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Media Support Technician Jobs (NOW HIRING)

dmg::media

Media Operations Technician

New York, NY · On-site

$70 - $75K/day

About the Role This is an exciting opportunity for a technically minded Media Operations Technician ... Support production teams with technical setup, testing, and troubleshooting before and during ...

dmg::media

Media Operations Technician

New York, NY · On-site

$70 - $75K/day

About the Role This is an exciting opportunity for a technically minded Media Operations Technician ... Support production teams with technical setup, testing, and troubleshooting before and during ...

A3 Staffing Solutions

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Desktop Support Technician - Onsite Support

Carlsbad, CA · On-site

$22 - $25/hr

Transporting, setting up, and installing media equipment and audiovisual support tools, including ... technicians with large IMAC's. * * Documents, maintains, upgrades or replaces hardware and software ...

New

Edge Media Group LLC

Audio Technician

Baltimore, MD · On-site

$18 - $40/hr

... media support. Our team is passionate about using visual storytelling techniques & media ... As an Audio Technician at Edge Media DC, you will play a critical role in delivering high-quality ...

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Media Support Technician information

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How much do media support technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for media support technician in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.44 per hour, depending on experience, location, and employer.

What is a media support technician?

Media Support Technicians are professionals who set up, operate, maintain, and troubleshoot audio-visual equipment and multimedia systems used in various settings, such as schools, businesses, and event venues. They support presentations, broadcasts, live events, and digital communications by ensuring all technical aspects run smoothly. Their responsibilities often include installing projectors, sound systems, video conferencing tools, and providing technical assistance to users. Media Support Technicians play a key role in facilitating effective communication and presentations by managing technology behind the scenes.

What skills and qualifications are needed to be a media support technician?

To thrive as a Media Support Technician, you need a solid understanding of audio-visual equipment, troubleshooting skills, and a background in media technology, often supported by a relevant associate degree or technical certification. Familiarity with media editing software, AV control systems, and ticketing platforms is typically required. Strong customer service, communication, and problem-solving abilities help you efficiently support users and collaborate with team members. These skills are vital to ensure smooth operation of media services, minimize downtime, and deliver high-quality support in fast-paced environments.

What challenges do media support technicians face when supporting live events, and how can they be managed?

Media Support Technicians often encounter challenges such as technical glitches with audio/visual equipment, last-minute changes to event requirements, and tight setup or breakdown timelines. To manage these, technicians should develop strong troubleshooting skills, maintain a thorough checklist for equipment, and communicate proactively with event organizers and AV teams. Being adaptable and staying calm under pressure are essential for ensuring smooth event execution and minimizing disruptions.

What is the difference between Media Support Technician vs Broadcast Technician?

AspectMedia Support TechnicianBroadcast Technician
CredentialsTypically requires technical certifications, associate degrees in media or ITOften requires broadcast engineering certifications, associate or bachelor’s degrees in electronics or communications
Work EnvironmentMedia production studios, corporate AV setups, live event venuesTV/radio stations, broadcast facilities, live event venues
Employer & IndustryMedia companies, corporate communications, AV service providersBroadcast networks, radio/TV stations, media outlets
Common Search & ComparisonYesYes

The Media Support Technician and Broadcast Technician roles share similarities in technical skills, certifications, and work environments. However, Media Support Technicians focus more on media production, corporate AV, and live events, while Broadcast Technicians specialize in broadcast transmission, station operations, and media distribution. Both roles are essential in media industries but serve different specific functions.

Is being a media support technician a good career?

A media support technician is responsible for maintaining and troubleshooting audiovisual and media equipment, often working in educational, corporate, or entertainment settings. The role offers opportunities for technical skill development, certifications in equipment or software, and can lead to advancement in IT or AV management careers. Job stability and growth depend on industry demand and individual skill levels.
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What job categories do people searching Media Support Technician jobs look for?

The top searched job categories for Media Support Technician jobs are:

Media Support Technician jobs near you
Infographic showing various Media Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,570 per year, or $23.4 per hour.

