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Media Support Technician Jobs (NOW HIRING)

Gettysburg College

AV Support Technician

Gettysburg, PA · On-site

$22.25 - $30.50/hr

The AV Support Technician position is responsible for: * Installing and supporting AV equipment in ... Instructing faculty, staff, and other users on the operation of media equipment in classrooms and ...

Town of Duxbury

IT Support Technician

Duxbury, MA · On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract ... Is familiar with social media and website technology and has required Microsoft 365 certifications ...

Town of Duxbury

IT Support Technician

Duxbury, MA · On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract ... Is familiar with social media and website technology and has required Microsoft 365 certifications ...

ManTech

Network Support Technician

Bremerton, WA · On-site

$65K - $107K/yr

MANTECH seeks a motivated, career and customer-oriented Network Support Technician to join our team ... Experience in administration of switches, servers, distros, and media converters * Familiarity with ...

AEG

Event Support Technician

Washington, DC · On-site

$65/hr

... media properties, with marquee assets including the NHL's Washington Capitals, NBA's Washington ... The Event Support Technician will work to support and address technology equipment and tasks ...

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Media Support Technician information

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How much do media support technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for media support technician in the United States is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.44 per hour, depending on experience, location, and employer.

What is a media support technician?

Media Support Technicians are professionals who set up, operate, maintain, and troubleshoot audio-visual equipment and multimedia systems used in various settings, such as schools, businesses, and event venues. They support presentations, broadcasts, live events, and digital communications by ensuring all technical aspects run smoothly. Their responsibilities often include installing projectors, sound systems, video conferencing tools, and providing technical assistance to users. Media Support Technicians play a key role in facilitating effective communication and presentations by managing technology behind the scenes.

What skills and qualifications are needed to be a media support technician?

To thrive as a Media Support Technician, you need a solid understanding of audio-visual equipment, troubleshooting skills, and a background in media technology, often supported by a relevant associate degree or technical certification. Familiarity with media editing software, AV control systems, and ticketing platforms is typically required. Strong customer service, communication, and problem-solving abilities help you efficiently support users and collaborate with team members. These skills are vital to ensure smooth operation of media services, minimize downtime, and deliver high-quality support in fast-paced environments.

What challenges do media support technicians face when supporting live events, and how can they be managed?

Media Support Technicians often encounter challenges such as technical glitches with audio/visual equipment, last-minute changes to event requirements, and tight setup or breakdown timelines. To manage these, technicians should develop strong troubleshooting skills, maintain a thorough checklist for equipment, and communicate proactively with event organizers and AV teams. Being adaptable and staying calm under pressure are essential for ensuring smooth event execution and minimizing disruptions.

What is the difference between Media Support Technician vs Broadcast Technician?

AspectMedia Support TechnicianBroadcast Technician
CredentialsTypically requires technical certifications, associate degrees in media or ITOften requires broadcast engineering certifications, associate or bachelor’s degrees in electronics or communications
Work EnvironmentMedia production studios, corporate AV setups, live event venuesTV/radio stations, broadcast facilities, live event venues
Employer & IndustryMedia companies, corporate communications, AV service providersBroadcast networks, radio/TV stations, media outlets
Common Search & ComparisonYesYes

The Media Support Technician and Broadcast Technician roles share similarities in technical skills, certifications, and work environments. However, Media Support Technicians focus more on media production, corporate AV, and live events, while Broadcast Technicians specialize in broadcast transmission, station operations, and media distribution. Both roles are essential in media industries but serve different specific functions.

Is being a media support technician a good career?

A media support technician is responsible for maintaining and troubleshooting audiovisual and media equipment, often working in educational, corporate, or entertainment settings. The role offers opportunities for technical skill development, certifications in equipment or software, and can lead to advancement in IT or AV management careers. Job stability and growth depend on industry demand and individual skill levels.
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What job categories do people searching Media Support Technician jobs look for?

The top searched job categories for Media Support Technician jobs are:

Media Support Technician jobs near you
Infographic showing various Media Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,570 per year, or $23.4 per hour.

Live Support Technician

Advanced Systems Group LLC

Los Gatos, CA • On-site

Temporary

Re-posted 17 days ago

Job description

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.
We are looking for:
Advanced Systems Group LLC. is seeking an experienced Live Support Technician (LST). The LST is a technically proficient and detail-oriented team member responsible for supporting the live monitoring and observability facility in Los Gatos, CA. This role plays a critical part in ensuring the reliability, readiness, and performance of the technical systems within the facility, set up to monitor and support simultaneous live events. The LST works closely with internal engineering teams and external partners to maintain seamless operations in a fast-paced live environment.
This position is part of our Flex Workforce. As a Flex team member, you'll work on a project-to-project basis, supporting a variety of leading media and technology clients. Flex roles are ongoing and dynamic-work may vary in cadence, length, and scope depending on client needs. This setup offers flexibility, exposure to top-tier companies, and the chance to grow your skills across multiple exciting assignments.
Estimated schedule: 3-6 Days Per Month on average, will scale up to more shifts around programming schedules. (Specific schedules will vary by project and client engagement.)
Responsibilities
Live Facility Support
  • Provide hands-on technical support for live broadcasts operating out of the Live Command Center (LCC).
  • Operate, monitor, and troubleshoot internal systems including intercoms, encoders/decoders, monitors, room controls and associated infrastructure.
  • Serve as a first-line responder to technical issues during live events, escalating as necessary to engineering teams.
  • Perform routine weekly inspections and preventative maintenance to ensure optimal system performance and minimize disruptions.
  • Support the setup, execution, and breakdown of live shows, including simultaneous broadcasts with unique technical requirements.

Documentation & Workflow Management
  • Create, maintain, and update Standard Operating Procedures (SOPs), technical drawings, and system documentation for LCC broadcast systems.
  • Ensure all documentation is accurate, current, and easily accessible to operational and engineering teams.
  • Prepare and verify required configurations in advance of live events, including intercom setups, monitor routing, and signal paths.
  • Assist in documenting issues, resolutions, and system changes to support continuous improvement.

Coordination & Communication
  • Work closely with LCC Ops Leads, and other operations partners to coordinate daily signal paths, routing, and system readiness.
  • Act as a liaison between operations, engineering, and production teams to ensure clear communication and alignment.
  • Provide concise and professional communication during live operations, including high-pressure situations.
  • Participate in shift handoffs and ensure continuity by clearly documenting system status and outstanding issues.

Required Qualifications & Experience
  • 3+ years of experience in broadcast operations, live production support, or a broadcast engineering environment.
  • Strong working knowledge of live broadcast signal flow and technical infrastructure.
  • Hands-on experience with intercom systems, encoders/decoders, monitoring systems, and related broadcast equipment.
  • Proven ability to troubleshoot technical issues quickly and effectively in live environments.
  • Strong documentation skills with experience creating SOPs and technical diagrams.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Willingness to work flexible hours, including nights, weekends, and holidays as required by live show schedules.

Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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