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Medical Collections Jobs in Texas (NOW HIRING)

Aveanna Healthcare

Collections Specialist

Austin, TX · On-site

$19 - $22/hr

Must have Medical Collections Experience to be Considered* Schedule: Monday - Friday, 8-5pm This position requires you to be in-office each day. Office Location: 8534 South Congress Ave, Austin ...

Addison Group

Medical Collector

San Antonio, TX · On-site

$24 - $26/hr

Medical Collections Specialist (Hospital/Insurance Follow-Up) Location: Remote (Must be based in San Antonio, TX) Pay Range: $24 - $26 / Hour Schedule: Monday - Friday, 7:30 AM - 4:00 PM Benefits:

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How much do medical collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for medical collections in Texas is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.38 per hour, depending on experience, location, and employer.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.
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The most popular types of Medical Collections jobs in Texas are:

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For Medical Collections jobs in Texas, the most frequently searched job titles are:

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What cities in Texas are hiring for Medical Collections jobs?

Cities in Texas with the most Medical Collections job openings:

Medical Collections jobs near you
Infographic showing various Medical Collections job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,619 per year, or $18.6 per hour.

Medical Insurance Collections Specialist (In-Office)

Aveanna Healthcare

Austin, TX • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Aveanna Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

65th of 247 rated social care providers

Job description

*Must have Medical Collections Experience to be Considered* 
Schedule: Monday - Friday, 8-5pm 
This position requires you to be in-office each day.
Office Location: 8534 South Congress Ave, Austin, Texas 78745
 
As a Collections Specialist here at Aveanna, you'll play a vital role in our Revenue Cycle department, ensuring invoices sent to payers are processed and settled efficiently.
 
We are looking for someone who can confidently manage accounts, research denials, and convert them with compassion and efficiency. Whether you are navigating complex payer rules or meeting daily targets, your work directly supports our ability to consistently deliver compassionate, committed care for medically fragile patients.
 
This role is extremely important, as every employee plays an important role in bringing our mission to life and maintaining the success of Aveanna Healthcare.
 
Our Mission: To revolutionize the way healthcare is delivered, one patient at a time.
 
Why Join Us?
  • Starting Pay: $19.00-$22.00 per hour
  • Competitive Benefits Package (Health, Dental, Vision, and Life Insurance options)
  • 401(k) Savings Plan with Employer Match
  • Employee Stock Purchase Plan
  • A rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun
The Right Fit Is:
  • Proficient in managing a portfolio of payers to ensure collections, aging, and denials are processed in a timely fashion
  • Comfortable working towards high volume performance metrics, processing at least 5 claims per hour
  • Highly detail-oriented to assist with billing efforts, eliminate denials, and keep payer rules up to date
  • Skilled in basic math and accounting to perform month-end reconciliations and support other departments
  • Driven to meet daily, monthly, and quarterly collection goals set by management
  • Dedicated to meeting strict internal and external compliance and confidentiality standards
  • Resilient and capable of remaining calm, professional, and efficient in a high call volume environment
Remote Work Requirements:
  • Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
  • Ability to participate in virtual meetings with a professional, camera-ready presence 
  • Ability to demonstrate strong time-management skills, as well as accountability and self-direction
  • Must be able to operate off reliable, high-speed internet
Position Qualifications:
  • Minimum of 2 years of related experience in Medical Insurance Collections (healthcare, medical office, or customer service environment) 
  • Proficient in Microsoft Office Suite (including Outlook, Word, and Excel)
  • High-school diploma or GED

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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