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Medical Call Centre Representative Jobs (NOW HIRING)

Medical Call Center Representative

$15.75 - $20.50/hr

The Customer Service Representative will be focused on inbound and outbound calls within the remote call center to assist patients with questions, scheduling, processing authorizations, customer ...

Join Chapa-De's Medical team as a Call Center Representative , where you'll help patients access Medical and Optometry services by answering incoming calls, scheduling appointments, checking ...

High School Diploma or GED * 2+ years of experience in a call center &/or customer service environment, preferably in a medical setting/organization. * Proficient knowledge of medical terminology.

High School Diploma or GED * 2+ years of experience in a call center &/or customer service environment, preferably in a medical setting/organization. * Proficient knowledge of medical terminology.

Come join the Call Center Team! Be the First Voice of Compassion -- Connecting Patients to Care, the Chapa-De Way. Pay: $23.20-$25.00 Benefit Highlights: * Employer-paid Health Insurance (medical ...

High School Diploma or GED * 2+ years of experience in a call center &/or customer service environment, preferably in a medical setting/organization. * Proficient knowledge of medical terminology.

High School Diploma or GED * 2+ years of experience in a call center &/or customer service environment, preferably in a medical setting/organization. * Proficient knowledge of medical terminology.

High School Diploma or GED * 2+ years of experience in a call center &/or customer service environment, preferably in a medical setting/organization. * Proficient knowledge of medical terminology.

Showing results 41-60

Medical Call Centre Representative information

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How much do medical call centre representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for medical call centre representative in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What are popular job titles related to Medical Call Centre Representative jobs?

For Medical Call Centre Representative jobs, the most frequently searched job titles are:

Medical Call Center Representative

Grass Valley, CA

$23.20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Come join the Call Center Team! Be the First Voice of Compassion - Connecting Patients to Care, the Chapa-De Way in Grass Valley.

Pay: $23.20-$25.00

Benefit Highlights:

  • Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
  • 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)
  • Retirement Plan with 6% match

Your Responsibilities:

  • Field inbound calls from patients with professionalism and compassion
  • Schedule appointments and coordinate with healthcare providers
  • Provide accurate information on services, procedures, and general health inquiries
  • Escalate urgent matters to appropriate medical staff promptly and efficient

Qualifications:

  • High school diploma or GED.
  • 1-year hands on experience answering high volume phone calls
  • Proficiency using a computer, preferably health record systems.
  • Strong customer service approach to problem solving situations.
  • Basic knowledge of medical terminology.

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).