Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs.ย Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.
*CHC of Snohomish County is offering Certified-Medical Assistants a $4,000 sign on bonus. (available to eligible new hires only; current employees, internal transfers, and rehires are not eligible).*
Job Summary
The Medical Assistant operates in a team with other clinic healthcare providers and support staff. ย The assistant escorts patients to the exam rooms and assists in determining medical problems. The MA assists medical providers with minor diagnostic procedures and treatments as directed; taking vital signs, maintaining records and recording test results.
Knowledge, Skills & Abilities
- Reads, speaks, understands and writes proficiently in English.
- Works independently and is self-directed.
- Works effectively in a team environment.
- Organizes, prioritizes, and coordinates multiple activities and tasks.
- Works with initiative, energy and effectiveness in a fast-paced environment.
- Remains calm and effective in high pressure and emergency situations.
- Produces work in high quantity and quality.
- Problem-solves with creativity and ingenuity.
- Use of multi-line telephones and other office machines.
- Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
- Knowledge of medical terminology.
Preferred:
Education- High school graduate or equivalent. ย
- Graduate of an accredited Medical Assisting program; or a minimum of one (1) year of experience working as a medical assistant.
Experience
Preferred:
- Customer service related experience working with the general public (1 year).
- Experience in a multiple provider medical practice.
- ICD-10 coding experience.
- CPT-4 coding experience.
- Working with insurance/billing in a healthcare setting/insurance organization.
- Healthcare information systems, such as electronic health record and practice management systems experience.
- Working with low income, multi-ethnic populations.
ย Credentials
- Medical Assistant โ Certified or Interim - certification with the State of Washington.
- Basic Life Support for Healthcare Providers (CPR/AED). Certification must be obtained at hire.
- Verified immunity to measles, mumps, rubella (MMR), and varicella (chickenpox). Immunity may be demonstrated through vaccination records or titer results.ย Medical or religious accommodation requests may be reviewed on a case-by-case basis.
Job Specific Functions/Performance:
- Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous and helpful manner, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
- Monitors schedules and patient arrivals, participates in sequencing patients, and provides assistance to co-workers to maintain a smooth and efficient patient flow for entire clinic for maximum productivity.
- Assists the providers with minor diagnostic procedures, treatments and education as directed.
- Demonstrates knowledge of examination, diagnostic, and treatment room procedures.
- Coordinates tasks regarding health information with Health Information Specialists.
- Review scheduled appointments in advance in preparation for the patient visit. Obtaining any needed information ie: state immunization registry, ER records, specialty reports, diagnostic results.
- Performs capillary and venous blood withdrawal as directed.
- Performs intradermal, subcutaneous and intramuscular injections as directed.
- Administers eye drops and topical ointments as directed.
- Labels and maintains proper storage for specimens and tests. Performs in-house lab testing, delivers on-site results to provider.
- Timely review and completion of tasks as assigned.
- Accurate and timely completion/documentation of services provided, to include submission of billing codes.
- Schedules patients for procedures, and provides all necessary paperwork and instructions to patient prior to procedure.
- Keeps patient exam and procedure rooms fully stocked, organized, clean, safe and prepared before and after each patient encounter. Prepares appropriate instruments and materials for each treatment procedure.
- Follows established inventory and supply monitoring system and purchasing protocols for maintaining stock and ordering supplies as assigned.
- Follows established protocols for routine calibration, cleaning, disinfection, sterilization of instruments and equipment as assigned and identifies and reports maintenance and repair needs.
- Performs quality control testing as directed for all CLIA waived in-house lab tests.
- Process diagnostics and urgent referrals as delegated.
- Performs the duties of a Medical Receptionist, as needed, and assists with other departments when called upon.
- Adheres to organizational infection control practices and written plan.
- Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.
CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.