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Medical Customer Service Agent Lvn Jobs (NOW HIRING)

Wellpath

Licensed Vocational Nurse (LVN)

Fresno, CA · On-site

$27.25 - $36.75/hr

Overview The Licensed Vocational Nurse (LVN) provides assistance and collects data in the delivery ... Services policies. * Administer medications and implement medical plans as directed by the Health ...

Wellpath

Licensed Vocational Nurse (LVN)

Ventura, CA

$29.25 - $39.25/hr

Overview The Licensed Vocational Nurse (LVN) provides assistance and collects data in the delivery ... Services policies. * Administer medications and implement medical plans as directed by the Health ...

Wellpath

Licensed Vocational Nurse (LVN)

Santa Maria, CA · On-site

$28.25 - $38/hr

Overview The Licensed Vocational Nurse (LVN) provides assistance and collects data in the delivery ... Services policies. * Administer medications and implement medical plans as directed by the Health ...

Avir at Itasca

Licensed Vocational Nurse LVN

Hillsboro, TX · On-site

$24 - $32.25/hr

Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care. About the Company: We strive to create an ...

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How much do medical customer service agent lvn jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical customer service agent lvn in the United States is $31.85, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $35.58 per hour, depending on experience, location, and employer.

What is a medical customer service agent LVN?

A Medical Customer Service Agent LVN is a Licensed Vocational Nurse who works in a customer service role, typically within healthcare organizations, insurance companies, or medical offices. They assist patients and clients by answering questions, providing medical information within their scope of practice, coordinating care, and helping resolve issues related to healthcare services. LVN customer service agents use their clinical knowledge to ensure accurate communication and support between patients, providers, and insurers. Their goal is to enhance the patient experience and help facilitate access to appropriate medical care.

How does a medical customer service agent LVN typically collaborate with healthcare providers and patients to resolve issues?

As a Medical Customer Service Agent LVN, you will frequently act as a liaison between patients, healthcare providers, and insurance companies. Your clinical background allows you to address patient concerns more effectively, clarify medical information, and ensure that providers’ instructions are accurately communicated. You’ll often coordinate with nurses, physicians, and administrative staff to resolve issues related to prescriptions, appointments, and care plans. This collaboration is key to providing timely support, improving patient satisfaction, and ensuring seamless healthcare delivery.

What are the key skills and qualifications needed to thrive as a medical customer service agent LVN, and why are they important?

To thrive as a Medical Customer Service Agent LVN, you need a current LVN license, strong clinical knowledge, and experience in patient care or medical office settings. Familiarity with healthcare software such as electronic medical records (EMR) systems and customer relationship management (CRM) tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build positive patient relationships and resolve concerns effectively. These skills and qualities are crucial for ensuring patient satisfaction, efficient care coordination, and compliance in a healthcare service environment.

What is the difference between Medical Customer Service Agent Lvn vs Medical Receptionist?

AspectMedical Customer Service Agent LvnMedical Receptionist
CredentialsLVN license, certification in medical customer serviceNo specific license required, often high school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare call centersDoctor's offices, clinics, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, telehealth servicesMedical offices, outpatient clinics, healthcare facilities
Common Search & ComparisonCustomer service, patient communication, healthcare supportFront desk, appointment scheduling, patient check-in

The Medical Customer Service Agent LVN primarily handles patient interactions via phone or online, providing support and information, often with clinical knowledge. In contrast, the Medical Receptionist manages front-desk duties like scheduling and check-in. Both roles are essential in healthcare settings but differ in responsibilities and required credentials.

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Medical Customer Service Agent Lvn jobs near you

Licensed Vocational Nurse, LVN

JESSICA WONG NURSE PRACTITIONER

Santa Fe Springs, CA • On-site

$32 - $35/hr

Part-time

Re-posted 12 days ago

Job description

Benefits/Perks

  • Weekday Scheduling
  • Careers Advancement 
Job Summary
We are seeking a Licensed Vocational Nurse to join our team. In this role, you are a Licensed Vocational Nurse (LVN) who operates with great attention to detail and a big heart. As a wound care LVN, you are responsible for providing skilled nursing care focused on the assessment, treatment, and management of acute and chronic wounds. You will monitor and document the patient's wound progress, reporting changes in condition to supervising RN or Provider.

Responsibilities 
  • Coordinate with other colleagues to assess, plan, implement, or evaluate patient care plans 
  • Administer wound care treatments such as dressing changes and application of topical agents while maintaining aseptic technique and infection control standards.  
  • Document any changes in patient conditions and report on changes 
  • Maintain accurate records of patient care and discuss observations with the supervisor  
  • Perform comprehensive wound assessments, including measuring, documentation, and evaluation of healing process using advanced medical terminology and physiology knowledge.
  • Document all patient interactions accurately within EMR/EHR systems such as WoundAlly, adhering to HIPAA regulations and medical documentation standards.
  • Educate patients and their families on wound management techniques, nutrition for healing, and lifestyle modifications to promote long-term health
  • Visiting patients home, facilities, etc. in the Los Angeles County, Orange County, Inland Empire and surrounding areas.
Qualifications
  • Currently Licensed Vocational Nurse (LVN) 
  • Previous experience in healthcare is preferred
  • Excellent interpersonal and client care skills
  • Valid driver’s license/Insurance
  • First aid/CPR certification required 
  • Multilingual preferred
Work Location: On the road & Office