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Medical Call Center Jobs in Oregon (NOW HIRING)

Call Center Representative

Tigard, OR

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer ...

Automotive Call Center Agent

Grants Pass, OR · On-site

$14.50 - $19.25/hr

Automotive Call Center Agent - Join Our Dynamic Team! As an Automotive Call Center Agent, you'll be the first point of contact for customers eager to explore our incredible vehicle offerings. Your ...

Call Center Representative

Hillsboro, OR · On-site

$17.50 - $21.75/hr

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance * 401(k) ... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more ...

Call Center Representative

Hillsboro, OR · On-site

$17.50 - $21.75/hr

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance * 401(k) ... call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more ...

Automotive Call Center Agent

Grants Pass, OR · On-site

$14.50 - $19.25/hr

Automotive Call Center Agent - Join Our Dynamic Team! As an Automotive Call Center Agent, you'll be the first point of contact for customers eager to explore our incredible vehicle offerings. Your ...

Automotive Call Center Agent

Grants Pass, OR · On-site

$14.50 - $19.25/hr

Automotive Call Center Agent - Join Our Dynamic Team! As an Automotive Call Center Agent, you'll be the first point of contact for customers eager to explore our incredible vehicle offerings. Your ...

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Showing results 21-40

Medical Call Center information

See Oregon salary details

$10

$16

$18

How much do medical call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical call center in Oregon is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.98 per hour, depending on experience, location, and employer.

What is a medical call center?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are the key skills and qualifications needed to thrive as a medical call center representative?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What do medical call centers do?

Medical call centers handle patient inquiries, appointment scheduling, and provide information about healthcare services. Staff in these centers often use electronic health records and communication tools to assist patients efficiently and accurately.

What are the most commonly searched types of Medical Call Center jobs in Oregon?

The most popular types of Medical Call Center jobs in Oregon are:

What are popular job titles related to Medical Call Center jobs in Oregon?

For Medical Call Center jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Medical Call Center jobs?

Cities in Oregon with the most Medical Call Center job openings:

Infographic showing various Medical Call Center job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,619 per year, or $16.2 per hour.

Call Center Representative

Pldi

Tigard, OR

$17 - $21.25/hr

Full-time

Re-posted 17 days ago


Job description

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills.