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Massmutual Center Jobs (NOW HIRING)

AEG

Retail Associate

Springfield, MA · On-site

$15/hr

This Game Night position will provide individuals with the chance to gain relevant sports and retail/merchandise experience working at the MassMutual Center for all Springfield Thunderbirds home ...

AEG

Game Night Ice Crew

Springfield, MA · On-site

Must have reliable transportation to and from the MassMutual Center for games * Must commit to volunteering for the full season * Must be willing to work hard, be on time and present yourself ...

MassMutual

Information Security Analyst

Springfield, MA · Remote

$137K - $180K/yr

... Center (SOC) analyst you'll have an opportunity to be part of a growing team of highly technical Cybersecurity analysts who are passionate about protecting MassMutual's assets and customers by ...

AEG

Usher | Part-Time| Santander Arena

Reading, PA · On-site

$11 - $11.50/hr

Familiarity with the City of Springfield and local attractions * Assist with maintaining safe environment throughout MassMutual Center at all times * Inform Fans of seat locations and provide ...

MassMutual

Reinsurance Contract Analyst

Boston, MA

$92K - $121K/yr

The Team Reinsurance Development is a small center of excellence responsible for managing MassMutual's reinsurance relationships across the company. The team includes reinsurance actuaries and ...

MassMutual

AI Platform Delivery Director

Boston, MA · On-site

$148K - $194K/yr

The Team This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud ...

MassMutual

AI Platform Delivery Director

Manhattan, NY

$148K - $194K/yr

The Team This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud ...

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How much do massmutual center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for massmutual center in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is the MassMutual Center?

The MassMutual Center is a multi-purpose arena and convention center located in downtown Springfield, Massachusetts. It hosts a variety of events, including concerts, sporting events, conventions, trade shows, and family entertainment. The facility features an arena with seating for over 8,000 people and flexible meeting spaces for events of various sizes. It serves as a hub for community gatherings, business functions, and entertainment in the region.

What are the typical responsibilities and challenges for event staff working at the MassMutual Center?

Event staff at the MassMutual Center are responsible for a variety of tasks, including assisting guests with seating, ensuring safety protocols are followed, providing directions, and supporting the setup and breakdown of events. A common challenge in this role is managing large crowds efficiently, especially during high-profile events, while maintaining excellent customer service. Staff members often work closely with security, operations, and concessions teams, requiring strong communication and teamwork skills. Flexibility with shifts, including evenings and weekends, is typical due to the event-driven nature of the venue.

What are the key skills and qualifications needed to thrive as an event coordinator at MassMutual Center, and why are they important?

To thrive as an Event Coordinator at MassMutual Center, you need strong organizational abilities, attention to detail, and experience in event planning, typically supported by a degree in hospitality or a related field. Familiarity with event management software, ticketing systems, and audiovisual technology is often required. Excellent communication, problem-solving skills, and the ability to work under pressure help you manage client needs and coordinate with vendors and staff. These skills are crucial for ensuring seamless event execution and delivering a positive experience for attendees and stakeholders.

What is the difference between Massmutual Center vs Financial Advisor?

AspectMassmutual CenterFinancial Advisor
CredentialsVaries; often includes FINRA licenses, CFP certificationTypically requires FINRA licenses, CFP or similar certifications
Work EnvironmentCorporate office, client meetings, financial planningClient-facing, office or remote, personalized financial advice
Employer & IndustryMassMutual, insurance and financial services industryFinancial firms, banks, independent practices

Massmutual Center roles often involve supporting financial advisors or working within the insurance industry, requiring similar credentials and work environments. Financial Advisors directly provide financial planning and investment advice to clients, making the two roles interconnected but distinct in responsibilities.

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Massmutual Center jobs near you
Infographic showing various Massmutual Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

Retail Associate

AEG

Springfield, MA • On-site

$15/hr

Full-time

Posted 25 days ago

Job description

Summary
The Springfield Thunderbirds are seeking a dedicated, enthusiastic, and friendly Retail Associate for all game nights during the 2026-27 American Hockey League season. This Game Night position will provide individuals with the chance to gain relevant sports and retail/merchandise experience working at the MassMutual Center for all Springfield Thunderbirds home games. To excel in this role, a qualified candidate must have high attention to detail, a strong work ethic, be outgoing, and willing to talk to people. This position reports to the Senior Manager of Brand Development & Merchandise and Retail Merchandise Assistant.
Essential Functions
  • Responsible for answering customer questions and providing assistance to customers at point of sale (POS) system.
  • Be familiar with store merchandise to speak knowledgeably to customers, be willing to learn about special items we carry such as jerseys differences and sizing along with vendor recognition.
  • Assist with store merchandising, product display, inventory levels, and store cleanliness.
  • Always maintain a professional attitude and appearance. Following all expectations of work schedule and policies.
  • Perform all duties as assigned, and being proactive in asking for assistance. Being able to be self-sufficient and reliable when asked to complete a task.

Qualifications & Requirements
  • Must be at least 18 years of age.
  • Point of Sale Terminal (POS) system experience preferred.
  • Ability to address and resolve customer issues.
  • Strong communication skills and willingness to learn and push selling points of product.
  • Ability to maintain focus and work ethic while working in a fast paced, crowded, and often changing team environment.

Work Environment:
  • The environment will consist of being around loud stadium noises and crowds.
  • Candidates must be able to perform physical tasks such as lifting and moving boxes up to 30 pounds.
  • Candidate must be able to stand and walk for lengthy periods of time.

Work Authorization/ Security Clearance Requirements
  • Have own transportation or a means to get to and from MassMutual Center. (We are on a bus route)

Affirmative Action/ EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Evaluation: No formal evaluations but general feedback will be provided when needed or requested.
Compensation: This position will pay $15.00 an hour.
Schedule: September 18, 2026 through April 29, 2027.
Hours: Hours will be based on the 37-game home schedule, with approximately 12 hours per week, including nights and weekends, with more or fewer hours as needed per week.
For Big E, hours will range from 12-18 hours per week for three weeks (Sep 18-Oct 4) , with varying times each day and night. Shifts will be approximately 6 hours each.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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