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Mdu Account Manager Jobs in Nebraska (NOW HIRING)

... SMB) accounts within your assigned market to achieve personal revenue quotas. * Help identify and negotiate opportunities with property managers, developers, and HOA boards for MDU and bulk ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

... MDU) Splicing Update splice documentation Use SmartSheets Set up of aerial and underground splice ... management tray installation, hanging cases and securing in vault Understand basic knowledge of ...

Mdu Account Manager information

What is an MDU account manager?

An MDU (Multiple Dwelling Unit) Account Manager is a professional responsible for managing relationships and sales with property owners, managers, and developers of apartment complexes, condominiums, and other multi-tenant buildings. They work primarily in industries like telecommunications, real estate, and property management to ensure that residents have access to services such as internet, cable, and other utilities. Their duties include negotiating contracts, coordinating service installations, and providing ongoing support to property partners. MDU Account Managers play a key role in expanding market reach and maintaining customer satisfaction within multi-unit properties.

What are the key skills and qualifications needed to thrive as an MDU account manager?

To thrive as an MDU Account Manager, you need expertise in sales, account management, and knowledge of telecommunications or property management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, property management software, and sales tracking tools is typically required. Strong negotiation, relationship-building, and communication skills help you manage client expectations and resolve issues effectively. These skills ensure successful client retention, revenue growth, and the ability to navigate complex partnerships within the MDU environment.

What are some common challenges faced by an MDU account manager, and how can they be addressed?

MDU Account Managers often navigate challenges such as balancing the needs of multiple property stakeholders, handling complex contract negotiations, and maintaining strong relationships across various properties. Success in this role requires excellent communication skills, proactive problem-solving, and the ability to stay organized while managing multiple accounts. Building trust with property managers and delivering tailored solutions for each community can help overcome these challenges and lead to increased client satisfaction and retention.

What is the difference between Mdu Account Manager vs Customer Service Representative?

AspectMdu Account ManagerCustomer Service Representative
CredentialsRelevant sales, account management certifications often preferredCustomer service or communication certifications beneficial
Work EnvironmentOffice-based, client-facing, managing accountsCall centers, retail, or office settings assisting customers
Employer & IndustryUtilities, telecommunications, energy sectorsRetail, service industries, telecommunications
Search & Comparison IntentUnderstanding account management roles in utilitiesCustomer support roles and responsibilities

The Mdu Account Manager focuses on managing client accounts, building relationships, and ensuring service satisfaction within utility or energy sectors. In contrast, a Customer Service Representative primarily handles customer inquiries, resolves issues, and provides support. While both roles require strong communication skills, the Account Manager typically has more responsibilities related to account growth and retention, often working in a more specialized, client-focused environment.

What are popular job titles related to Mdu Account Manager jobs in Nebraska?

For Mdu Account Manager jobs in Nebraska, the most frequently searched job titles are:

What cities in Nebraska are hiring for Mdu Account Manager jobs?

Cities in Nebraska with the most Mdu Account Manager job openings:

Market Field Sales Manager

FiberFirst

Omaha, NE

$5.2K - $8.5K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Key responsibilities

  • Directly target, prospect, and close SMB accounts within the assigned market to achieve personal revenue quotas.

  • Lead, mentor, and manage a team of 2-4 Direct Sales Representatives, providing field coaching and training to meet sales targets.

  • Identify and negotiate opportunities with property managers, developers, and HOA boards for MDU and bulk residential fiber agreements.


Job description

Job Summary:

The Market Field Sales Manager will serve as a key revenue driver and team leader in their local market. In this hybrid player-coach role, they will lead by example by directly acquiring Small and Medium Business (SMB) accounts, while managing and coaching a team of 2–4 Direct Sales Representatives (Door-to-Door).

Beyond direct sales and team supervision, this role will help drive market expansion by identifying and onboarding local sales affiliate partners and helping secure MDU (Multi-Dwelling Unit) and HOA bulk service agreements. They will be responsible for creating a high-performance sales culture through daily field support, structured training, and strong local execution.

Top performers earn a potential $5,220 -$8,550+ per month in commissions (based on sales goals), with the opportunity to grow your career as our company continues to expand across multiple states.

Location:

  • This role will be based on site at one of our offices in the following markets: Southlake, TX; Georgetown, TX; or Omaha, NE. 1 opening available in each market.

