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Medical Device Program Manager Jobs in Texas (NOW HIRING)

Medical Device Quality Engineer

Austin, TX · On-site

$71K - $92K/yr

Medical Device Quality Engineer Reports To : Sr. Manager, Quality Engineering Location: Austin, TX Business Unit Description : As a member of the Quality Assurance team, you will support activities ...

Device Technician

Austin, TX · On-site

$25 - $28/hr

... programs or long-term device management activities.Responsibilities: * Supports installation ... Skills equipment installation, Troubleshooting, Medical device, Medical device assembly, equipment ...

... programs or long-term device management activities.Responsibilities: * Supports installation ... Skills equipment installation, Troubleshooting, Medical device, Medical device assembly, equipment ...

Job Summary Summary: The " Program Manager " will be based in Austin, TX (Flex Headquarters ... medical device, defense/aerospace, pharmaceutical, or food and beverage). * Experience leading ...

Job Summary Summary: The " Program Manager " will be based in Austin, TX (Flex Headquarters ... medical device, defense/aerospace, pharmaceutical, or food and beverage). * Experience leading ...

Medical Orthopedic Rep

Beaumont, TX · On-site

$60 - $80/hr

Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment ... Ability to effectively manage a physician‑based customer base. * Skills to communicate clinically ...

Hardware & Device Strategy: Coordinate device assessments and readiness to ensure software ... Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off ...

Showing results 21-40

Medical Device Program Manager information

See Texas salary details

$35.9K

$100.1K

$146.3K

How much do medical device program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for medical device program manager in Texas is $100,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $123,400.00 per year, depending on experience, location, and employer.

What is a medical device program manager?

A Medical Device Program Manager oversees the planning, development, and execution of projects related to medical devices within a company. They coordinate cross-functional teams, manage timelines, ensure regulatory compliance, and serve as the main point of contact for stakeholders. Their role is crucial in bringing safe and effective medical devices from concept to market, ensuring that all aspects of the program meet quality and regulatory standards. Medical Device Program Managers often work closely with engineering, quality assurance, regulatory affairs, and marketing teams.

How does a medical device program manager typically collaborate with cross-functional teams during product development?

A Medical Device Program Manager works closely with cross-functional teams including engineering, regulatory affairs, quality assurance, manufacturing, and marketing throughout the product development lifecycle. They coordinate timelines, facilitate communication, and resolve conflicts to ensure project milestones are met while maintaining compliance with regulatory standards. Regular meetings and progress updates are essential, as the Program Manager acts as a central point of contact to align various team goals and address issues proactively. This collaborative approach helps streamline development and supports successful product launches.

What are the key skills and qualifications needed to thrive as a medical device program manager, and why are they important?

To thrive as a Medical Device Program Manager, you need a strong background in project management, regulatory compliance, and biomedical engineering or a related field, often supported by a relevant degree and industry experience. Familiarity with project management tools (such as MS Project), quality management systems (QMS), and certifications like PMP or Six Sigma are highly valued. Exceptional leadership, cross-functional communication, and problem-solving skills help drive successful product development and team coordination. These competencies ensure programs meet regulatory standards, stay on schedule, and deliver safe, effective medical devices to market.

What is the difference between Medical Device Program Manager vs Medical Device Quality Engineer?

AspectMedical Device Program ManagerMedical Device Quality Engineer
CredentialsProject management certifications, engineering degreeQuality assurance certifications (e.g., CQE), engineering degree
Work EnvironmentCross-functional teams, project planning, product developmentQuality systems, compliance, testing, and validation
Employer & Industry UsageMedical device companies, manufacturing, R&DRegulatory agencies, manufacturing, quality departments
Search & Comparison IntentManaging projects, product launches, timelinesEnsuring quality, compliance, risk management

The Medical Device Program Manager focuses on overseeing product development projects, coordinating teams, and ensuring timely delivery. In contrast, the Medical Device Quality Engineer concentrates on maintaining quality standards, regulatory compliance, and testing processes. Both roles are essential in the medical device industry but serve different functions within the product lifecycle.

What cities in Texas are hiring for Medical Device Program Manager jobs?

Cities in Texas with the most Medical Device Program Manager job openings:

Infographic showing various Medical Device Program Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $100,116 per year, or $48.1 per hour.

Medical Device, Customer Experience Representative (CXR)

PENTAX Medical

Dallas, TX

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Key responsibilities

  • Conduct proactive maintenance inspections of flexible endoscopes at customer sites, including testing and evaluation of equipment functions.

  • Perform endoscopy room and equipment optimization reviews, providing education on device settings and patient-care impact.

