ZipRecruiter

Log In

1

Marriott Operations Jobs in Burr Ridge, IL (NOW HIRING)

Marriott

Guest Service Representative

Chicago, IL

$14 - $17/hr

... and hours of operation, and local areas of interest. Follow up on any outstanding requests or ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Front Desk Agent

Lombard, IL · On-site

$16 - $16.50/hr

Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Agent

Naperville, IL · On-site

$16 - $16.50/hr

Additional Information Job Number 26094780 Job Category Rooms & Guest Services Operations Location ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Agent

Naperville, IL · On-site

$14.25 - $18/hr

Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott Chicago O'Hare

Line Cook

Chicago, IL · On-site

$22/hr

The Chicago Marriott O'Hare is looking for a Line Cook to join our hotel team! Must have high ... of the operations. Responsibilities: * Follow and ensure compliance with food safety & food ...

New

Marriott Chicago O'Hare

PM Line Cook

Chicago, IL · On-site

$20 - $22/hr

The Chicago Marriott O'Hare is looking for a PM Line Cook to join our hotel team! Must have high ... of the operations. Responsibilities: * Follow and ensure compliance with food safety & food ...

Marriott

Honor Bar Attendant

Chicago, IL

$13 - $16.75/hr

Communicate any issues regarding the honor bar operation with hotel management. Follow all company ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Agent

Lombard, IL

$14 - $17.50/hr

Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott Chicago O'Hare

Banquet Cook

Chicago, IL · On-site

$22/hr

The Chicago Marriott O'Hare is looking for a full-time Banquet Cook to join our awesome hotel team ... of the operations. Responsibilities: * Follow and ensure compliance with food safety & food ...

New

Marriott

Sales Manager 2

Chicago, IL · On-site

Executes and supports the operational aspects of business booked (e.g., generating proposal ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Door Attendant

Chicago, IL · On-site

Inform guests of property amenities, services, and hours of operation, and local areas of interest ... None MIRJ At Marriott International, we are dedicated to being an equal opportunity employer ...

Marriott

Door Attendant

Chicago, IL · On-site

Inform guests of property amenities, services, and hours of operation, and local areas of interest ... None MIRJ At Marriott International, we are dedicated to being an equal opportunity employer ...

Atira Hotels

Hotel Task Force Manager

Chicago, IL · On-site

$70K - $75K/yr

The ideal candidate will have a strong background in Marriott hotel operations and be able to step into leadership roles quickly, stabilize hotel operations, mentor teams, and deliver exceptional ...

Chicago Marriott Naperville

Front Office Manager

Darien, IL · On-site

$65K - $85K/yr

Have a true understanding of all hotel operations including hours, pricing, Marriott Bonvoy, and local information in order to speak to our guests with the utmost knowledge. REQUIREMENTS * A degree ...

New

Marriott

Front Desk Agent

Chicago, IL · On-site

$26.39 - $27.14/hr

... Operations Location 1 W Wacker Dr, Chicago, Illinois, United States, 60601 VIEW ON MAP ( Schedule ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

previous page

Showing results 41-60

All JobsMarriott Operations JobsMarriott Operations Jobs in Burr Ridge, IL

Marriott Operations information

See Burr Ridge, IL salary details

$11

$21

$31

How much do marriott operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for marriott operations in Burr Ridge, IL is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.94 per hour, depending on experience, location, and employer.

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What job categories do people searching Marriott Operations jobs in Burr Ridge, IL look for?

The top searched job categories for Marriott Operations jobs in Burr Ridge, IL are:

What cities near Burr Ridge, IL are hiring for Marriott Operations jobs?

Cities near Burr Ridge, IL with the most Marriott Operations job openings:

Marriott Operations jobs near you

Guest Service Representative

Marriott

Chicago, IL

$14 - $17/hr

Full-time

Re-posted 9 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels

Job description

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What Marriott International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply