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Medical Answering Service Jobs in Rochester, NY (NOW HIRING)

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Medical Receptionist

Pittsford, NY · On-site

$16 - $16.50/hr

Will effectively provide safe, high quality patient care and excellent customer service. He/she is ... Duties and Responsibilities: · Answering phones, scheduling patient appointments. · Verification ...

Be Seen First

Medical Receptionist

Pittsford, NY · On-site

$16 - $16.50/hr

Will effectively provide safe, high quality patient care and excellent customer service. He/she is ... Duties and Responsibilities: · Answering phones, scheduling patient appointments. · Verification ...

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Medical Answering Service information

See Rochester, NY salary details

$13

$16

$18

How much do medical answering service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for medical answering service in Rochester, NY is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $16.59 per hour, depending on experience, location, and employer.

What is a medical answering service?

A Medical Answering Service job involves handling phone calls for healthcare providers, such as doctors, clinics, and hospitals. Responsibilities include scheduling appointments, taking messages, directing urgent calls, and providing general information while ensuring patient confidentiality. Agents must follow HIPAA guidelines and maintain professionalism when assisting patients. This role requires strong communication skills, attention to detail, and the ability to handle high-call volumes efficiently. It is essential for maintaining smooth communication between patients and healthcare providers.

What are the primary responsibilities of someone working in a medical answering service role?

Medical answering service representatives are responsible for answering incoming calls from patients and healthcare providers, accurately documenting messages, and relaying urgent information to the appropriate medical staff. You may also schedule appointments, respond to routine inquiries, and handle call triage following specific protocols established by the healthcare practice. The role often involves working in a fast-paced, team-oriented call center environment or remotely, depending on the employer. Attention to detail and the ability to maintain patient confidentiality are key, as your work directly impacts communication and care continuity between patients and providers.

What are the key skills and qualifications needed to thrive in the medical answering service position, and why are they important?

Excelling as a Medical Answering Service representative requires strong customer service skills, clear verbal communication, and knowledge of medical terminology, often supported by a high school diploma and industry experience. Familiarity with multi-line phone systems, electronic medical records (EMR) software, and secure messaging platforms is frequently necessary. Outstanding organization, empathy, and ability to remain calm under pressure are vital soft skills in this position. These skills and qualities ensure that sensitive patient information is handled accurately and compassionately, maintaining professionalism and trust for both patients and medical providers.

What are popular job titles related to Medical Answering Service jobs in Rochester, NY?

For Medical Answering Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Medical Answering Service jobs in Rochester, NY look for?

The top searched job categories for Medical Answering Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Medical Answering Service jobs?

Cities near Rochester, NY with the most Medical Answering Service job openings:

Infographic showing various Medical Answering Service job openings in Rochester, NY as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,649 per year, or $16.2 per hour.

Service Technician - Food Equipment

AppleOne

Henrietta, NY

$27/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago


Job description

Job Summary
We are seeking a Service Technician - Food Equipment for a full-time, direct hire opportunity in Henrietta, NY. This role supports the maintenance, repair, installation, and removal of beverage and food service equipment, including slush machines, coffee brewers, popcorn machines, and related customer-site equipment.
This is a strong opportunity for a mechanically inclined technician who enjoys troubleshooting, working independently, and providing excellent customer service. The position offers stable full-time employment, competitive hourly pay, hands-on training with specialized equipment, and the chance to work with a supportive team and established customer base. Candidates who take pride in reliable service, professional communication, and practical problem-solving will be well positioned for success.
Key Responsibilities
- Perform scheduled preventative maintenance to improve equipment reliability and reduce customer downtime.
- Diagnose and repair mechanical, electrical, and basic plumbing issues on beverage and food service equipment.
- Install, relocate, and remove equipment at customer locations based on service needs.
- Communicate professionally with customers while resolving equipment issues and answering service-related questions.
- Document service work accurately, including parts used, time on-site, and completed repairs.
- Follow company safety procedures and work collaboratively with team members to support efficient service operations.
Compensation and Benefits
- Pay: $24.00 to $27.00 per hour.
- Job Type: Full-time, direct hire.
- Location: Henrietta, NY.
- Training provided on specialized equipment.
- Stable full-time employment with an established customer base.
- Supportive team environment.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1141

Company Description

This company offers growth and a great group of people to work with.


AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964