Patient Billing/Collections Specialist (In-Person) – Roswell, GA
A multi-location specialty medical practice is seeking a high-performing Patient Billing & Collections Specialist for our Roswell, GA office. This is a fully in-person role (no remote or hybrid options).
The ideal candidate is detail-oriented, results-driven, and confident communicating with patients regarding balances and financial responsibility. This role requires someone who can actively drive collections, not just make calls.
Key Responsibilities:
- Perform patient billing follow-up and collections on outstanding balances
- Contact patients regarding balances and establish payment arrangements
- Maintain and track payment plans with consistent follow-up
- Work claim denials and coordinate with insurance as needed
- Accurately document all account activity and communication
- Collaborate with billing and front office teams to resolve account issues
Qualifications:
- 2+ years of medical billing and collections experience required
- Strong understanding of insurance, EOBs, and patient responsibility
- Proven ability to meet daily and weekly collection goals
- Excellent communication and negotiation skills
- Experience in infusion and/or wound care is a plus
- Must live within a reasonable commuting distance to Roswell, GA
Company Description
Our goal is to provide early intervention that can minimize the need for hospitalization and create a safe and more efficient way to handle acute illness and provide treatment for more routine medical problems. Additional specialty services include an Office Infusion Center and Wound Management.