About PENTAX Medical PENTAX Medica l is a global medical device company focused on flexible ... education programs upon completion. * Support Territory Managers with clinical and technical ...
About PENTAX Medical PENTAX Medica l is a global medical device company focused on flexible ... education programs upon completion. * Support Territory Managers with clinical and technical ...
Medical Device, Customer Experience Representative (CXR)
Dallas, TX · On-site +1
$65K - $75K/yr
About PENTAX Medical PENTAX Medica l is a global medical device company focused on flexible ... education programs upon completion. * Support Territory Managers with clinical and technical ...
Medical Device, Customer Experience Representative (CXR)
Dallas, TX · On-site +1
$65K - $75K/yr
About PENTAX Medical PENTAX Medica l is a global medical device company focused on flexible ... education programs upon completion. * Support Territory Managers with clinical and technical ...
Medical Device Quality Engineer
Austin, TX · On-site
$65 - $90/hr
Job Title Medical Device Quality Engineer Reports To Sr. Manager, Quality Engineering Location Austin, TX Business Unit Description As a member of the Quality Assurance team, you will support ...
New
Medical Device Quality Engineer
Austin, TX · On-site
$65 - $90/hr
Job Title Medical Device Quality Engineer Reports To Sr. Manager, Quality Engineering Location Austin, TX Business Unit Description As a member of the Quality Assurance team, you will support ...
New
Medical Device Quality Engineer
Austin, TX · On-site
$71K - $92K/yr
Medical Device Quality Engineer Reports To : Sr. Manager, Quality Engineering Location: Austin, TX Business Unit Description : As a member of the Quality Assurance team, you will support activities ...
Medical Device Quality Engineer
Austin, TX · On-site
$71K - $92K/yr
Medical Device Quality Engineer Reports To : Sr. Manager, Quality Engineering Location: Austin, TX Business Unit Description : As a member of the Quality Assurance team, you will support activities ...
Medical Device Quality Remediation Consultants Location: North of Fort Worth, TX Work Arrangement ... FDA Quality Management System Regulation (QMSR) requirements. This engagement requires ...
Quick apply
Medical Device Quality Remediation Consultants Location: North of Fort Worth, TX Work Arrangement ... FDA Quality Management System Regulation (QMSR) requirements. This engagement requires ...
Device Technician
Austin, TX · On-site
$25 - $28/hr
... programs or long-term device management activities.Responsibilities: * Supports installation ... Skills equipment installation, Troubleshooting, Medical device, Medical device assembly, equipment ...
Quick apply
Device Technician
Austin, TX · On-site
$25 - $28/hr
... programs or long-term device management activities.Responsibilities: * Supports installation ... Skills equipment installation, Troubleshooting, Medical device, Medical device assembly, equipment ...
Device Technician
$25 - $28/hr
... programs or long-term device management activities.Responsibilities: * Supports installation ... Skills equipment installation, Troubleshooting, Medical device, Medical device assembly, equipment ...
Quick apply
Device Technician
$25 - $28/hr
... programs or long-term device management activities.Responsibilities: * Supports installation ... Skills equipment installation, Troubleshooting, Medical device, Medical device assembly, equipment ...
Manage your territory with an entrepreneurial mindset while driving revenue growth What We're ... Strong earning potential * Comprehensive training program * Established customer base with ...
Quick apply
Manage your territory with an entrepreneurial mindset while driving revenue growth What We're ... Strong earning potential * Comprehensive training program * Established customer base with ...
Manage your territory with an entrepreneurial mindset while driving revenue growth What We're ... Strong earning potential * Comprehensive training program * Established customer base with ...
Quick apply
Manage your territory with an entrepreneurial mindset while driving revenue growth What We're ... Strong earning potential * Comprehensive training program * Established customer base with ...
Program Manager - Manufacturing
Austin, TX · On-site
Job Summary Summary: The " Program Manager " will be based in Austin, TX (Flex Headquarters ... medical device, defense/aerospace, pharmaceutical, or food and beverage). * Experience leading ...
