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Marriott Operations Jobs in Northbrook, IL (NOW HIRING)

Marriott

Operations Manager (Front Desk)

Chicago, IL

$17.50 - $22.75/hr

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Building Engineer I (Trainee)

Chicago, IL

Maintain daily logs of operation, maintenance, and safety activities. Communicate with guests ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Service Aide

Chicago, IL · On-site

$15.75/hr

Job Number 26100439 Job Category Rooms & Guest Services Operations Location 151 W Adams St, Chicago ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Building Engineer I (Trainee)

Chicago, IL · On-site

Maintain daily logs of operation, maintenance, and safety activities. Communicate with guests ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

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All JobsMarriott Operations JobsMarriott Operations Jobs in Northbrook, IL

Marriott Operations information

See Northbrook, IL salary details

$11

$21

$32

How much do marriott operations jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for marriott operations in Northbrook, IL is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.66 per hour, depending on experience, location, and employer.

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are popular job titles related to Marriott Operations jobs in Northbrook, IL?

For Marriott Operations jobs in Northbrook, IL, the most frequently searched job titles are:

What job categories do people searching Marriott Operations jobs in Northbrook, IL look for?

The top searched job categories for Marriott Operations jobs in Northbrook, IL are:

What cities near Northbrook, IL are hiring for Marriott Operations jobs?

Cities near Northbrook, IL with the most Marriott Operations job openings:

Marriott Operations jobs near you
Infographic showing various Marriott Operations job openings in Northbrook, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,971 per year, or $21.6 per hour.

Business Devlopment Manager - Marriott Chicago Northwest

Chicago Marriott Northwest

Hoffman Estates, IL • On-site

Full-time

Re-posted 13 days ago

Job description

Business Development Manager
*Address: Mariott, Hoffman Estates, IL 60192
*Hotel Contact No. - +1 305 -772-2215
Pay Rate : 60K -70K
*Joining: Immediately !!!
*NOTE: The interview is in person only. No virtual hirings.
Job Description:
We are looking for an ambitious and results-driven Business Development Manager to help expand hotel revenue opportunities by developing strong business relationships, identifying new market opportunities, and increasing overall hotel sales performance. The Business Development Manager's responsibilities include generating corporate and group business, maintaining client relationships, coordinating with hotel departments, promoting Marriott brand standards, and achieving revenue goals.
Business Development Manager Responsibilities:
  1. Developing and maintaining relationships with corporate accounts, travel agencies, event planners, and local businesses.
  2. Identifying and pursuing new business opportunities to increase hotel occupancy and revenue.
  3. Conducting outside sales calls, networking events, client presentations, and hotel site tours.
  4. Coordinating with Operations, Front Office, Catering, and Sales teams to ensure excellent guest and client experiences.
  5. Preparing proposals, contracts, rate agreements, and sales reports.
  6. Monitoring market trends, competitor activity, and local business opportunities.
  7. Assisting in the development and execution of hotel sales and marketing strategies.
  8. Managing and growing existing accounts while actively soliciting new business.
  9. Promoting Marriott programs, brand standards, and loyalty initiatives.
  10. Achieving monthly, quarterly, and annual sales and revenue targets.
  11. Maintaining accurate client records, sales pipelines, and account activities.
  12. Ensuring adherence to Marriott policies, procedures, and professional standards.

Business Development Manager Requirements:
  1. Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field preferred.
  2. 2 or more years of hotel sales, hospitality, or business development experience preferred.
  3. Marriott experience is a plus.
  4. Strong communication, negotiation, and relationship-building skills.
  5. Excellent organizational and time management abilities.
  6. Computer literacy including Microsoft Office, Google Sheets, and hotel sales systems.
  7. Ability to multitask, work in a fast-paced environment, and meet revenue goals.
  8. Professional presentation and customer service skills.
  9. Knowledge of hotel operations, market trends, and sales strategies preferred.
  10. Ability to work independently and collaboratively with hotel departments.

Apply