  • Lead customer business reviews using service data to present recommendations and develop action plans with hospital and surgical center leadership.


Job description

About PENTAX Medical
PENTAX Medical is a global medical device company focused on flexible endoscopy systems. As a division of HOYA Holdings we develop, manufacture, distribute and service endoscopic equipment used in hospitals and ambulatory surgery centers globally. At PENTAX Medical, our mission is to improve patient care and healthcare delivery worldwide through innovative endoscopic imaging technologies and solutions.
Driven by our commitment to Quality, Clinically Relevant Innovation, and Simplicity, we are more than just an equipment manufacturer, we focus on:
Endoscopic imaging technology
  • Clinical education and physician training
  • Infection prevention and reprocessing solutions
  • Service and Repair support for endoscopy departments
Position Title
Customer Experience Representative (CXR)
Location: Dallas, TX
Department: Commercial
Reports To: Field Service Manager
Why Join PENTAX Medical?
At PENTAX Medical, your work has purpose. PENTAX Medical is a HOYA-owned medical technology company that provides endoscopy imaging systems, scopes, and related services for GI, pulmonary, and ENT procedures, helping physicians diagnose and treat diseases using minimally invasive techniques.
Whether you're supporting commercial operations, developing innovative technologies, manufacturing life-saving devices, or enabling exceptional customer experiences, your contributions help improve healthcare outcomes worldwide.
When you join our team, you'll benefit from:
  • A mission-driven organization dedicated to advancing patient care
  • A collaborative culture that values innovation, accountability, and teamwork
  • Opportunities to make a measurable impact on a growing global business
  • Professional development and career growth opportunities
  • Competitive compensation and performance-based rewards
  • Comprehensive healthcare, wellness, and retirement benefits
  • Generous Paid Time Off, Sick time and company holidays
  • Flexible work arrangements where applicable
Position Summary
The Customer Experience Representative (CXR) is responsible for developing and executing plans to maintain, grow, and protect Pentax Medical's customer relationships and service contract performance across an assigned territory. Working directly in hospitals and ambulatory surgical centers, the CXR serves as the primary field-based customer experience contact — delivering proactive maintenance inspections, reprocessing education, workflow and hygiene assessments, staff certification, structured customer business reviews, equipment demonstrations, and installations. The CXR partners closely with the Territory Manager and the Pentax service organization to protect gross margin on service contracts, reduce preventable equipment damage through customer education, and identify capital replacement opportunities in the install base. This is not a call center position, this is in the field at client sites, such as; clinics, surgical centers, hospitals, etc.
Key Responsibilities
Strategic amp; Functional Responsibilities
  • Conduct proactive maintenance inspections (PMI) of flexible endoscopes at customer accounts on a scheduled annual cadence, including dry and wet leak testing, image and function checks, angulation assessment, exterior appearance evaluation, channel testing, and processor and accessory review.
  • Perform endoscopy room and equipment optimization reviews covering video processor and monitor settings, irrigation and CO2 equipment, room configuration, valve and O-ring maintenance, and post-procedure enzymatic protocols; educate clinical staff on optimal device settings and the patient-care impact of those settings.
  • Conduct structured workflow and hygiene assessments of Medical Device Reprocessing Departments (MDRD) evaluating bedside pre-cleaning, transportation, leak testing, manual cleaning, high-level disinfection, drying and storage, accessories, and infection control practices; deliver documented findings and actionable recommendations to customer leadership.
  • Deliver structured staff certification programs on equipment handling, setup, and cleaning; maintain a recurring 6-month training cadence to capture staff turnover and reinforce best practices across nursing, endoscopy, and reprocessing personnel.
  • Lead customer business reviews with hospital and surgical center leadership on an annual or semi-annual cadence, using fleet analysis, multi-year service history, training records, and contract data to present structured recommendations and agree on action plans with timelines.
  • Maximize profitability of service contracts by proactively identifying and responding to overutilized accounts with targeted reprocessing education and equipment handling interventions to reduce avoidable repair costs and protect service contract gross margin.
  • Maintain a current view of the territory install base — scope counts, fleet age, repair frequency, and procedure volume — and communicate qualified capital replacement opportunities to the Territory Manager through a structured handoff process.
  • Lead the equipment demonstration process from delivery through clinical use to teardown and return, ensuring equipment performs to specification and demo timelines are honored; co-manage the territory demo calendar with the sales team.
  • Execute equipment installations with comprehensive go-live training in adherence to Pentax Medical users' instructions; transition accounts into ongoing maintenance and education programs upon completion.
  • Support Territory Managers with clinical and technical expertise for customer-facing meetings and business reviews.
  • Track and report on all customer interactions, scheduled preventative maintenance, installations, demonstrations, training events, and business reviews accurately and on time within Salesforce CRM and other Pentax Medical systems.
  • Troubleshoot customer experience issues in the field and liaise with Pentax Medical service operations to ensure timely resolution; act as the customer’s primary point of contact until the issue is resolved.
  • Represent Pentax Medical at local, regional, and national trade shows and clinical society meetings to build relationships and develop the business.
  • Ability to travel extensively within assigned territory is an essential part of this position.
  • Other duties as assigned by management.
Qualifications
  • Bachelor's degree in healthcare, life sciences, engineering, business, or a related field; or equivalent combination of education and directly applicable medical device or healthcare experience.
  • Minimum 5 years of experience in a healthcare environment — hospital, ambulatory surgical centre, commercial medical device, or clinical setting — with demonstrated customer-facing responsibility.
  • Direct, hands-on experience in or alongside a Medical Device Reprocessing Department (MDRD), sterile processing, or endoscopy clinical environment is strongly preferred.
  • Demonstrated ability to design and deliver structured training or education programs to clinical or reprocessing staff; experience conducting in-services, certification training, or hands-on coaching in a hospital or surgical centre environment.
  • Demonstrated ability to operate independently within a multi-account remote territory, including self-directed planning, customer prioritization, and travel management.
  • Excellent communication and follow-up skills; comfortable presenting to mixed audiences from reprocessing technician to executive director.
  • Must travel within the set territory and be willing to travel nationally or internationally when necessary.
  • Valid driver's license and reliable daily access to a personal vehicle.
  • Must have excellent computer skills; fluent in Microsoft Word, Excel, and PowerPoint; willingness to work within a Salesforce CRM environment.
  • Direct flexible endoscopy experience — GI, ENT, pulmonology, or urology — at a manufacturer, hospital, surgical center, or service provider is preferred.
  • Relies on extensive experience and sound judgment to plan and accomplish goals independently.
Preferred Experience:
  • Surgical technician, sterile processing technician, or operating room nursing background is an asset.
  • Experience leading structured customer business reviews using fleet, repair history, and contract data is an asset.
  • Formal training in process workflows or lean / six sigma is an asset.
What Will Make You Successful

