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Medical Appointment Scheduling Call Center Jobs

LA Health Solutions

Call Center Representative

Metairie, LA · On-site

$14.50 - $18/hr

DESCRIPTION Monarch Medical Management is seeking a dependable and compassionate Call Center ... Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW) * Complete necessary ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... scheduling appointments, and resolving concerns with professionalism and empathy. You will ... Associate's degree * Experience specifically in healthcare services or medical call centers.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... scheduling appointments, and resolving concerns with professionalism and empathy. You will ... Associate's degree * Experience specifically in healthcare services or medical call centers.

Luxury Bath Technologies

Call Center Manager

Renton, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM ... Manage appointment scheduling, confirmations, cancellations, and rescheduling * Coordinate ...

Luxury Bath Technologies

Call Center Manager

Seattle, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM ... Manage appointment scheduling, confirmations, cancellations, and rescheduling * Coordinate ...

Luxury Bath Technologies

Call Center Manager

Tukwila, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM ... Manage appointment scheduling, confirmations, cancellations, and rescheduling * Coordinate ...

Luxury Bath Technologies

Call Center Manager

Renton, WA · On-site

$30 - $40/hr

Call Center Manager $30-$40 per hour | Full-Time | Tukwila, WA | Monday-Friday, 8:30 AM-5:00 PM ... Manage appointment scheduling, confirmations, cancellations, and rescheduling * Coordinate ...

Legacy Staffing

Call Center Associate

Shafter, CA · On-site

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ... Experience handling patient calls, scheduling appointments, and addressing inquiries * Medical ...

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Medical Appointment Scheduling Call Center information

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How much do medical appointment scheduling call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for medical appointment scheduling call center in the United States is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

How do I become a medical appointment scheduling call center representative?

To become a medical appointment scheduling call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Experience with customer service, familiarity with scheduling software, and the ability to handle sensitive information are often preferred. Training is usually provided on the job to familiarize new employees with specific systems and procedures.

What does a medical appointment scheduling call center do?

A medical appointment scheduling call center handles phone calls to book, reschedule, or cancel patient appointments with healthcare providers. Staff in these centers often use scheduling software and require good communication skills to coordinate appointments efficiently and accurately.

What are popular job titles related to Medical Appointment Scheduling Call Center jobs?

For Medical Appointment Scheduling Call Center jobs, the most frequently searched job titles are:

Infographic showing various Medical Appointment Scheduling Call Center job openings in the United States as of September 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $36,932 per year, or $17.8 per hour.

Medical Reception Call Center 2

Trenton, NJ • On-site

Allied Digestive Health, LLC
Outpatient Health Care • 501 - 1,000 employees
Learn more about Allied Digestive Health, LLCexternal

$16.50 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Allied Digestive Health rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We are excited to announce that we are looking for a Full Time,Medical Reception Call Center 2at Hamilton Gastroenterology Group in Hamilton, NJ.
About the Role:
The Medical Reception Call Center 2 role is pivotal in ensuring seamless communication between patients and healthcare providers within a busy medical environment. This position focuses on managing inbound and outbound calls with professionalism, accuracy, and empathy to facilitate appointment scheduling, patient inquiries, and information dissemination. The role requires handling sensitive patient information in compliance with healthcare regulations, maintaining confidentiality at all times. The successful candidate will contribute to enhancing patient satisfaction by providing timely and clear communication, resolving issues, and coordinating with medical staff as needed. Ultimately, this role supports the operational efficiency of the healthcare facility by acting as the first point of contact and a reliable liaison between patients and medical teams.
Responsibilities:

  • Answer and manage a high volume of incoming calls from patients seeking appointments, information, or assistance.
  • Schedule, reschedule, and confirm patient appointments accurately using electronic health record (EHR) systems.
  • Provide clear and courteous communication regarding office policies, procedures, and patient instructions.
  • Maintain patient confidentiality and comply with HIPAA and other relevant healthcare regulations.
  • Coordinate with medical staff to relay messages, update patient records, and ensure smooth patient flow.
  • Handle patient inquiries and concerns with empathy, escalating complex issues to supervisors or clinical staff as appropriate.
  • Document call details and patient interactions thoroughly and accurately in the system.
Skills:
In this role, strong communication skills are essential for effectively interacting with patients and healthcare providers, ensuring clarity and professionalism in every call. Organizational skills are used daily to manage appointment schedules, patient records, and follow-up tasks efficiently. Technical proficiency with EHR systems and call center software enables accurate data entry and retrieval, which supports smooth operational workflows. Empathy and problem-solving skills help in addressing patient concerns sensitively and escalating issues appropriately. Additionally, knowledge of healthcare regulations ensures that all patient interactions comply with privacy and security standards, maintaining trust and legal compliance.
Minimum Qualifications:
  • High school diploma or equivalent.
  • Experience in a medical reception or call center environment.
  • Familiarity with electronic health record (EHR) systems and appointment scheduling software.
  • Strong communication skills, both verbal and written.
  • Basic knowledge of healthcare terminology and patient privacy regulations (HIPAA).
Preferred Qualifications:
  • Experience working in a healthcare call center or medical office setting.
  • Proficiency with multiple EHR platforms and call center technology.
  • Bilingual abilities, especially in Spanish or other commonly spoken languages in the U.S.
  • Certification in medical office administration or customer service.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.
Monday-Friday-8:30am-5:00pm

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