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Proudly voted #1 in the Chippewa Valley and serving the the area since 1904, Mason Companies, Inc. is seeking an Assistant Retail Store Manager at our Mason Outlet Store in historic Chippewa Falls.  As an Assistant Store Manager, you'll be part of a team that takes pride in quality, service and community.  Our Mason Outlet Store is the largest of it's kind in Chippewa falls and offers the largest selection of Birkenstocks in the area.  Enjoy a generous 40% employee discount and company issued in store credit upon hire.  If you love helping customers, working with top-quality products, and being part of a an organization with a rich history, strong reputation, and family values, we'd love to meet you.

POSITION PURPOSE: 

To assist the Retail Store Manager with managing the store in accordance with the company’s mission and philosophy.

ESSENTIAL POSITION FUNCTIONS:

1. Assist in monitoring the staff throughout the day.
2. Perform opening and closing duties.
3. Assist in staff scheduling.
4. Follow up on store maintenance on a regular basis.
5. Monitor staff performance.
6. Assist in providing inventory and cash controls.
7. Provide excellent customer service, answering questions and resolving customer complaints.
8. Assist in inspecting inventory shipments.
9. Assist in creating new inventory products.
10. Assist in verifying purchase orders.
11. Assist in developing / implementing merchandise plans for assigned areas and displays.
12. Assist in training new staff in the aspects of selling, product knowledge, and customer service.

SECONDARY POSITION FUNCTIONS: 

1. Provide input for employee evaluations.
2. Provide input for store sales and promotions.
3. Assist in social media management.
4. Provide input for employee disciplinary actions. 
5. Provide input for new products and services (travel to markets).
6. Assist in daily store records, sales goals, and store deposits.
7. Assist in discontinuing styles and annual inventory.

The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed. 

SUPERVISORY RESPONSIBILITIES:

• This position supervises assigned staff.

KNOWLEDGE, SKILLS, and ABILITIES: 

1. Self-motivated and directed; able to take initiative.
2. Strong customer service orientation.
3. Strong interpersonal, written and oral communication skills.
4. Strong organizational skills with the proven ability to multi-task and meet deadlines.
5. Strong attention to detail.
6. Ability to critically think.
7. Proficiency with Microsoft Office Suite.

 EDUCATION and/or EXPERIENCE:

1. High School diploma or equivalent required. Associate degree in marketing, business or a related field preferred. 
2. 1-3 years of progressively responsible experience in retail, or a closely related field, required.
3. 1 year of supervisory experience preferred

PHYSICAL REQUIREMENTS:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position requires continuous standing and frequent walking as well as occasional twisting, stooping, bending at the waist, and squatting. The employee is regularly required to talk, see, and hear.  Ability to perform repetitive tasks which require the continuous use of one or both hands.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to frequently push, pull and lift 35-40 lbs., and occasionally push, pull, and lift, up to 50 pounds.

Travel is required.

WORK ENVIRONMENT:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Tasks do not expose employee to physically unpleasant or hazardous condition

TRAINING/ORIENTATION:

A training development plan will be created and customized to the individual.