Program Manager - Manufacturing
Austin, TX · On-site
Job Summary Summary: The " Program Manager " will be based in Austin, TX (Flex Headquarters ... medical device, defense/aerospace, pharmaceutical, or food and beverage). * Experience leading ...
Program Manager - Manufacturing
Austin, TX · On-site
Job Summary Summary: The " Program Manager " will be based in Austin, TX (Flex Headquarters ... medical device, defense/aerospace, pharmaceutical, or food and beverage). * Experience leading ...
Program Manager - Manufacturing
Austin, TX · On-site
Job Summary Summary: The " Program Manager " will be based in Austin, TX (Flex Headquarters ... medical device, defense/aerospace, pharmaceutical, or food and beverage). * Experience leading ...
Medical Orthopedic Rep
Beaumont, TX · On-site
$60 - $80/hr
Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... Ability to effectively manage a physician‑based customer base. * Skills to communicate clinically ...
Medical Orthopedic Rep
Beaumont, TX · On-site
$60 - $80/hr
Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... Ability to effectively manage a physician‑based customer base. * Skills to communicate clinically ...
Project Manager, Senior Staff
Austin, TX · On-site
Confluent Medical Technologies is a financially healthy and rapidly growing medical device company ... Ability to multi-tasks between projects as directed by Program Manager and VP. Capable of ...
Project Manager, Senior Staff
Austin, TX · On-site
Confluent Medical Technologies is a financially healthy and rapidly growing medical device company ... Ability to multi-tasks between projects as directed by Program Manager and VP. Capable of ...
Confluent Medical Technologies is a financially healthy and rapidly growing medical device company ... Ability to multi-tasks between projects as directed by Program Manager and VP. Capable of ...
Confluent Medical Technologies is a financially healthy and rapidly growing medical device company ... Ability to multi-tasks between projects as directed by Program Manager and VP. Capable of ...
Medical Equipment Territory Rep
Richardson, TX · On-site
$89K - $120K/yr
Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... Ability to effectively manage a physician-based customer base * Skills to communicate clinically ...
Quick apply
Medical Equipment Territory Rep
Richardson, TX · On-site
$89K - $120K/yr
Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... Ability to effectively manage a physician-based customer base * Skills to communicate clinically ...
Quality Control Inspector - Medical Device Manufacturing
Lewisville, TX · On-site
$21 - $26/hr
Medical Device Manufacturing Compensation & Tiers We structure our roles based on experience and ... Data & System Management: Maintain inspection records, process nonconforming material via ...
Quality Control Inspector - Medical Device Manufacturing
Lewisville, TX · On-site
$21 - $26/hr
Medical Device Manufacturing Compensation & Tiers We structure our roles based on experience and ... Data & System Management: Maintain inspection records, process nonconforming material via ...
Medical Equipment Territory Rep
Corpus Christi, TX · On-site
$89K - $120K/yr
Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... Ability to effectively manage a physician-based customer base * Skills to communicate clinically ...
Quick apply
Medical Equipment Territory Rep
Corpus Christi, TX · On-site
$89K - $120K/yr
Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... Ability to effectively manage a physician-based customer base * Skills to communicate clinically ...
Sales Territory Manager We are seeking a driven sales professional to join our NYSE-listed client ... medical device industry. The function of the Territory Sales Manager is to provide ongoing ...
Quick apply
Sales Territory Manager We are seeking a driven sales professional to join our NYSE-listed client ... medical device industry. The function of the Territory Sales Manager is to provide ongoing ...
Registered Nurse Coordinator - Ventricular Assist Device (VAD) Program
Burnet, TX · On-site
$81K - $104K/yr
Ventricular Assist Device (VAD) Program - Heart Institute Shift/Hours: Days | Full-Time | 40 hours ... Provide patient and family education regarding VAD management, medications, emergency preparedness ...
