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Medical Admin Assistant Jobs in Roxbury, MA (NOW HIRING)

Beth Israel Lahey Health

Practice Assistant II

Wayland, MA · On-site

$21 - $28.26/hr

Certificate 1 Medical Admin Assistant Cert preferred. * 1-3 years related work experience required. * Experience with computer systems required, including web based applications and some Microsoft ...

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Medical Admin Assistant information

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$13

$23

$32

How much do medical admin assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for medical admin assistant in Roxbury, MA is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $25.29 per hour, depending on experience, location, and employer.

What is a medical admin assistant?

Medical admin assistants, also known as medical administrative assistants or medical office assistants, are professionals who support healthcare facilities by handling administrative tasks. Their responsibilities typically include scheduling appointments, maintaining patient records, processing insurance forms, and managing front desk operations. They play a vital role in ensuring that medical offices run smoothly, allowing healthcare providers to focus on patient care. Medical admin assistants often interact with patients, healthcare staff, and insurance companies, requiring strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as a medical admin assistant?

To thrive as a Medical Admin Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, often supplemented by medical administrative training. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance billing platforms is typically required. Excellent communication, multitasking, and customer service skills help you interact effectively with patients and healthcare staff. These abilities ensure smooth office operations, accurate record-keeping, and a positive patient experience.

What are some common challenges medical admin assistants face when managing patient records and appointments?

Medical Admin Assistants often encounter challenges such as handling a high volume of patient data, ensuring accuracy in scheduling, and maintaining strict confidentiality in accordance with HIPAA regulations. Balancing multiple tasks—like answering phones, coordinating with healthcare providers, and updating electronic health records—requires strong organizational skills and attention to detail. Adapting to new medical software and staying updated on privacy protocols are also regular aspects of the role, but these challenges help develop valuable skills in a fast-paced healthcare environment.

What is the difference between Medical Admin Assistant vs Medical Receptionist?

AspectMedical Admin AssistantMedical Receptionist
CredentialsHigh school diploma; certification preferredHigh school diploma; certification less common
Work EnvironmentClinics, hospitals, healthcare officesFront desk, patient check-in areas
Job ResponsibilitiesScheduling, billing, record managementGreeting patients, answering calls, appointment scheduling

While both roles support healthcare operations, Medical Admin Assistants handle administrative tasks like billing and record management, whereas Medical Receptionists focus on patient interaction and front desk duties. Both positions are essential in healthcare settings and often overlap, but their primary responsibilities differ.

Can a medical admin assistant work from home?

Medical admin assistants can sometimes work from home, especially in roles that involve scheduling, data entry, and communication via phone or email. However, many positions require on-site presence for tasks like document management, patient interactions, or using specific medical software. The availability of remote work depends on the employer and the specific responsibilities of the role.

What job categories do people searching Medical Admin Assistant jobs in Roxbury, MA look for?

The top searched job categories for Medical Admin Assistant jobs in Roxbury, MA are:

What cities near Roxbury, MA are hiring for Medical Admin Assistant jobs?

Cities near Roxbury, MA with the most Medical Admin Assistant job openings:

Medical Admin Assistant jobs near you
Infographic showing various Medical Admin Assistant job openings in Roxbury, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,251 per year, or $23.2 per hour.

ADMIN ASST-RECEPTIONIST

UPHAMS CORNER HEALTH CENTER

Roxbury, MA • On-site

$19 - $26/hr

Full-time

Re-posted 14 days ago

Job description

Pay Range: The expected base pay for the position is $19 -$26 per hour and may be increased based on other factors, such as experience, language, certifications, etc.

DUTIES:  

  • Schedule, monitor, and prepare paperwork for all internal and external medical appointments.
  • Schedule referrals and upload medical notes
  • Front desk coverage: Including but not limited to answering the central phone console, monitoring the front doorbell using the remote intercom, greeting visitors/participants, and directing deliveries.
  • Follow up on consultant reports.
  • File, scan, sort mail and send faxes.
  • Cover transportation dispatch desk using the portable radio, as needed.
  • Assist transportation drivers, as needed, by calling participants, sorting prescriptions for participant delivery and collecting medical records, materials, supplies, and/or paperwork for distribution.
  • Attend meetings as scheduled or as requested by immediate supervisor
  • Provide translation services, as requested by Clinical/Medical staff..
  • Prepare and maintain procedures, instruction manuals and checklists pertaining to areas of individual assignment in collaboration with the Unit Manager and/or Site Manager.
  • Maintain and understand external instruction manuals and other information pertaining to areas of individual assignment.
  • Provide support to Adult Day Health Center Medical Director and IDT members.
  • Perform other duties as required by the position or as assigned by supervisor. This job description is not designed to cover or contain a comprehensive listing of all the activities, duties and / or responsibilities that are required of this position. Duties and responsibilities are subject to change due to business needs at any time with or without previous notice.

QUALIFICATIONS:

  • High School Diploma or GED required. Associates degree or some college training preferred.
  • Interest in and sensitivity to population aged 55 and older required.
  • One (1) year experience with office administration; ideally in a health care setting.
  • Strong customer service, communication and organizational skills
  • Previous experience working with healthcare computer applications
  • Knowledge of Microsoft Suite( Excel, PowerPoint and Microsoft) 
  • Have Knowledge about PCO and EPIC
  • Bi-lingual in English and Spanish, Portuguese, Cape Verdean Creole, Vietnamese, Cantonese, Mandarin, French or Haitian Creole is highly desirable.

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