openings for Medical Insurance Follow Up Representative jobs include:
What job categories do people searching Medical Insurance Follow Up Representative jobs look for? The top searched job categories for Medical Insurance Follow Up Representative jobs are:
Medical Insurance Follow Up Representative jobs near you
Infographic showing various Medical Insurance Follow Up Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,099 per year, or $18.3 per hour.
Insurance Follow-Up Representative

Insurance Follow-Up Representative

Healthcare Outcomes Performance Co. (HOPCo)

Jacksonville, FL • On-site

$15.50 - $18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

INSURANCE FOLLOW-UP REPRESENTATIVE
NON-CLINICAL | BUSINESS OFFICE | FULL-TIME | JACKSONVILLE, FL | BENEFITS PACKAGE
Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible.
As Southeast Orthopedic Specialists continues to grow, we are hiring Insurance Follow-Up Representatives for our Central Business Office located in Jacksonville, FL! Please see below for the functions and requirements for this position:
Insurance Follow Representatives are responsible for following patient accounts, through the insurance payors to ensure proper reimbursement to the practice.
In this role Insurance Follow Up Reps will:
  • Review insurance denials to determine and take the next appropriate action steps to receive payment from the payor.
  • Appeal claims that have been denied for no auth, medical necessity, etc.
  • Verify receipt of claims with insurance plans to ensure timeliness of claims reimbursement.
  • Assume full responsibility for reducing the accounts receivable of insurance balances by working through outstanding accounts.
  • Communicating with payors through phone calls, emails, and payor portals.
  • Process and take action on any written correspondence from insurance payors.
  • Identify and trend reasons for claim denials.
  • Resolve claim discrepancies reported by patients and other clinical departments.

The ideal candidate will have:
  • Must have a minimum of two years of medical claims processing experience.
  • Must be able to read and understand the Explanation of Benefits and denial reasons.
  • Advanced computer knowledge, including Windows-based programs such as Word and Excel.
  • Experience working with Blue Cross/Blue Shield, Commercial insurance companies, and Workman's Compensation carriers.

At Southeast Orthopedic Specialists, we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS PACKAGE includes the following:
  • Competitive Health & Supplemental Benefits
  • Monthly stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan
  • Employee Assistance Program available 24/7
  • Employee Appreciation Days/Events
  • Paid Holidays & Paid Time Off
  • AND MORE!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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