Registered Nurse Coordinator - Ventricular Assist Device (VAD) Program
Burnet, TX · On-site
$81K - $104K/yr
Ventricular Assist Device (VAD) Program - Heart Institute Shift/Hours: Days | Full-Time | 40 hours ... Provide patient and family education regarding VAD management, medications, emergency preparedness ...
Program Manager - Dallas, TX
Dallas, TX · On-site
Hardware & Device Strategy: Coordinate device assessments and readiness to ensure software ... Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off ...
Program Manager - Dallas, TX
Dallas, TX · On-site
Hardware & Device Strategy: Coordinate device assessments and readiness to ensure software ... Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off ...
Medical Device Program Manager information
See Texas salary details
$35.9K - $45.9K
5% of jobs
$45.9K - $55.9K
6% of jobs
$55.9K - $66K
9% of jobs
$72.3K is the 25th percentile. Wages below this are outliers.
$66K - $76K
6% of jobs
$76K - $86.1K
5% of jobs
$86.1K - $96.1K
6% of jobs
$96.1K - $106.1K
5% of jobs
The median wage is $108K / yr.
$106.1K - $116.2K
31% of jobs
$116.5K is the 75th percentile. Wages above this are outliers.
$116.2K - $126.2K
7% of jobs
$126.2K - $136.2K
15% of jobs
$136.2K - $146.3K
3% of jobs
$35.9K
$100.1K
$146.3K
How much do medical device program manager jobs pay per year?
What is a medical device program manager?
How does a medical device program manager typically collaborate with cross-functional teams during product development?
What are the key skills and qualifications needed to thrive as a medical device program manager, and why are they important?
What is the difference between Medical Device Program Manager vs Medical Device Quality Engineer?
| Aspect | Medical Device Program Manager | Medical Device Quality Engineer |
|---|---|---|
| Credentials | Project management certifications, engineering degree | Quality assurance certifications (e.g., CQE), engineering degree |
| Work Environment | Cross-functional teams, project planning, product development | Quality systems, compliance, testing, and validation |
| Employer & Industry Usage | Medical device companies, manufacturing, R&D | Regulatory agencies, manufacturing, quality departments |
| Search & Comparison Intent | Managing projects, product launches, timelines | Ensuring quality, compliance, risk management |
The Medical Device Program Manager focuses on overseeing product development projects, coordinating teams, and ensuring timely delivery. In contrast, the Medical Device Quality Engineer concentrates on maintaining quality standards, regulatory compliance, and testing processes. Both roles are essential in the medical device industry but serve different functions within the product lifecycle.
What are popular job titles related to Medical Device Program Manager jobs in Texas?
For Medical Device Program Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Medical Device Program Manager jobs in Texas look for?
The top searched job categories for Medical Device Program Manager jobs in Texas are:
What cities in Texas are hiring for Medical Device Program Manager jobs?
Cities in Texas with the most Medical Device Program Manager job openings:

$65K - $75K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
Key responsibilities
Conduct proactive maintenance inspections of flexible endoscopes at customer sites, including testing and evaluation of equipment functions.
Perform endoscopy room and equipment optimization reviews, providing education on device settings and patient-care impact.
Lead customer business reviews using service data to present recommendations and develop action plans with hospital and surgical center leadership.
Job description
PENTAX Medical is a global medical device company focused on flexible endoscopy systems. As a division of HOYA Holdings we develop, manufacture, distribute and service endoscopic equipment used in hospitals and ambulatory surgery centers globally. At PENTAX Medical, our mission is to improve patient care and healthcare delivery worldwide through innovative endoscopic imaging technologies and solutions.
Driven by our commitment to Quality, Clinically Relevant Innovation, and Simplicity, we are more than just an equipment manufacturer, we focus on:
Endoscopic imaging technology
- Clinical education and physician training
- Infection prevention and reprocessing solutions
- Service and Repair support for endoscopy departments
Customer Experience Representative (CXR)
Location: Dallas, TX
Department: Commercial
Reports To: Field Service Manager
Why Join PENTAX Medical?