ACADEMY GENERAL - IT/AV Media Technician

Andrews University

Berrien Springs, MI • On-site

Full-time

Re-posted 11 days ago

Job description

ACADEMY GENERAL - IT/AV Media Technician
Job Classification
Hourly Half-time (20-29)
Position summary
The IT/AV Media Technician supports the mission of Andrews Academy and Ruth Murdoch Elementary School education by providing reliable technology services, audiovisual/media support, and digital communication management. This role ensures that faculty, staff, and students have the technical resources and assistance needed to foster effective teaching, learning, and school operations. This is a full-time (40 hrs. per week) position shared between RMES (16 hours) and AA (24 hours).
Qualifications summary
  • Strong knowledge of IT systems, troubleshooting, and network management.
  • Proficiency in audiovisual equipment, livestreaming platforms, and video editing software.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work independently and collaboratively in a school setting.
  • Commitment to the values and mission of RMES and Andrews Academy.

Must be a Seventh-day Adventist in good and regular standing. Duties and responsibilities
  • IT Support & Systems Management (at RMES and AA)
    • Maintain and troubleshoot school hardware, software, and network systems.
    • Provide timely technical support for faculty, staff, and students.
    • Manage user accounts, email systems, and security protocols.
    • Oversee technology inventory and recommend upgrades as needed.
  • Media Production & Communication (at AA)
    • Provide audiovisual setup and technical support for school events, worship services, assemblies, and meetings.
    • Manage livestreaming, video recording, editing, and digital archiving.
    • Create and distribute digital content (graphics, announcements, newsletters, etc.) to support school communication.
    • Maintain and update the school website and social media platforms.
  • Collaboration & Training (at AA and RMES)
    • Train faculty and staff in the use of educational technology and media tools.
    • Collaborate with administrators and teachers to integrate technology into instruction.
    • Support students in developing media and technology skills where applicable.

Supervisory responsibilities
At AA supervise and mentor a team of approximately 3-4 high school students, providing guidance and project oversight in media and IT-related activities.
Qualifications
  • Associate or Bachelor's degree in Information Technology, Media Production, or related field preferred.
  • Strong knowledge of IT systems, troubleshooting, and network management.
  • Proficiency in audiovisual equipment, livestreaming platforms, and video editing software.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work independently and collaboratively in a school setting.

Must be a Seventh-day Adventist in good and regular standing. Technical competencies
Main Technical Competencies for IT/AV Media Technician 1. Hardware Maintenance and Support
  • Diagnoses, repairs, and maintains desktop computers, laptops, Chromebooks, printers, scanners, and peripheral devices.
  • Performs preventive maintenance and equipment lifecycle management.
  • Installs and configures computer hardware and accessories.
2. Software Installation and Troubleshooting
  • Installs, configures, updates, and supports operating systems and educational software.
  • Troubleshoots software malfunctions and user-related issues.
  • Maintains software licensing compliance.
3. Cybersecurity and Data Protection
  • Implements and maintains antivirus, firewall, and security protocols.
  • Ensures compliance with privacy and data protection standards.
  • Monitors systems for malware, vulnerabilities, and unauthorized access.
4. Technical Support and Customer Service
  • Provides responsive technical assistance to students, faculty, and staff.
  • Communicates technical information clearly and effectively.
  • Delivers user training and technology orientation when needed.
5. Systems Documentation and Asset Management
  • Maintains accurate records of repairs, maintenance, inventories, warranties, and technology assets.
  • Documents procedures and technical solutions for future reference.

Interpersonal interactions
Must be comfortable interacting with faculty and staff and with students.
Physical demands
While performing the duties of this job, the employee is regularly required to walk, sit, bend, stretch, and talk or hear. The employee must occasionally lift and/or move up to 50-75 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work environment
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Potential hazards include chemical fumes, activity due to lifting, carrying, etc. The noise level in the work environment is usually moderate.

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