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Medical Claims Processor Jobs in Rochester, NY (NOW HIRING)

Patient Account Rep - HB

Canandaigua, NY · On-site

$19.40 - $22.50/hr

Reviews daily registration/referral processes within own payer area and coordinates with ... medical billing experience is preferred. * Familiarity with all forms of payer claims by paper and ...

Billing Assistant

Rochester, NY · On-site

$16 - $18.50/hr

Claims Processing * Record Management Top Skills * Microsoft Excel * Communication and Writing ... Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre ...

Showing results 41-60

Medical Claims Processor information

See Rochester, NY salary details

$13

$19

$25

How much do medical claims processor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for medical claims processor in Rochester, NY is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.35 per hour, depending on experience, location, and employer.

What is a medical claims processor?

Medical claims processors work for a health care office or insurance company. Their job is to check medical insurance claims for proper billing codes, update the doctor or insurer about changes to the claim, and clarify concerns about patient benefits. It is essential that the billing codes match the medical services provided. As a medical claims processor, you also follow up with the insurer to discuss discrepancies and find out the status of claims. Current procedural terminology (CPT) and data entry are central parts of a medical claims processor’s job, as they often use Microsoft Office applications or a secure database to enter billing codes for services rendered.

What does a medical claims processor do?

A Medical Claims Processor is responsible for reviewing, evaluating, and processing health insurance claims submitted by policyholders or healthcare providers. Their main tasks include verifying patient and insurance information, examining medical codes, ensuring compliance with insurance policies, and determining the amount payable for each claim. They play a crucial role in making sure that claims are handled efficiently and accurately, helping both providers and patients navigate insurance benefits. Attention to detail, knowledge of medical terminology, and understanding insurance guidelines are essential skills for this role.

What are the key skills and qualifications needed to thrive as a medical claims processor, and why are they important?

To thrive as a Medical Claims Processor, you need a solid understanding of medical terminology, health insurance policies, and claims adjudication processes, often supported by a high school diploma or associate degree. Proficiency with claims management software, ICD and CPT coding systems, and electronic health record systems is typically required. Attention to detail, organizational skills, and the ability to communicate clearly with providers and patients are essential soft skills. These competencies ensure accurate claim processing, minimize errors, and help maintain efficient workflow within healthcare administration.

What are some common challenges faced by medical claims processors, and how can they be managed?

Medical Claims Processors often encounter challenges such as handling complex insurance policies, keeping up with changing regulations, and resolving claim discrepancies. To manage these issues, strong attention to detail, continuous learning, and effective communication with providers and insurance representatives are essential. Many processors also rely on updated software and regular training to stay current with industry standards and maintain accuracy in claim adjudication.

What is the difference between Medical Claims Processor vs Medical Billing Specialist?

AspectMedical Claims ProcessorMedical Billing Specialist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification often preferred
Work EnvironmentHealthcare offices, insurance companiesMedical offices, billing companies
Primary FocusReviewing and processing insurance claimsCreating and sending bills to patients and insurers
Common TasksVerifying claim accuracy, data entryCoding procedures, invoicing patients

While both roles involve handling healthcare financial data, Medical Claims Processors focus on reviewing and submitting insurance claims, whereas Medical Billing Specialists handle invoicing and billing patients. Both roles require attention to detail and knowledge of healthcare billing processes, but their daily tasks and focus areas differ.

Do you need a degree to be a medical claims processor?

A degree is not typically required to become a medical claims processor, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills include knowledge of medical billing, coding, and claims processing software, and some positions may offer on-the-job training or certification programs.

What are the most commonly searched types of Medical Claims Processor jobs in Rochester, NY?

The most popular types of Medical Claims Processor jobs in Rochester, NY are:

What are popular job titles related to Medical Claims Processor jobs in Rochester, NY?

For Medical Claims Processor jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Claims Processor jobs in Rochester, NY look for?

The top searched job categories for Medical Claims Processor jobs in Rochester, NY are:

Infographic showing various Medical Claims Processor job openings in Rochester, NY as of August 2026, with employment types broken down into 68% Full Time, 16% Temporary, and 16% Contract. Highlights an 68% In-person, 16% Hybrid, and 16% Remote job distribution, with an average salary of $39,953 per year, or $19.2 per hour.

Medical Director, Children's Behavioral Health

Lthc

Rochester, NY • On-site

Full-time

Medical, Dental, Retirement

Re-posted 22 hours ago


Job description

Job Description:

Summary:

This position assists the Chief Medical Director to direct and coordinate the medical management, quality improvement and credentialing functions for the business unit. This role supports the HARP line of business.

Essential Accountabilities:

Level I

  • Provides medical leadership of all for utilization management, cost containment, and medical quality improvement activities. Performs medical review activities pertaining to utilization review, quality assurance, and medical review of complex, controversial, or experimental medical services. Supports effective implementation of performance improvement initiatives for capitated providers.
  • Assists Chief Medical Director in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for members. Provides medical expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements.
  • Assists the Chief Medical Director in the functioning of the physician committees including committee structure, processes, and membership. Oversees the activities of physician advisors. Utilizes the services of medical and pharmacy consultants for reviewing complex cases and medical necessity appeals. Participates in provider network development and new market expansion as appropriate. Assists in the development and implementation of physician education with respect to clinical issues and policies.
  • Identifies utilization review studies and evaluates adverse trends in utilization of medical services, unusual provider practice patterns, and adequacy of benefit/payment components. Identifies clinical quality improvement studies to assist in reducing unwarranted variation in clinical practice in order to improve the quality and cost of care. Interfaces with physicians and other providers in order to facilitate implementation of recommendations to providers that would improve utilization and health care quality. Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment.
  • Develops alliances with the provider community through the development and implementation of the medical management programs. May represent the business unit before various publics both locally and nationally on medical philosophy, policies, and related issues, as needed. Represents the business unit at appropriate state committees and other ad hoc committees
  • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct.
  • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
  • Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information.
  • Regular and reliable attendance is expected and required.
  • Performs other functions as assigned by management.

Level II (in addition to Level I Accountabilities)

  • Reviews medical literature and applies evidence-based principles using high proficiency skills for a broad range of clinical services.
  • Reviews internal trend reports to assess present and future needs and opportunities.
  • Interacts with regulatory and accreditation agencies as assigned.
  • Provides clinical support to the Sales and Marketing divisions
  • Provides clinical leadership for the implementation of new utilization/case/quality management initiatives

Minimum Qualifications:

Level I

  • Current New York State licensed physician.
  • Minimum 5 years of experience in a BH managed care settings or BH clinical setting (at least 2 of which are in a clinical setting).
  • Board certification in general psychiatry or certification in addiction medicine or certification in the subspecialty of addiction psychiatry.
  • Appropriate training and expertise in general psychiatry and/or addiction disorders.
  • Ability to identify, analyze and resolve complex medical issues.
  • Skills in evidence-based medicine.
  • Strong interpersonal skills essential for communication to staff at all levels of the organization.,
  • Basic skill sets in electronic communication systems such as e-mail and Word.

Level II (in addition to Level I Minimum Qualifications)

  • Superior evidence-based medicine skill set
  • Strong interpersonal skills essential for communication to physicians in the community.
  • Strong verbal presentation skills to lead internal and external discussions at board levels
  • Advanced skill sets in electronic communication systems such as e-mail, Word, PowerPoint, and Excel.

Physical Requirements:

  • Works from a desk most of the time.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

$202,000.00 - $303,000.00

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.