ZipRecruiter

Log In

1

Medical Front Desk Assistant Jobs in Silver Spring, MD

Medix

Medical Front Desk Admin

Vienna, VA · On-site

$18 - $25/hr

Job Summary Our client is seeking a Medical Front Desk Specialist to join their team. The primary responsibilities of this role include checking patients in and out, managing appointments, verifying ...

Foot and Ankle Specialists

Front Desk Receptionist

Mclean, VA · On-site

$15.25 - $19.50/hr

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide ...

previous pagenext page

Showing results 21-40

All JobsMedical Front Desk JobsMedical Front Desk Assistant JobsMedical Front Desk Assistant Jobs in Silver Spring, MD

Medical Front Desk Assistant information

See Silver Spring, MD salary details

$13

$20

$28

How much do medical front desk assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for medical front desk assistant in Silver Spring, MD is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.60 per hour, depending on experience, location, and employer.

What is a medical front desk assistant?

Medical Front Desk Assistants are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include scheduling appointments, answering phone calls, greeting patients, verifying insurance information, and managing patient records. They play a vital role in ensuring the smooth operation of the front office and providing excellent customer service. These assistants must possess strong organizational, communication, and multitasking skills to handle a fast-paced environment. Their work directly impacts patient satisfaction and the efficiency of the medical office.

What are the key skills and qualifications needed to thrive as a medical front desk assistant, and why are they important?

A Medical Front Desk Assistant needs strong organizational skills, attention to detail, and knowledge of basic medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is highly beneficial. Outstanding customer service, professionalism, and the ability to multitask are essential soft skills for success in this role. These skills and qualities ensure efficient patient flow, accurate record-keeping, and a positive first impression for patients entering the healthcare facility.

What are some common challenges medical front desk assistants face, and how can they be managed effectively?

Medical Front Desk Assistants often encounter challenges such as managing a steady influx of patients while handling phone inquiries and administrative tasks simultaneously. Balancing these demands requires strong organizational skills and the ability to prioritize under pressure. Effective communication and a calm, patient demeanor are essential, especially when addressing concerns from patients or coordinating with healthcare providers. Many workplaces provide training and support to help new hires adapt to the fast-paced environment and develop strategies for efficient workflow management.

What is the difference between Medical Front Desk Assistant vs Medical Receptionist?

AspectMedical Front Desk AssistantMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, administrative tasks
Common UsageFrequently used interchangeably with Medical ReceptionistFrequently used interchangeably with Medical Front Desk Assistant

Both roles involve front-office duties like scheduling and patient interaction in healthcare settings. The terms are often used interchangeably, but 'Medical Front Desk Assistant' may emphasize a slightly more active role in patient coordination, while 'Medical Receptionist' is more traditional. Overall, their responsibilities and work environments overlap significantly.

How to become a medical front desk assistant?

To become a medical front desk assistant, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, communication, and familiarity with medical office software; some employers may prefer certification in medical office administration. On-the-job training is common, and strong organizational skills are important for managing appointments and patient records.

What are the most commonly searched types of Medical Front Desk jobs in Silver Spring, MD?

The most popular types of Medical Front Desk jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Medical Front Desk Assistant jobs?

Cities near Silver Spring, MD with the most Medical Front Desk Assistant job openings:

Medical Front Desk Assistant jobs near you
Infographic showing various Medical Front Desk Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,767 per year, or $20.6 per hour.

Front Desk Receptionist

Foot And Ankle Specialists

Rockville, MD • On-site

$19 - $20/hr

Other

Medical, Life, Retirement, PTO

Re-posted 10 days ago

Job description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.
Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):

  • Greet patients upon arrival and address questions and concerns
  • Answer incoming calls, provide information, transfer calls, and take messages as needed
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update existing patient demographics and financial information
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
  • Maintain and update patient records through data entry, faxing, and scanning
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
  • Review and update accounts receivable/payable changes since prior visits
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files
  • Review billing claims and denials; gather required information from providers or patients to resolve issues
  • Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience:
  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment preferred
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
Front Desk Receptionist Pay Range:
  • $19 - $20 per hour, based on experience
Front Desk Receptionist Benefits Offered:
  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply