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Medical Customer Service Agent Lvn Jobs (NOW HIRING)

Wellpath

Licensed Vocational Nurse (LVN)

Santa Rosa, CA

$30 - $40.50/hr

Overview The Licensed Vocational Nurse (LVN) provides assistance and collects data in the delivery ... Services policies. * Administer medications and implement medical plans as directed by the Health ...

LSMA Management Inc

Licensed Vocational Nurse

Beaumont, CA · On-site

$30 - $36/hr

... customer service. PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS: The physical, mental, and ... Work requires frequent use of computers, electronic medical records (EMR), telephones, and standard ...

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Medical Customer Service Agent Lvn information

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How much do medical customer service agent lvn jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for medical customer service agent lvn in the United States is $31.85, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $35.58 per hour, depending on experience, location, and employer.

What is the difference between Medical Customer Service Agent Lvn vs Medical Receptionist?

AspectMedical Customer Service Agent LvnMedical Receptionist
CredentialsLVN license, certification in medical customer serviceNo specific license required, often high school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare call centersDoctor's offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, telehealth servicesMedical offices, outpatient clinics, healthcare facilities
Common Search & ComparisonCustomer service, patient communication, healthcare supportFront desk, appointment scheduling, patient check-in

The Medical Customer Service Agent LVN primarily handles patient interactions via phone or online, providing support and information, often with clinical knowledge. In contrast, the Medical Receptionist manages front-desk duties like scheduling and check-in. Both roles are essential in healthcare settings but differ in responsibilities and required credentials.

What is a medical customer service agent LVN?

A Medical Customer Service Agent LVN is a Licensed Vocational Nurse who works in a customer service role, typically within healthcare organizations, insurance companies, or medical offices. They assist patients and clients by answering questions, providing medical information within their scope of practice, coordinating care, and helping resolve issues related to healthcare services. LVN customer service agents use their clinical knowledge to ensure accurate communication and support between patients, providers, and insurers. Their goal is to enhance the patient experience and help facilitate access to appropriate medical care.

How does a medical customer service agent LVN typically collaborate with healthcare providers and patients to resolve issues?

As a Medical Customer Service Agent LVN, you will frequently act as a liaison between patients, healthcare providers, and insurance companies. Your clinical background allows you to address patient concerns more effectively, clarify medical information, and ensure that providers’ instructions are accurately communicated. You’ll often coordinate with nurses, physicians, and administrative staff to resolve issues related to prescriptions, appointments, and care plans. This collaboration is key to providing timely support, improving patient satisfaction, and ensuring seamless healthcare delivery.

What are the key skills and qualifications needed to thrive as a medical customer service agent LVN, and why are they important?

To thrive as a Medical Customer Service Agent LVN, you need a current LVN license, strong clinical knowledge, and experience in patient care or medical office settings. Familiarity with healthcare software such as electronic medical records (EMR) systems and customer relationship management (CRM) tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build positive patient relationships and resolve concerns effectively. These skills and qualities are crucial for ensuring patient satisfaction, efficient care coordination, and compliance in a healthcare service environment.
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Medical Customer Service Agent Lvn jobs near you

Licensed Vocational Nurse (LVN)

Evergreen Healthcare Group

Merced, CA • On-site

$30 - $37.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 19 days ago

Evergreen Healthcare Group rating

5.7

Company rating: 5.7 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

150th of 240 rated social care providers

Job description

) Licensed Vocational Nurse (LVN)
Now Hiring for Evening Shifts!
Job Summary
Golden Merced Care Center inis seeking a Licensed Vocational Nurse (LVN) responsible for resident services and other duties assigned, performing duties with other staff and volunteers as appropriate. Duties include medication assistance/administration, nursing services, dining services and others as needed for resident well-being. Trains other staff as assigned.
Essential Functions:
  • Supervises nursing care to residents
  • Complies with state and Federal Regulations
  • Works Collaboratively with members of the healthcare team
  • Maintains standards of professional nursing practice.
  • Provides back-up to Director of Nursing when needed.
  • Reviews assignments with Director of Nursing and Administrator.
  • Observes changes in resident status, needs or preferences, and communicates them appropriately to the Director of Nursing and/or Resident Care Manager.
  • Demonstrates knowledge of and adheres to procedures for fire, life safety, disaster, security, work, safety, and other emergency procedures.
  • Notifies physician, RN and/or designated agent(s) of resident status/change as appropriate. Receives and executes written and verbal orders from the physician or designated agent, as permitted by state regulations.

Education, Licensure, & Experience Requirements:
  • Must possess a current LVN license in good standing.
  • Must have at least 1 year of experience in healthcare.
  • Must have training in rehabilitative and restorative nursing practices.

Knowledge, Skills and Abilities:
  • Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities.

Benefit Highlights:
  • Competitive Wages
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off

Golden Merced Care Center
3170 M St, Merced, CA 95348, USA
Evergreen Healthcare Group is an Equal Opportunity Employer.

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