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Medical Desk Jobs in Springfield, MO (NOW HIRING)

Higginbotham

Office Administrator

Springfield, MO · On-site

$16.25 - $22.50/hr

Responsible for front desk - answer phones & welcome visitors; including finding coverage when they ... Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive ...

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Medical Desk information

See Springfield, MO salary details

$11

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$30

How much do medical desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for medical desk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is a medical desk?

Medical desk jobs typically refer to administrative positions in healthcare settings such as hospitals, clinics, or doctors' offices. These roles involve tasks like scheduling appointments, managing patient records, answering phones, verifying insurance, and assisting both patients and medical staff with clerical needs. Medical desk staff play a crucial role in ensuring the smooth operation of healthcare facilities, often serving as the first point of contact for patients. Strong organizational and communication skills are important for success in these positions.

What are the key skills and qualifications needed to thrive as a medical desk professional, and why are they important?

To thrive as a Medical Desk professional, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance billing platforms is often required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These skills ensure efficient office operations, accurate patient information handling, and a positive experience for both patients and the clinical team.

What are some common challenges faced by medical desk professionals, and how can they be effectively managed?

Medical Desk professionals often juggle multiple responsibilities such as scheduling appointments, managing patient records, and handling inquiries, which can lead to periods of high stress and frequent interruptions. Effective time management and strong organizational skills are essential to manage these demands. Building familiarity with electronic health record (EHR) systems and maintaining clear communication with both healthcare staff and patients can also help streamline tasks and reduce errors. Many employers provide on-the-job training and mentorship to help new staff adapt quickly and feel supported.

What is the difference between Medical Desk vs Medical Assistant?

AspectMedical DeskMedical Assistant
CertificationsNone required, often on-the-job trainingCertified or trained through accredited programs
Work EnvironmentReception areas, administrative officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesScheduling, patient check-in, administrative tasksClinical tasks, patient care, assisting healthcare providers
Industry UsageAdministrative support in healthcare settingsDirect patient care and clinical support

Medical Desk roles focus on administrative and clerical tasks within healthcare facilities, often requiring minimal formal certification. Medical Assistants perform both administrative and clinical duties, usually with certification or training, and work directly with patients in clinical settings. While both roles support healthcare operations, Medical Desk positions are more administrative, whereas Medical Assistants are involved in patient care activities.

How do I become a medical desk with no experience?

To become a medical desk clerk with no experience, focus on developing strong organizational and communication skills, and consider completing a relevant certification or training program. Entry-level positions often require basic computer proficiency and a high school diploma or equivalent. Gaining familiarity with medical terminology and office software can improve your chances of securing the role.

Is a medical desk a good career?

A medical desk role typically involves administrative tasks such as scheduling, patient record management, and insurance processing in healthcare settings. It can be a stable career with opportunities for advancement and requires strong organizational and communication skills, often supported by familiarity with electronic health records systems. Job satisfaction depends on individual preferences for administrative work and the work environment.

What are popular job titles related to Medical Desk jobs in Springfield, MO?

For Medical Desk jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Medical Desk jobs in Springfield, MO look for?

The top searched job categories for Medical Desk jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Medical Desk jobs?

Cities near Springfield, MO with the most Medical Desk job openings:

Medical Desk jobs near you
Infographic showing various Medical Desk job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,802 per year, or $21.1 per hour.

Desktop Support Technician

Jordan Valley Health

Springfield, MO • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Description

About Jordan Valley Health:


Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community's health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.


Job Summary:

The Desktop Support Technician is responsible for providing first-level and second-level technical support to end users across the organization. This role installs, configures, maintains, and troubleshoots computer hardware, software, printers, mobile devices, and related technology systems. The technician serves as a key point of contact for staff, ensuring timely resolution of technical issues while delivering exceptional customer service.


Key Responsibilities:

  • Provide technical support for desktops, laptops, tablets, mobile devices, printers, and peripherals.
  • Respond to help desk tickets, phone calls, and walk-up support requests in a timely manner.
  • Diagnose and resolve hardware, software, network connectivity, and application issues.
  • Install, configure, and maintain Microsoft Windows operating systems and related software applications.
  • Deploy and image computers using established organizational standards.
  • Configure and support Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office products.
  • Assist with user account setup, password resets, and access management in accordance with organizational policies.
  • Support printers, scanners, and multifunction devices.
  • Maintain inventory records for IT equipment and technology assets.
  • Document support activities, troubleshooting steps, and resolutions within the ticketing system.
  • Coordinate hardware repairs, warranties, and vendor support interactions.
  • Assist with onboarding and offboarding activities, including workstation setup and equipment recovery.
  • Support conference room technology, audio/video equipment, and virtual meetings.
  • Follow established cybersecurity and data protection practices.
  • Escalate complex issues to senior IT staff when appropriate.
  • Participate in after-hours support rotations as needed.
  • Travel between organizational locations to provide on-site support when required.

Benefits Overview:

  • Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
  • Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
  • Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
  • Dental and Vision Coverage: Dental insurance through Cigna's DPPO network and vision coverage through EyeMed's Insight network.
  • Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
  • Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
  • Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
  • Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
  • Pay on Demand Available

Holidays:

  • Nine paid holidays per year.

Health Requirements:


All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.


Application Process:


Interested applicants should submit a resume and cover letter through the JVH career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.


Jordan Valley Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Requirements

Required Qualifications:

  • Associate degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered.
  • Experience supporting Microsoft Windows environments and familiarity with Microsoft 365 administration and support.
  •  Valid driver's license and reliable transportation. 

Preferred Qualifications

  • 1-3 years of desktop support or help desk experience 
  • Experience supporting healthcare applications and clinical environments 
  • Experience with Active Directory, Entra ID (Azure AD), group policies, and endpoint management solutions
  • Experience with ticketing systems and asset management platforms. 
  • Knowledge of cybersecurity best practice. 
  • CompTIA A+, Network+, or Microsoft certifications.

Apply