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Medical Billing Customer Service Jobs (NOW HIRING)

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Medical Billing Spec

Detroit, MI · On-site

$28.21/hr

... professional services. Position will implement processes effecting reimbursement and develop ... Three years' experience in medical billings with a focus on third-party (commercial insurance ...

Priority OnDemand

Medical Billing Clerk

Utica, NY · On-site

$17.11 - $25.14/hr

The Medical Billing Clerk is responsible for the appropriate billing and coding of assigned ... Maintain a high level of professionalism and customer service when dealing with patients, patient ...

Priority OnDemand

Medical Billing Clerk

Indianapolis, IN · On-site

$16.75 - $20.75/hr

The Medical Billing Clerk is responsible for the appropriate billing and coding of assigned ... Maintain a high level of professionalism and customer service when dealing with patients, patient ...

Hire Solutions

Medical Billing Specialist

Manhattan, NY · On-site

$20 - $26/hr

Medical Billing Specialist Position Overview: We are seeking a detail-oriented Medical Biller to ... Submit claims for services through billing software and clearinghouses * Apply PPS billing rules ...

Abbott

Medical Billing Specialist

Greenwood, FL · On-site

$16.50 - $21.25/hr

Medical Billing Specialist Location: Lake Mary, FL Duration: 6 Month's 100% Onsite Medical Billing ... Performs other duties/projects as assigned by management including customer service support ...

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Medical Billing Customer Service information

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How much do medical billing customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for medical billing customer service in the United States is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Medical Billing Customer Service vs Medical Coding?

AspectMedical Billing Customer ServiceMedical Coding
Required CredentialsHigh school diploma, certification in medical billing (optional)Certification in medical coding (e.g., CPC)
Work EnvironmentOffice-based, interacting with patients and insurance companiesOffice-based, analyzing medical records and assigning codes
Employer & Industry UsageHospitals, clinics, billing companiesHospitals, clinics, insurance companies
Common Search & ComparisonCustomer support, billing inquiriesMedical coding, health information management

Medical Billing Customer Service focuses on assisting patients and insurance companies with billing questions and payment issues, while Medical Coding involves translating medical records into standardized codes for billing and documentation. Both roles are essential in healthcare revenue cycle management but differ in responsibilities and skill sets.

Can you work from home for medical billing customer service?

Medical billing customer service jobs are often available for remote work, allowing employees to handle billing inquiries, claims, and follow-ups from home using computer systems and billing software. Employers may require relevant certifications, good communication skills, and a reliable internet connection for remote positions.

Is it hard to get hired as a medical billing customer service?

Getting hired as a medical billing customer service representative typically requires basic knowledge of medical billing processes, strong communication skills, and attention to detail. Employers often look for relevant certifications or experience, but entry-level positions are available for those willing to learn and demonstrate reliability.

What cities are hiring for Medical Billing Customer Service jobs?

Cities with the most Medical Billing Customer Service job openings:

What states have the most Medical Billing Customer Service jobs?

States with the most job openings for Medical Billing Customer Service jobs include:

Medical Billing Customer Service jobs near you
Infographic showing various Medical Billing Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,254 per year, or $19.4 per hour.

Medical Billing Specialist

NuScript Systems, Inc.

Dallas, TX • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 23 days ago

Job description

Role Description

This is a full-time on-site role for a Medical Billing Specialist. As a Medical Billing Specialist, you will play a crucial role in ensuring the financial health of our customers. We seek individuals with a strong work ethic, excellent problem-solving skills, and a genuine passion for medical billing. Your responsibilities will include managing insurance communications, reconciling insurance EOBs and payments, maintaining patient confidentiality, managing denials, utilizing ICD-10 codes, verifying insurance information, and working with commercial and government insurance providers. Due to the nature of the healthcare industry, a high degree of professionalism and attention to detail is essential.

Responsibilities

  • Function as a subject matter expert in support of other billing team members.
  • Demonstrate a good understanding of payer benefits requirements, claims status, submissions of claims, insurance follow-up, payment posting, and reconciliation procedures.
  • Approve or deny requested adjustments and refunds within role thresholds.
  • Manage and resolve denied, adjusted, or underpaid procedures on insurance accounts to reduce Accounts Receivable.
  • Prepare and submit electronic and paper claims to insurance companies.
  • Collaborate with multiple clinics and providers to rectify demographic errors.
  • Communicate effectively with insurance companies, adjusters, and third-party payers via phone, email, and other channels.
  • Analyze insurance EOBs to ensure correct payment for all procedures.
  • Identify trends and issues with various payers and propose solutions for resolution.
  • Process and post insurance payments promptly.
  • Submit insurance claims to payers in a timely manner, adhering to compliance regulations.
  • Ensure compliance with relevant state and federal agencies.
  • Ensure quality and productivity standards are met or exceeded.
  • Perform other related duties as assigned.

Skills

  • A minimum of 3 years’ experience as a medical biller, collector, or a similar role.
  • Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned.
  • Adaptability to change and ability to prioritize tasks effectively in a fast-paced environment.
  • Proficiency with office management tools, particularly Microsoft Office software.
  • Exceptional organizational and time-management skills.
  • Outstanding written and oral communication abilities.
  • Detail-oriented and problem-solving mindset.
  • Ability to translate and analyze data into reports.
  • Excellent interpersonal and supervisory skills.
  • Ability to act with discretion, tact, and professionalism in all situations.
  • Ability to maintain records and produce reports.
  • Extreme attention to detail.

Preferred Qualifications

  • Knowledge and proficiency with the billing system of "Tebra or Kareo" is a big plus.
  • Certified Professional Biller (CPB) or Certified Medical Reimbursement Specialist (CMRS) certification is a plus.

Company Description

NuScript Systems, Inc. is a healthcare support services company located in the Dallas-Fort Worth Metroplex. We specialize in providing healthcare revenue cycle management solutions and clinical documentation services to physician practices, healthcare systems, and clinicians across the nation. We prioritize customer satisfaction and tailor our solutions to meet the evolving needs of the medical profession.