Employment Classification:

  • Exempt: Regular, Full-time

Supervisory Responsibilities:

  • Supervise a team as assigned.

Duties / Responsibilities:

  • Direct Sales & Business Development
    • Directly target, prospect, and close Small and Medium Business (SMB) accounts within your assigned market to achieve personal revenue quotas.
    • Help identify and negotiate opportunities with property managers, developers, and HOA boards for MDU and bulk residential fiber agreements.
    • Prospect, recruit, and onboard local sales affiliates, community partners, and referral networks to expand FiberFirst's local selling footprint.
  • Team Leadership & Field Coaching
    • Lead, mentor, and manage a team of 2–4 Direct Sales Representatives (Door-to-Door), fostering a high-energy, performance-driven sales culture.
    • Conduct regular field training, ride-alongs, objection-handling workshops, and product refreshers to ensure direct reports reach their sales targets.
    • Assist with company-sponsored community and pop-up events and serve as the local point of contact to coordinate field activities with third-party door-to-door sales teams deployed in the market.
    • Monitor daily/weekly team metrics, conduct regular 1-on-1 performance reviews, and provide real-time field coaching to address gaps.
  • Operations & Compliance
    • Ensure accurate contract execution, pipeline tracking in CRM, and timely commission reporting for both personal and team transactions.
    • Serve as the eyes and ears on the ground, gathering competitive intelligence, customer feedback, and local market trends to share with leadership.
    • Ensure all personal and team sales practices strictly align with company ethics, local solicitation laws, and corporate policies.
  • Perform other duties as assigned.

Education and / or Experience:

  • High school diploma or equivalent.
  • 3+ years of successful sales experience in telecom, fiber, technology, or direct sales environments.
  • Proven track record of consistently meeting or exceeding personal sales quotas.
  • Demonstrated experience or strong potential in supervising, mentoring, or training sales reps.
  • Strong knowledge of B2B sales cycles (SMB) and consultative selling techniques.
  • Proficiency using CRM software (e.g., HubSpot), digital POS platforms, and mobile sales tools (e.g. Sales Rabbit).
  • Preferred:
    • Existing business and community networks within the local market.
    • Prior experience negotiating MDU/HOA right-of-entry or bulk service agreements.
    • Bachelor's degree in Business Administration, Marketing, Management, or related field.

Required Skills / Abilities:

  • Exceptional verbal, written, negotiation, and presentation skills.
  • Ability to work full-time, including occasional evenings or weekends based on team outreach and community events.
  • Preferred Bilingual fluency (English/Spanish).

Physical Requirements:

Definitions:

Continuously: 6-8 hours in an 8-hour day or 60 times per hour

Frequently: 3-6 hours in an 8-hour day or up to 12-60 times per hour

Occasionally: up to 3 hours in an 8-hour day or 1-12 times per hour

Never: No physical requirement

In a typical work day, the employee will be required to:

  • Sit: Frequently
  • Stand: Frequently
  • Walk: Frequently
  • Keyboarding: Frequently
  • Fine manipulation: Frequently
  • Lift: Will require capability to lift up to 10 pounds.
  • Carry: Will require capability to carry up to 10 pounds.
  • Travel: Ability to travel approximately up to 85% of the time.
  • Work Environment: This role requires office work and time in the field supporting field sales team. The work environment is fast-paced, and the employee may be exposed to varying temperatures and weather conditions.

What's in it for you:

We truly value our employees and put their well-being first! Here we provide the following:

  • Medical and Dental Plan
  • Vision Plan
  • PTO
  • 401(K) with company match
  • Collegial environment of talented professionals
  • Growing and well-funded company

About Us: FiberFirst, a leading fiber internet service provider, is driving the digital revolution with hyper-local connectivity solutions. Headquartered in Texas, it has rapidly expanded its 100% fiber optic networks to multiple states, bringing next-generation multi-gigabit internet connections. Beyond delivering unparalleled speed and reliability to homes and businesses, they are committed to actively supporting the communities they serve. FiberFirst's locally based support teams prioritize community engagement by actively participating in local events, partnering with community organizations, and fostering meaningful relationships with residents and businesses alike.

FiberFirst is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. FiberFirst does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Federal Applicant Notices: Applicants may review the federal notices regarding FMLA, the Employee Polygraph Protection Act, and Know Your Rights by clicking links below:

Federal Applicant Info - English

Federal Applicant Info - Spanish