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Medical Collections Jobs in Michigan (NOW HIRING)

Max AI, Inc.

Medical Biller & Coder - Radiology

Flint, MI · On-site +1

$25 - $50/hr

Verify insurance coverage and benefits prior to submitting claims to ensure proper reimbursement. * Follow up on unpaid claims and conduct medical collections as necessary. * Maintain accurate ...

Aston Carter

Collections Specialist

Madison Heights, MI

$20 - $22/hr

Collections Specialist The Collections Specialist supports the Accounting team during a high-volume ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Aston Carter

Collections Specialist

Madison Heights, MI · On-site

$20 - $22/hr

Collections Specialist The Collections Specialist supports the Accounting team during a high-volume ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Zeal Credit Union

Collections Specialist

Livonia, MI

$17.25 - $23.50/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

CFS

Collections Specialist

Holland, MI · On-site

$25 - $27/hr

Collections Specialist $25-$27/hour | Full-Time Holland, MI Why This Opportunity Stands Out: • Exposure to manufacturing and B2B customer accounts • Hands-on role connected to production ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Nationwide Video

Collections Specialist

Wixom, MI · On-site

$55K - $70K/yr

The Collections Specialist will oversee the collections efforts and delinquency controls of the company, ensuring aging client balances are collected correctly and promptly. This position will report ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Nationwide Video

Collections Specialist

Wixom, MI · On-site

$55K - $70K/yr

The Collections Specialist will oversee the collections efforts and delinquency controls of the company, ensuring aging client balances are collected correctly and promptly. This position will report ...

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All JobsMedical Collections JobsMedical Collections Jobs in Michigan

Medical Collections information

See Michigan salary details

$10

$17

$22

How much do medical collections jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for medical collections in Michigan is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is the highest salary for a medical biller?

The highest salaries for medical billers can reach around $50,000 to $60,000 annually, especially for experienced professionals with certifications or specialized skills. Salaries vary based on location, experience, and employer size, with some top earners working in large healthcare facilities or in managerial roles.

What are the key skills and qualifications needed to thrive as a Medical Collections Specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

Is it hard to get hired as a medical biller?

Getting hired as a medical biller can be competitive, but having relevant skills such as knowledge of billing software, coding, and insurance procedures can improve your chances. Many employers also value certifications like Certified Professional Biller (CPB) or Certified Coding Associate (CCA). Entry-level positions are available, but experience and certifications can make candidates more attractive to employers.

What are medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

Is there a demand for medical billers?

There is a strong demand for medical billers due to the ongoing need for accurate billing and coding in healthcare. The role often requires familiarity with billing software and medical coding systems, and job growth is expected to remain steady as healthcare services expand and evolve.

What are some common challenges faced in a Medical Collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What Are Medical Collections Jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What does a medical collector do?

A medical collector is responsible for contacting patients and insurance companies to collect outstanding medical bills, verify insurance coverage, and ensure payments are processed accurately. They often use billing software and must follow healthcare regulations and privacy laws while negotiating payment plans or resolving billing issues.
More about Medical Collections jobs
What are the most commonly searched types of Medical Collections jobs in Michigan? The most popular types of Medical Collections jobs in Michigan are:
What are popular job titles related to Medical Collections jobs in Michigan? For Medical Collections jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Medical Collections jobs in Michigan look for? The top searched job categories for Medical Collections jobs in Michigan are:
Medical Collections jobs near you
Infographic showing various Medical Collections job openings in Michigan as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,129 per year, or $17.4 per hour.
Patient Collections Specialist

Patient Collections Specialist

Michigan Orthopaedic Surgeons PLLC

Southfield, MI • On-site

$16.75 - $20.75/hr

Full-time

Posted 4 days ago

Michigan Orthopaedic Surgeons rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Who We Are

As the largest and most comprehensive orthopaedic team in the state, we’ve combined the medical expertise of the state’s finest orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. And along the continuum of care, every provider we work with feels a compelling commitment to leadership in education, innovation and research, as well as a dedication and desire to put each patient first.

Why Join Us?

Interested in orthopaedics? See why it’s worth it. Our career opportunities come with competitive salaries, outstanding benefits and a platform to do the work you love. And as the largest and most comprehensive orthopaedic team in Michigan, we’re looking for skilled and enthusiastic individuals to apply today.

Position Summary:


The Patient Collections Specialist (PCS) serves as the primary contact for patients and staff from our high-volume clinics. The PCS manages a high daily volume of inbound patient calls and electronic contacts, efficiently explains complex billing inquiries, negotiates patient payment arrangements, and resolves account disputes. The ideal candidate maintains a customer-first approach while adhering to MOS Collection Policy.


Primary Responsibilities:

  • Manage a high volume of daily inbound/outbound calls and electronic inquiries, maintaining a high level of customer satisfaction.
  • Communicate with patients regarding financial responsibility, and explain copays, coinsurance, deductibles, and EOBs.
  • Establish patient payment plans per practice policy.
  • Accurately process patient payments and pre-payments.
  • Document calls and actions in the billing system, meeting established data entry standards.
  • Process delinquent accounts and coordinate with collections agency.


Other Responsibilities:

  • Assist Conduct simple claim follow-up related to address corrections, invalid insurance and updated coordination of benefits.
  • Triage billing issues and patient questions regarding referrals, authorizations, and insurance information.
  • Contact insurance companies via phone or online portals to verify eligibility and benefits.
  • Assist with additional billing and collection duties as needed.


Qualifications:

  • Minimum of 2-3 years in a medical office, billing, or a high-volume medical call center. Orthopedic experience strongly preferred.
  • Demonstrated ability to manage high call volumes (50+ calls/day) in a fast-paced environment while maintaining high patient satisfaction.
  • Exceptional active listening, de-escalation, and negotiation skills. Strong ability to handle sensitive financial conversations.
  • Detail-oriented with the ability to prioritize independently.
  • Strong understanding of EOBs, copays, coinsurance, deductibles, and denial codes.
  • Microsoft Office proficiency. Prior experience using Athena billing system preferred.

Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.

What Michigan Orthopaedic Surgeons employees say

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