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Medical Insurance Customer Service Agent Jobs (NOW HIRING)

Nexxaworks

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

Service Minds

Customer Service Agent

Bradenton, FL · On-site

$27/hr

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping ... Multiple medical plan options * Health Savings Account (HSA) options * Dental and Vision insurance

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Medical Insurance Customer Service Agent information

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How much do medical insurance customer service agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for medical insurance customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What cities are hiring for Medical Insurance Customer Service Agent jobs?

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What states have the most Medical Insurance Customer Service Agent jobs?

States with the most job openings for Medical Insurance Customer Service Agent jobs include:

What are popular job titles related to Medical Insurance Customer Service Agent jobs?

For Medical Insurance Customer Service Agent jobs, the most frequently searched job titles are:

Infographic showing various Medical Insurance Customer Service Agent job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 23% Full Time, 64% Part Time, and 10% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Insurance Customer Service

Bentonville, AR • On-site

Northwest Arkansas Insurance Group, Inc
Insurance Services • 51 - 200 employees
Learn more about Northwest Arkansas Insurance Group, Incexternal

$50K - $65K/yr

Full-time

PTO

Posted 22 days ago

Job description

Northwest Arkansas Insurance Group, located in the heart of Bentonville, AR, has the opportunity for you to join us as a Full Time Licensed Account Manager! Our agency takes pride in our ability to build lasting relationships with our clients and provide them with the best coverage to meet their unique insurance needs. Your positive, customer focused attitude will make you an invaluable asset to our team. We know that meeting the needs of our customers depends on meeting the needs of our incredible staff first. That's why we offer flexible schedules, commission opportunities, and professional development to help you reach your professional goals while maintaining a work/life balance. If you're ready to join a team that invests in your success, apply to join us today!


Responsibilities

Client Engagement: Actively communicate with clients to understand their needs and provide appropriate insurance solutions.

Policy Management: Oversee and manage client insurance policies, ensuring accuracy and timely updates.

Claims Assistance: Guide clients through the claims process, ensuring a smooth and satisfactory experience.

Documentation: Maintain thorough and accurate records of client interactions and policy changes.

Relationship Building: Develop and nurture long-term relationships with clients to enhance loyalty and satisfaction.

Collaborative Communication: Work closely with other team members to ensure a cohesive and supportive work environment.

Requirements

Experience: At least two years in a customer service or insurance-related role, preferably in account management.

Licensing: A valid Arkansas Property and Casualty Insurance License or the ability to obtain one within three months of employment. Licensing assistance available.

Communication Skills: Outstanding interpersonal and communication skills, with the ability to build rapport with clients easily.

Problem Solving: Strong analytical ability to resolve client concerns and issues efficiently.

Organizational Skills: Attention to detail and efficient management of various client accounts and requests.

Benefits
Paid Time Off (PTO)###Flexible Schedule###Mon-Fri Schedule###Career Growth Opportunities###Weekly Team Meeting###Appreciation Lunches###Paid Holidays###Monthly Bonus Opportunities###Collaborative Work Environment ###Home/Work Environment ###Friday early closure###Business Casual Attire###Community Involvement ###