At PENTAX Medical, your work has purpose. PENTAX Medical is a HOYA-owned medical technology company that provides endoscopy imaging systems, scopes, and related services for GI, pulmonary, and ENT procedures, helping physicians diagnose and treat diseases using minimally invasive techniques.
Whether you're supporting commercial operations, developing innovative technologies, manufacturing life-saving devices, or enabling exceptional customer experiences, your contributions help improve healthcare outcomes worldwide.
When you join our team, you'll benefit from:
- A mission-driven organization dedicated to advancing patient care
- A collaborative culture that values innovation, accountability, and teamwork
- Opportunities to make a measurable impact on a growing global business
- Professional development and career growth opportunities
- Competitive compensation and performance-based rewards
- Comprehensive healthcare, wellness, and retirement benefits
- Generous Paid Time Off, Sick time and company holidays
- Flexible work arrangements where applicable
The Customer Experience Representative (CXR) is responsible for developing and executing plans to maintain, grow, and protect Pentax Medical's customer relationships and service contract performance across an assigned territory. Working directly in hospitals and ambulatory surgical centers, the CXR serves as the primary field-based customer experience contact — delivering proactive maintenance inspections, reprocessing education, workflow and hygiene assessments, staff certification, structured customer business reviews, equipment demonstrations, and installations. The CXR partners closely with the Territory Manager and the Pentax service organization to protect gross margin on service contracts, reduce preventable equipment damage through customer education, and identify capital replacement opportunities in the install base. This is not a call center position, this is in the field at client sites, such as; clinics, surgical centers, hospitals, etc.
Key Responsibilities
Strategic amp; Functional Responsibilities
- Conduct proactive maintenance inspections (PMI) of flexible endoscopes at customer accounts on a scheduled annual cadence, including dry and wet leak testing, image and function checks, angulation assessment, exterior appearance evaluation, channel testing, and processor and accessory review.
- Perform endoscopy room and equipment optimization reviews covering video processor and monitor settings, irrigation and CO2 equipment, room configuration, valve and O-ring maintenance, and post-procedure enzymatic protocols; educate clinical staff on optimal device settings and the patient-care impact of those settings.
- Conduct structured workflow and hygiene assessments of Medical Device Reprocessing Departments (MDRD) evaluating bedside pre-cleaning, transportation, leak testing, manual cleaning, high-level disinfection, drying and storage, accessories, and infection control practices; deliver documented findings and actionable recommendations to customer leadership.
- Deliver structured staff certification programs on equipment handling, setup, and cleaning; maintain a recurring 6-month training cadence to capture staff turnover and reinforce best practices across nursing, endoscopy, and reprocessing personnel.
- Lead customer business reviews with hospital and surgical center leadership on an annual or semi-annual cadence, using fleet analysis, multi-year service history, training records, and contract data to present structured recommendations and agree on action plans with timelines.
- Maximize profitability of service contracts by proactively identifying and responding to overutilized accounts with targeted reprocessing education and equipment handling interventions to reduce avoidable repair costs and protect service contract gross margin.
- Maintain a current view of the territory install base — scope counts, fleet age, repair frequency, and procedure volume — and communicate qualified capital replacement opportunities to the Territory Manager through a structured handoff process.
- Lead the equipment demonstration process from delivery through clinical use to teardown and return, ensuring equipment performs to specification and demo timelines are honored; co-manage the territory demo calendar with the sales team.
- Execute equipment installations with comprehensive go-live training in adherence to Pentax Medical users' instructions; transition accounts into ongoing maintenance and education programs upon completion.
- Support Territory Managers with clinical and technical expertise for customer-facing meetings and business reviews.
- Track and report on all customer interactions, scheduled preventative maintenance, installations, demonstrations, training events, and business reviews accurately and on time within Salesforce CRM and other Pentax Medical systems.
- Troubleshoot customer experience issues in the field and liaise with Pentax Medical service operations to ensure timely resolution; act as the customer’s primary point of contact until the issue is resolved.
