Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
Lehi, UT · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
Lehi, UT · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
New York, NY · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
New York, NY · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
Dallas, TX · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
Customer Support Engineer
Dallas, TX · On-site
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...
As a Customer Support Engineer, you'll help developers and businesses solve complex technical challenges involving databases, applications, infrastructure, and production environments. You'll work ...
As a Customer Support Engineer, you'll help developers and businesses solve complex technical challenges involving databases, applications, infrastructure, and production environments. You'll work ...
WI · On-site
Customer Support Engineer (Consultant) As part of this team, you will be guiding the customers to success. Our hyperspectral system hardware and software is used by companies all around the world.
Customer Support Engineer
Windsor, CT · On-site
$70K - $80K/yr
Customer Support Engineer Full Time Windsor, CT, US Salary Range: $70,000.00 To $80,000.00 Annually COMPANY INTRODUCTION TLD is the largest global manufacturer of Ground Support Equipment in the ...
Customer Support Engineer
Windsor, CT · On-site
$70K - $80K/yr
Customer Support Engineer Full Time Windsor, CT, US Salary Range: $70,000.00 To $80,000.00 Annually COMPANY INTRODUCTION TLD is the largest global manufacturer of Ground Support Equipment in the ...
Customer Support Engineer
Windsor, CT · On-site
$70K - $80K/yr
The Product Support Engineer serves as the primary technical liaison between customers, sales and service organizations, manufacturing, quality, and engineering teams. This role is responsible for ...
Quick apply
Customer Support Engineer
Windsor, CT · On-site
$70K - $80K/yr
The Product Support Engineer serves as the primary technical liaison between customers, sales and service organizations, manufacturing, quality, and engineering teams. This role is responsible for ...
Customer Support Engineer
Schaumburg, IL · On-site
The Customer Support Engineer promotes sales of Misumi products through various support channels and provides technical design support to customers, ensuring compliance with quality standards and ...
Customer Support Engineer
Schaumburg, IL · On-site
The Customer Support Engineer promotes sales of Misumi products through various support channels and provides technical design support to customers, ensuring compliance with quality standards and ...
Customer Support Engineer
Malta, NY · On-site
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
Malta, NY · On-site
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
Tiffin, OH · On-site
$75K - $92K/yr
... Customer Support Engineer Responsibilities: * Works with customers to troubleshoot machine problems, recommend possible solutions, identify potential repair parts, and discuss service support if ...
Customer Support Engineer
Tiffin, OH · On-site
$75K - $92K/yr
... Customer Support Engineer Responsibilities: * Works with customers to troubleshoot machine problems, recommend possible solutions, identify potential repair parts, and discuss service support if ...
Customer Support Engineer
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$33.75 - $57.36/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$25.15 - $42.75/hr
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
Boise, ID · On-site
Provides assistance to Installation Engineers and less experienced CSEs in resolving problems. A CSE providing service support for customer Micron Technology, Inc. in Boise, ID. The CSE is ...
Customer Support Engineer
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Customer Support Engineer
$29.19 - $49.62/hr
... The Customer Support Engineer (CSE) is primarily responsible for customer service activities that are associated with updating, troubleshooting, diagnosing, and repairing highly complex capital ...
Mcad Customer Support Engineer information
See salary details
$18.27 - $23.21
0% of jobs
$23.21 - $28.15
2% of jobs
$28.15 - $33.09
6% of jobs
$33.09 - $38.02
13% of jobs
$39.46 is the 25th percentile. Wages below this are outliers.
$38.02 - $42.96
13% of jobs
The median wage is $47.90 / hr.
$42.96 - $47.90
16% of jobs
$47.90 - $52.84
18% of jobs
$55.52 is the 75th percentile. Wages above this are outliers.
$52.84 - $57.78
13% of jobs
$57.78 - $62.72
12% of jobs
$62.72 - $67.66
4% of jobs
$67.66 - $72.60
3% of jobs
$18
$48
$72
How much do mcad customer support engineer jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for mcad customer support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.
What are popular job titles related to Mcad Customer Support Engineer jobs?
For Mcad Customer Support Engineer jobs, the most frequently searched job titles are:
Customer Support Engineer
San Francisco, CA • On-site
VAST Data
• Software Development • 201 - 500 employees201 - 500 employees
Full-time
Re-posted 20 hours ago
Key responsibilities
Respond to customer issues by troubleshooting and resolving technical problems or escalating to engineering when necessary.
Perform and support field services such as installations, upgrades, break-fix, and expansions for customers.
Build and maintain trusted customer relationships through technical support, communication, and continuous improvement efforts.
Job description
Description
VAST Data is looking for a Customer Support Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Summary
As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST "Flight Crew" for our customers, working with a small team of other Support Engineers and Success Managers to handle all post-sales activity for the customer.
The main responsibilities include responding to customer issues (reactive and proactive), evaluating the problem, using hands-on-keyboard skills to solve for the issue, and escalating to engineering with as much detail as possible when you can't. You will also be involved in developing and testing and solutions in strategically and tactically significant applications and use cases, including file protocols, machine learning, object storage, and high-performance computing at customer sites and in the lab. You will work directly with customers, and various business functions: consulting pre-sales teams on technical sales activities, supporting Professional Services with onsite field activities and our engineering teams to solve technical problems.
The Role
Requirements
VAST Data is looking for a Customer Support Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Summary
As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST "Flight Crew" for our customers, working with a small team of other Support Engineers and Success Managers to handle all post-sales activity for the customer.
The main responsibilities include responding to customer issues (reactive and proactive), evaluating the problem, using hands-on-keyboard skills to solve for the issue, and escalating to engineering with as much detail as possible when you can't. You will also be involved in developing and testing and solutions in strategically and tactically significant applications and use cases, including file protocols, machine learning, object storage, and high-performance computing at customer sites and in the lab. You will work directly with customers, and various business functions: consulting pre-sales teams on technical sales activities, supporting Professional Services with onsite field activities and our engineering teams to solve technical problems.
The Role
- Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
- Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the issues while being highly communicative
- Complete daily technical operations as needed for the customers, working technical issues to full resolution and closure.
- Perform and support field services for customers: installations, upgrades, break-fix and expansions as needed
- Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
- Advocate for the priorities of your assigned accounts and continuously track and follow up on bugs, feature requests and escalations.
- Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
- Support and guide VAST data account teams on account technical status and activities.
- Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction
Requirements
- Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions.
- Ability to manage own time and case load with rapidly changing priorities
- Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world.
- Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
- Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting
- Scripting and programming - bash scripting is required; must be familiar with one or more other programming language
- Significant experience required in the areas of file systems and scale-out NAS Implementation
- An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing.
- Excellent business written and verbal communication and presentation skills.
- An advantage to candidates that have hands-on lab and hardware management experience.
- An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up.
- MS or B.Sc. in CS, CE, EE or related fields.
- Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
- Rotational weekend shift once every 8-12 weeks and occasional holiday coverage.
About VAST Data
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
New York, NY, US