The successful candidate will demonstrate:

  • Strong consultative selling and customer engagement skills
  • Ability to identify customer needs, barriers, and opportunities throughout the sales process
  • Excellent communication and presentation capabilities
  • Strong collaboration and teamwork across commercial and clinical functions
  • Adaptability and confidence operating in dynamic clinical environments
  • Accountability, ownership, and a results-oriented mindset
  • Commitment to quality, patient care, and customer success
Working Conditions amp; Travel
  • Work Environment: Remote
  • Travel Requirements: Up to 75% within defined territory
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
  • Ability to lift and carry equipment cases, demonstration units, and training materials weighing up to 50 pounds on an occasional basis, and up to 25 pounds on a frequent basis.
  • Ability to push and pull wheeled equipment, including automated endoscope reprocessors and demo carts, with or without assistance.
  • Ability to stand and walk for extended periods during equipment installations, training sessions, procedural support, and trade shows.
  • Ability to bend, stoop, kneel, crouch, and reach at, above, and below shoulder level to access and service equipment, including equipment located under counters, on carts, and in reprocessing rooms.
  • Ability to travel throughout the assigned territory by car and air, including occasional overnight travel, and to navigate hospital, operating room, ambulatory surgical center, and reprocessing environments, including stairs.
  • Sufficient manual dexterity to handle instruments, tools, and endoscopes, and sufficient vision and hearing to perform equipment inspection, testing, and customer communication.
Benefits amp; Total Rewards
PENTAX Medical offers a comprehensive benefits package designed to support employees and their families, including:
  • Medical, Dental, and Vision Coverage
  • Retirement Savings Programs
  • Life and Disability Insurance
  • Employee Assistance Program (EAP)
  • Wellness Resources
  • Paid Time Off
  • Company Holidays
  • Professional Development Opportunities
Benefits may vary based on position and location.
Our Culture
At PENTAX Medical, we believe innovation happens when diverse perspectives come together.
We foster a collaborative, inclusive, and respectful workplace where employees are empowered to contribute ideas, challenge the status quo, and grow professionally. We are committed to building teams that reflect the communities and customers we serve.

Ready to Make an Impact?
If you're excited about contributing to a company that is advancing healthcare through innovation and quality, we encourage you to apply.
Join PENTAX Medical and help shape the future of patient care.

Equal Employment Opportunity
PENTAX Medical is an Equal Opportunity Employer committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.