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Medical Device Technical Support Supervisor Jobs

HM Electronics Inc

$72K - $86K/yr

We are currently recruiting for a Technical Support Supervisor. Candidates must reside in one of ... holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K ...

1872 Consulting

Technical Support Supervisor

Miami, FL · On-site

Job Summary : 1872 Consulting is seeking a Technical Support Supervisor to lead a team of technical support Analysts. This role involves supervising team operations, handling escalated issues, and ...

Excel Medical Products

Medical Device Assembly

Wixom, MI · On-site

$16 - $17/hr

Identify and report non-conforming materials or process deviations to supervisors * Maintain a ... Ability to read and follow work instructions, BOMs, and technical drawings * Strong attention to ...

Excel Medical Products

Medical Device Assembly

Wixom, MI · On-site

$16 - $17/hr

Identify and report non-conforming materials or process deviations to supervisors * Maintain a ... Ability to read and follow work instructions, BOMs, and technical drawings * Strong attention to ...

Excel Medical Products

Medical Device Assembly

Wixom, MI · On-site

$16 - $17/hr

Identify and report non-conforming materials or process deviations to supervisors * Maintain a ... Ability to read and follow work instructions, BOMs, and technical drawings * Strong attention to ...

Excel Medical Products

Medical Device Assembly

Wixom, MI · On-site

$17.25 - $21/hr

Identify and report non-conforming materials or process deviations to supervisors * Maintain a ... Ability to read and follow work instructions, BOMs, and technical drawings * Strong attention to ...

BSI Prof Serv EHS West

Technical Specialist & Scheme Manager - Active Devices Location: Global Homebased BSI is seeking ... Provide specialist regulatory, operational and strategic support to medical device scheme managers ...

BSI Prof Serv EHS West

Technical Specialist & Scheme Manager - Active Devices Location: Global Homebased BSI is seeking ... Provide specialist regulatory, operational and strategic support to medical device scheme managers ...

BSI Prof Serv EHS West

Technical Specialist & Scheme Manager - Active Devices Location: Global Homebased BSI is seeking ... Provide specialist regulatory, operational and strategic support to medical device scheme managers ...

BSI Group

Technical Specialist & Scheme Manager - Active Devices Location: Global Homebased BSI is seeking ... Provide specialist regulatory, operational and strategic support to medical device scheme managers ...

BSI Group

Technical Specialist & Scheme Manager - Active Devices Location: Global Homebased BSI is seeking ... Provide specialist regulatory, operational and strategic support to medical device scheme managers ...

BSI Group

Technical Specialist & Scheme Manager - Active Devices Location: Global Homebased BSI is seeking ... Provide specialist regulatory, operational and strategic support to medical device scheme managers ...

BEPC INC

Medical Device Assembler

Irvine, CA · On-site

$17 - $19/hr

Medical Device Assembler Location: Irvine, CA 92614 Employment Type: W2 Contract | 6 Months with ... supervisors and team members. * Prioritize assigned work to support production schedules and ...

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Medical Device Technical Support Supervisor information

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$29.5K

$85.9K

$147.5K

How much do medical device technical support supervisor jobs pay per year?

As of Sep 13, 2026, the average yearly pay for medical device technical support supervisor in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Medical Device Technical Support Supervisor jobs?

For Medical Device Technical Support Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Medical Device Technical Support Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $85,913 per year, or $41.3 per hour.

Technical Support Supervisor

Springfield, MO • On-site

Digital Monitoring Products
Investigation and Physical Security Services • 201 - 500 employees
Learn more about Digital Monitoring Productsexternal

Full-time

Re-posted 25 days ago

Job description

Description
The Technical Support Supervisor provides general supervision and product/service guidance to staff to ensure departmental goals and objectives are achieved.
Qualifications:
  • Advanced knowledge of DMP alarm systems and communications as well as DMP software applications.
  • Knowledge of computer hardware/software and digital data communications.
  • 2+ years of experience in alarm system installation or support.
  • Exceptional listening and problem-solving skills with ability to identify and solve problems fast.
  • High degree of accuracy/detail oriented.
  • Ability to clearly communicate technical information to any audience.
  • Demonstrates good coaching and training skills.
  • Excellent knowledge of Technical Support processes and procedures.
  • Ability to remain calm and professional in pressure situations.
  • Flexible, results-oriented team player with excellent verbal and written communication skills.
  • Punctual, have a good work attitude, and work cooperatively with others in the department and company.
  • Accept and benefit from constructive feedback.
  • Demonstrates excellent attendance and is flexible with overtime.

Responsibilities:
  1. Provides day-to-day supervision of the Technical Support Department.
  2. Monitors and supervises customer on-hold times and ensures those times meet or exceed our daily goals.
  3. Develops processes that improve efficiency and accuracy in troubleshooting and solving customer issues.
  4. Facilitate and schedule weekly team meetings to align expectations, discuss improvements, and share successes.
  5. Track department performance daily and provide manager with weekly report on critical metrics.
  6. Reviews technician call transcripts in CRM software for quality and accuracy.
  7. Accomplishes department goals by planning, coaching, counseling, and disciplining employees.
  8. Maintains and adjusts department schedule to ensure the call center is covered at all times.
  9. Conducts employee performance reviews and consistently provides feedback on job performance.
  10. Assists Technical Support Reps as needed, with the goal of taking care of the customer fast.
  11. Answers Technical Support calls as needed to prevent long customer on-hold times.
  12. Maintains an open environment that encourages team member participation in process improvements and problem resolution.
  13. Escalates customer reported issues when needed and follows ECI process.
  14. Observes company policies and contributes to team effort.
  15. Performs other duties as assigned. Job duties are subject to change as directed by management.

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