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Medical Claims Representative Trainee Jobs (NOW HIRING)

Auto-Owners Insurance

Claims Representative

Boise, ID · On-site

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life ...

Cabot Risk Strategies

Claims Representative

Woburn, MA · On-site

Claim Representative Responsible for all phases of assigned claims handling. Involved from taking ... Obtains information from witnesses, police, or doctors, etc., and secures medical bills or any ...

Auto-Owners Insurance

Claims Representative

Mesa, AZ · On-site

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life ...

EMC

Claims Representative

$51K - $71K/yr

As a Claims Representative, you'll play a key role in helping clients navigate the claims process ... Secure and review medical records, bills, invoices, receipts, and other supporting documentation ...

Tanner Clinic

Medical Claims Assistant

Kaysville, UT · On-site

Monday - Friday Essential Job Responsibilities: * Assist Senior Rep in resolving insurance claims ... Knowledge of basic medical terminology, after training Skills: * Using logic and reasoning to ...

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Medical Claims Representative Trainee information

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How much do medical claims representative trainee jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for medical claims representative trainee in the United States is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

What does a medical claims representative trainee do?

A Medical Claims Representative Trainee assists in reviewing, processing, and resolving medical insurance claims. They learn how to evaluate claims for accuracy, determine coverage eligibility, and communicate with policyholders, healthcare providers, and other parties. The trainee works under supervision, gaining knowledge of company policies, claims procedures, and medical terminology. Over time, they develop the skills needed to handle claims independently and ensure compliance with legal and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a medical claims representative trainee?

To thrive as a Medical Claims Representative Trainee, you need a strong understanding of medical terminology, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, healthcare billing systems, and possibly industry certifications like those from AAPC or AHIMA are valuable. Excellent communication, problem-solving, and organizational skills help you navigate complex cases and interact effectively with claimants and providers. These competencies are crucial for accurately processing claims, minimizing errors, and ensuring customer satisfaction in a regulated healthcare environment.

What are some common challenges faced by medical claims representative trainees during their initial training period?

Medical Claims Representative Trainees often encounter challenges such as learning complex insurance policies and procedures, understanding medical terminology, and mastering multiple claims processing systems. Adapting to the fast-paced environment and balancing accuracy with efficiency can also be demanding. However, most organizations provide comprehensive training, mentorship, and ongoing support to help trainees build confidence and competence in these areas.

What is the difference between Medical Claims Representative Trainee vs Medical Claims Representative?

AspectMedical Claims Representative TraineeMedical Claims Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; certification or licensing may be preferred
Work EnvironmentTraining environment, supervised tasksFull-time office or remote work, handling claims independently
Job ResponsibilitiesAssisting with claims processing, learning proceduresProcessing claims, reviewing documentation, resolving issues

The Medical Claims Representative Trainee role is an entry-level position focused on training and gaining experience, while the Medical Claims Representative handles claims independently with more responsibility. Trainees develop skills before advancing to full representative roles.

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Medical Claims Representative Trainee jobs near you
Infographic showing various Medical Claims Representative Trainee job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,428 per year, or $20.9 per hour.

Customer Service Representative Trainee

New Brighton, MN • On-site

HomeServices of America
Real Estate • 1 - 5K employees
Learn more about HomeServices of Americaexternal

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

HomeServices of America rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

198th of 209 rated real estate companies

Job description

During a six-month training program, the CSR Trainee will learn how to provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Once the program is completed, and appropriate licensure has been obtained, CSR Trainee may transition into one of our customer service roles.

Job Duties and Responsibilities (Essential Job Functions)

Taking direction from the Trainer, learn how to support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%)

  • Learn how to handle calls from clients, underwriters and third parties.
  • Learn how to advise clients regarding insurance coverage and risk management issues.
  • Learn how to process policy changes and cancellations.
  • Learn how to assist with claims and billing inquiries.
  • Foster and maintain good working relationships with insurance companies and underwriters.

Learn how to work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. (10-15%)

Learn how to identify and then report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. (0-5%)

Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

  • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
  • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
  • Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
  • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
  • Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

  • High School Diploma or equivalent work experience and knowledge.

Experience:

  • Previous customer service experience.

Knowledge and Skills:

  • Excellent analytical, problem-solving, and decision-making skills.
  • Excellent oral, written, and interpersonal communication skills.
  • Proven automation, time management, and organizational skills.

Licensure:

  • Obtain Property and Casualty License within 30 days of completing state pre-licensing course.  Course and fees paid for by Home Services Insurance.

Wage:   $20.00 - $24.00 hourly; actual wage is based upon education and experience.

Benefits:   Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

What HomeServices of America employees say

Hours and flexibility

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