- Represent Pentax Medical at local, regional, and national trade shows and clinical society meetings to build relationships and develop the business.
- Ability to travel extensively within assigned territory is an essential part of this position.
- Other duties as assigned by management.
- Bachelor's degree in healthcare, life sciences, engineering, business, or a related field; or equivalent combination of education and directly applicable medical device or healthcare experience.
- Minimum 5 years of experience in a healthcare environment — hospital, ambulatory surgical centre, commercial medical device, or clinical setting — with demonstrated customer-facing responsibility.
- Direct, hands-on experience in or alongside a Medical Device Reprocessing Department (MDRD), sterile processing, or endoscopy clinical environment is strongly preferred.
- Demonstrated ability to design and deliver structured training or education programs to clinical or reprocessing staff; experience conducting in-services, certification training, or hands-on coaching in a hospital or surgical centre environment.
- Demonstrated ability to operate independently within a multi-account remote territory, including self-directed planning, customer prioritization, and travel management.
- Excellent communication and follow-up skills; comfortable presenting to mixed audiences from reprocessing technician to executive director.
- Must travel within the set territory and be willing to travel nationally or internationally when necessary.
- Valid driver's license and reliable daily access to a personal vehicle.
- Must have excellent computer skills; fluent in Microsoft Word, Excel, and PowerPoint; willingness to work within a Salesforce CRM environment.
- Direct flexible endoscopy experience — GI, ENT, pulmonology, or urology — at a manufacturer, hospital, surgical center, or service provider is preferred.
- Relies on extensive experience and sound judgment to plan and accomplish goals independently.
- Surgical technician, sterile processing technician, or operating room nursing background is an asset.
- Experience leading structured customer business reviews using fleet, repair history, and contract data is an asset.
- Formal training in process workflows or lean / six sigma is an asset.
The successful candidate will demonstrate:
- Strong consultative selling and customer engagement skills
- Ability to identify customer needs, barriers, and opportunities throughout the sales process
- Excellent communication and presentation capabilities
- Strong collaboration and teamwork across commercial and clinical functions
- Adaptability and confidence operating in dynamic clinical environments
- Accountability, ownership, and a results-oriented mindset
- Commitment to quality, patient care, and customer success
- Work Environment: Remote
- Travel Requirements: Up to 75% within defined territory
- Ability to lift and carry equipment cases, demonstration units, and training materials weighing up to 50 pounds on an occasional basis, and up to 25 pounds on a frequent basis.
- Ability to push and pull wheeled equipment, including automated endoscope reprocessors and demo carts, with or without assistance.
- Ability to stand and walk for extended periods during equipment installations, training sessions, procedural support, and trade shows.
- Ability to bend, stoop, kneel, crouch, and reach at, above, and below shoulder level to access and service equipment, including equipment located under counters, on carts, and in reprocessing rooms.
- Ability to travel throughout the assigned territory by car and air, including occasional overnight travel, and to navigate hospital, operating room, ambulatory surgical center, and reprocessing environments, including stairs.
- Sufficient manual dexterity to handle instruments, tools, and endoscopes, and sufficient vision and hearing to perform equipment inspection, testing, and customer communication.
PENTAX Medical offers a comprehensive benefits package designed to support employees and their families, including:
- Medical, Dental, and Vision Coverage
- Retirement Savings Programs
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Wellness Resources
- Paid Time Off
- Company Holidays
- Professional Development Opportunities
Our Culture
At PENTAX Medical, we believe innovation happens when diverse perspectives come together.
We foster a collaborative, inclusive, and respectful workplace where employees are empowered to contribute ideas, challenge the status quo, and grow professionally. We are committed to building teams that reflect the communities and customers we serve.
Ready to Make an Impact?
Join PENTAX Medical and help shape the future of patient care.
Equal Employment Opportunity
PENTAX Medical is an Equal Opportunity Employer committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.
About Pentax Medical
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
201 - 500 Employees
Headquarters location
Montvale, NJ, US