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Mass Merch Jobs (NOW HIRING)

Sales Intern

New York, NY

$16.50 - $22.25/hr

This role will support accounts including Barnes & Noble, Books-a-Million, Target, and mass merch, indie bookstores, gift stores, wholesalers, and schools & libraries.  Must be currently enrolled ...

Updates Buy sheets and sends to production/merch teams * Sends order recaps and identifies any ... Company Overview We produce private label brands for large mass market retailers across the globe ...

Updates Buy sheets and sends to production/merch teams * Sends order recaps and identifies any ... Company Overview We produce private label brands for large mass market retailers across the globe ...

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Mass Merch information

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How much do mass merch jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for mass merch in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What is a mass merch?

Mass merchandisers are large retail stores that sell a wide variety of products, often at low prices and in high volumes. Examples include big-box retailers like Walmart, Target, and Costco. These stores typically focus on providing customers with convenience and value by offering a broad selection of goods, ranging from groceries to electronics, all under one roof. Mass merchandisers use high sales volume and efficient supply chains to keep prices low and attract a broad customer base.

What skills and qualifications are needed to thrive as a mass merch?

To thrive as a Mass Merchandiser, you need strong organizational skills, attention to detail, and a basic understanding of retail operations, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, planogram software, and handheld scanners is typically required. Excellent communication, adaptability, and teamwork help you coordinate with store staff and respond to changing merchandising needs. These abilities ensure products are displayed effectively, inventory is managed efficiently, and sales targets are achieved in a dynamic retail environment.

What are common challenges faced by mass merch professionals, and how can they be addressed?

Mass Merchandising professionals often face challenges such as managing large inventories, ensuring consistent product availability, and adapting quickly to changing consumer trends. Effective communication with suppliers and coordination with in-store teams are essential to overcome these obstacles. Leveraging data analytics and inventory management systems can help streamline operations and optimize product placement, ultimately improving sales performance and customer satisfaction.

What is the difference between Mass Merch vs Cashier?

AspectMass MerchCashier
Required CredentialsHigh school diploma or equivalent; some roles may require retail or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentLarge retail stores, warehouse-style settings, high customer volumeCheckout counters, retail stores, fast-paced environment
Employer & Industry UsageRetail chains, department stores, wholesale clubsSupermarkets, retail stores, convenience stores
Common Search & ComparisonMass Merch vs Cashier

Mass Merch roles focus on managing large-scale retail operations, inventory, and customer flow, often requiring broader responsibilities. Cashiers primarily handle checkout transactions and customer service at the point of sale. While both roles are integral to retail, Mass Merch positions typically involve more operational duties, whereas Cashiers focus on transaction processing.

What job categories do people searching Mass Merch jobs look for?

The top searched job categories for Mass Merch jobs are:

Infographic showing various Mass Merch job openings in the United States as of August 2026, with employment types broken down into 68% Full Time, 31% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $47,054 per year, or $22.6 per hour.

Sales & Support Representative

Ingram Content Group

Minneapolis, MN • On-site

$20.06 - $24.64/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Ingram Content Group rating

7.6

Company rating: 7.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

120th of 365 rated logistics


Job description

Company Description
Job Description
Ingram Content Group (ICG) is seeking a Sales & Support Representative to join the Consortium Book Sales & Distribution team in our Minneapolis office. This individual provides a high level of sales support to the Consortium National Accounts Sales and cross-brand Special Sales and International Sales teams, accounts and award-winning independent publishers. This is a great opportunity for someone passionate about books and interested in sales to join a collaborative and dynamic team.
Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
  • High School Diploma or GED
  • 2 years of sales and/or customer service experience
  • 1 year experience working with MS Excel, including using formulas, v-lookups and pivot tables

OR
  • Bachelor's Degree
  • 1 year experience working with MS Excel, including using formulas, vlookups and pivot tables

Preferred Qualifications:
  • Knowledge of Microsoft Office suite of products including Excel, Outlook and PowerPoint
  • Knowledge of organization, operating procedures and policies of the company
  • Knowledge of metadata
  • Time management, prioritization and organization skills
  • Attention to detail critical
  • Ability to analyze challenges and collaborate on or create solutions

Key Responsibilities:
  • Supports national account reps for sales calls by creating title lists, preparing materials for sales presentations and tracking drops ins.
  • Supports Ingram Wholesale, Barnes & Noble, Amazon.com, and AWBC account managers.
  • Supports cross-brand Gift & Special Sales, Mass Merch and International sales teams, coordinating with publishers and account managers.
  • Supports digital merchandising planning with title list preparation and organization.
  • Liaises with client services teams to ensure sell-in materials are available for sales calls.
  • Provides administrative support to VP, Sales including sales reporting on a routine basis.

Hiring Salary Range: $20.06 - $24.64. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Qualifications
Additional Information
Perks/Benefits:
  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code & Flexible Schedules (per team)

Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
  • EOE-Race/Gender/Veterans/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish

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