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Massmutual Center Jobs (NOW HIRING)

Familiarity with the City of Springfield and local attractions * Assist with maintaining safe environment throughout MassMutual Center at all times * Inform Fans of seat locations and provide ...

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How much do massmutual center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for massmutual center in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Event Coordinator at MassMutual Center, and why are they important?

To thrive as an Event Coordinator at MassMutual Center, you need strong organizational abilities, attention to detail, and experience in event planning, typically supported by a degree in hospitality or a related field. Familiarity with event management software, ticketing systems, and audiovisual technology is often required. Excellent communication, problem-solving skills, and the ability to work under pressure help you manage client needs and coordinate with vendors and staff. These skills are crucial for ensuring seamless event execution and delivering a positive experience for attendees and stakeholders.

What are the typical responsibilities and challenges for event staff working at the MassMutual Center?

Event staff at the MassMutual Center are responsible for a variety of tasks, including assisting guests with seating, ensuring safety protocols are followed, providing directions, and supporting the setup and breakdown of events. A common challenge in this role is managing large crowds efficiently, especially during high-profile events, while maintaining excellent customer service. Staff members often work closely with security, operations, and concessions teams, requiring strong communication and teamwork skills. Flexibility with shifts, including evenings and weekends, is typical due to the event-driven nature of the venue.

What is the MassMutual Center?

The MassMutual Center is a multi-purpose arena and convention center located in downtown Springfield, Massachusetts. It hosts a variety of events, including concerts, sporting events, conventions, trade shows, and family entertainment. The facility features an arena with seating for over 8,000 people and flexible meeting spaces for events of various sizes. It serves as a hub for community gatherings, business functions, and entertainment in the region.

What is the difference between Massmutual Center vs Financial Advisor?

AspectMassmutual CenterFinancial Advisor
CredentialsVaries; often includes FINRA licenses, CFP certificationTypically requires FINRA licenses, CFP or similar certifications
Work EnvironmentCorporate office, client meetings, financial planningClient-facing, office or remote, personalized financial advice
Employer & IndustryMassMutual, insurance and financial services industryFinancial firms, banks, independent practices

Massmutual Center roles often involve supporting financial advisors or working within the insurance industry, requiring similar credentials and work environments. Financial Advisors directly provide financial planning and investment advice to clients, making the two roles interconnected but distinct in responsibilities.

More about Massmutual Center jobs
What cities are hiring for Massmutual Center jobs? Cities with the most Massmutual Center job openings:
What states have the most Massmutual Center jobs? States with the most job openings for Massmutual Center jobs include:
Director, Security Operations Center

Director, Security Operations Center

Massachusetts Mutual Life Insurance Company (MassMutual)

Springfield, MA • On-site, Remote

$156K - $204K/yr

Full-time

Posted 6 hours ago


MassMutual rating

8.1

Company rating: 8.1 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

132nd of 260 rated insurance


Job description

JOB DESCRIPTION
Director, US Security Operations Center
Enterprise Cyber Security
Full Time, REMOTE
The Opportunity
The Director of US Security Operations Center (SOC) team operates within MassMutual's Cyber Fusion Center, the organization responsible for enterprise-wide threat detection, monitoring, and response. As the Director of the SOC, you will lead a mission-critical cybersecurity organization responsible for 24x7x365 threat detection, monitoring, and incident response across MassMutual's global environment. You will shape the strategic direction of the SOC, drive operational excellence, and ensure our teams, technology, and processes work seamlessly to protect MassMutual's data, systems, employees, and customers. Your work directly influences MassMutual's ability to prevent, detect, and respond to cyber threats in real time, ensuring the resiliency and security of the enterprise.
The Team
You will lead a globally distributed SOC organization operating in a follow-the-sun model with teams across the US, India, and Romania. The SOC is composed of analysts, detection engineers, threat intelligence partners, and automation specialists who collaborate closely with Security Platforms, Security Intelligence, Incident Response, and Engineering teams.
Team members share MassMutual competencies of accountability, agility, continuous learning, communication excellence, leadership traits, resilience, and self-awareness. Together, the team is motivated by solving complex cybersecurity problems and advancing a modern, high-performing SOC.
The Impact
In this role, you will:
Execute SOC Operational Strategy
  • Oversee all US SOC operations, ensuring alignment with MassMutual's cybersecurity strategy and regulatory requirements.
  • Review SOC metrics, staffing needs, and budget requirements with security leadership.

Drive Threat Detection & Incident Response Excellence
  • Lead the response to cybersecurity events and critical incidents, ensuring appropriate analysis, prioritization, escalation, and communications.
  • Ensure structured and consistent incident handling processes across all SOC tiers.

Strengthen Enterprise Communication & Decision Support
  • Act as the escalation and communication liaison with senior leadership and other critical stakeholders.
  • Ensure timely, risk-aware decisions and clear communication of incident impacts and recommended actions.

Advance Detection Engineering & Automation Capabilities
  • Partner with Detection Engineering and Security Platforms to optimize SIEM/SOAR alerting logic, tuning, and playbook development.
  • Expand automation to improve analyst efficiency and response consistency.

Develop & Inspire a High-Performing US Team
  • Guide analyst growth through training, mentorship, certifications, and hands-on exercises.
  • Foster a culture rooted in MassMutual values of inclusion, innovation, and continuous improvement.

The Minimum Qualifications
  • Bachelor's Degree or equivalent professional experience
  • 8+ years of progressive experience in cybersecurity, including SOC leadership, threat detection, and incident response.
  • 2+ years of experience leading large, US distributed technical teams in high-pressure operational environments.
  • Flexibility to support off hours and weekends on call

Preferred Qualifications
  • Experience running or modernizing enterprise-scale SOC operations within financial services.
  • Expertise with SIEM, SOAR, EDR, cloud-native security tools, and emerging GenAI-enabled SOC capabilities.
  • Deep technical understanding of cyber threats, attacker TTPs, malware analysis, and security detection technologies.
  • Experience collaborating with audit, compliance, risk management, and external regulatory partners.
  • Demonstrated success developing cybersecurity playbooks, workflows, and readiness exercises.
  • Strong executive-level communication and reporting skills.

What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset

#LI-RK1
#LI-Remote
Salary Range:
$156,000-$204,700
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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