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Medical Claims Representative Trainee Jobs (NOW HIRING)

Auto-Owners Insurance

Claims Representative

Mesa, AZ · On-site

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life ...

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Medical Claims Representative Trainee information

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How much do medical claims representative trainee jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for medical claims representative trainee in the United States is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Medical Claims Representative Trainee vs Medical Claims Representative?

AspectMedical Claims Representative TraineeMedical Claims Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; certification or licensing may be preferred
Work EnvironmentTraining environment, supervised tasksFull-time office or remote work, handling claims independently
Job ResponsibilitiesAssisting with claims processing, learning proceduresProcessing claims, reviewing documentation, resolving issues

The Medical Claims Representative Trainee role is an entry-level position focused on training and gaining experience, while the Medical Claims Representative handles claims independently with more responsibility. Trainees develop skills before advancing to full representative roles.

What does a medical claims representative trainee do?

A Medical Claims Representative Trainee assists in reviewing, processing, and resolving medical insurance claims. They learn how to evaluate claims for accuracy, determine coverage eligibility, and communicate with policyholders, healthcare providers, and other parties. The trainee works under supervision, gaining knowledge of company policies, claims procedures, and medical terminology. Over time, they develop the skills needed to handle claims independently and ensure compliance with legal and regulatory guidelines.

Is it hard to be a medical claims representative trainee?

Becoming a medical claims representative trainee involves learning industry-specific terminology, insurance policies, and claim processing procedures, which can require attention to detail and strong organizational skills. The role often includes on-the-job training and may require passing certification exams, but the difficulty varies based on individual aptitude and prior experience.

What are some common challenges faced by medical claims representative trainees during their initial training period?

Medical Claims Representative Trainees often encounter challenges such as learning complex insurance policies and procedures, understanding medical terminology, and mastering multiple claims processing systems. Adapting to the fast-paced environment and balancing accuracy with efficiency can also be demanding. However, most organizations provide comprehensive training, mentorship, and ongoing support to help trainees build confidence and competence in these areas.

What are the key skills and qualifications needed to thrive as a medical claims representative trainee?

To thrive as a Medical Claims Representative Trainee, you need a strong understanding of medical terminology, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, healthcare billing systems, and possibly industry certifications like those from AAPC or AHIMA are valuable. Excellent communication, problem-solving, and organizational skills help you navigate complex cases and interact effectively with claimants and providers. These competencies are crucial for accurately processing claims, minimizing errors, and ensuring customer satisfaction in a regulated healthcare environment.
More about Medical Claims Representative Trainee jobs
What cities are hiring for Medical Claims Representative Trainee jobs? Cities with the most Medical Claims Representative Trainee job openings:
What states have the most Medical Claims Representative Trainee jobs? States with the most job openings for Medical Claims Representative Trainee jobs include:
What job categories do people searching Medical Claims Representative Trainee jobs look for? The top searched job categories for Medical Claims Representative Trainee jobs are:
Medical Claims Representative Trainee jobs near you
Infographic showing various Medical Claims Representative Trainee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,428 per year, or $20.9 per hour.

Claims Representative

Auto Owners Insurance Company

Eau Claire, WI • Hybrid

Full-time

Retirement, PTO

Re-posted 27 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-DNP #LI-AT1 #LI-Hybrid

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