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Medical Call Center Jobs in Oregon (NOW HIRING)

Gateway Communications

Be Seen First

Call Center Representative

Gresham, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... Medical, Vision Employment Type Help neighbors in need locally, nationally and around the world ...

Gateway Communications

Be Seen First

Call Center Representative

Portland, OR · On-site

$18 - $20/hr

WE DO NOT WORK FROM HOME. Call Center Representative (Fundraising for Charities) $18 - $20 ... Medical, Vision Employment Type Help neighbors in need locally, nationally and around the world ...

TEKsystems

Call Center Supervisor

Beaverton, OR · On-site

$30/hr

We are hiring for a Call Center Supervisor in the Portland, OR area! Location : Portland, OR 97229 ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Call Center Supervisor

Beaverton, OR

$30/hr

We are hiring for a Call Center Supervisor in the Portland, OR area! Location : Portland, OR 97229 ... Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre ...

Pldi

Call Center Representative

Tigard, OR · On-site

$17 - $21.25/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

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All JobsMedical Call Center JobsMedical Call Center Jobs in Oregon

Medical Call Center information

See Oregon salary details

$10

$16

$18

How much do medical call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for medical call center in Oregon is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.98 per hour, depending on experience, location, and employer.

What is a medical call center?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are the key skills and qualifications needed to thrive as a medical call center representative?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What do medical call centers do?

Medical call centers handle patient inquiries, appointment scheduling, and provide information about healthcare services. Staff in these centers often use electronic health records and communication tools to assist patients efficiently and accurately.

What are the most commonly searched types of Medical Call Center jobs in Oregon?

The most popular types of Medical Call Center jobs in Oregon are:

What are popular job titles related to Medical Call Center jobs in Oregon?

For Medical Call Center jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Medical Call Center jobs in Oregon look for?

The top searched job categories for Medical Call Center jobs in Oregon are:

What cities in Oregon are hiring for Medical Call Center jobs?

Cities in Oregon with the most Medical Call Center job openings:

Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,619 per year, or $16.2 per hour.

Call center

Global Channel Management, Inc.

Wilsonville, OR • On-site

$14/hr

Contractor

Re-posted 21 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Answer the Customers call in a friendly and professional manner
Establish and maintain good customer relations with both internal and external customers .
Diffuse difficult customer situations
Excellent oral & written communication skills
Ability to multitask effectively
Ability to work independently in a fast pace situation
PC and Systems knowledge (MS Office Suite including strong excel skills)
Must be able to handle multiple customer situations and temperaments while performing repetitive tasks
Experience:
1 year taking calls in a call center environment .
Education:
Minimum: High School Diploma or Equivalent.

Additional Information

$14/hr

3 MONTHS

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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