Sterling, VA · On-site
$17.95/hr
Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Sterling, VA · On-site
$17.95/hr
Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Herndon, VA · On-site
Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Herndon, VA · On-site
Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Arlington, VA · On-site
$63K - $82K/yr
Manages day-to-day operations verifying that the quality, standards and meeting the expectations of ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
Arlington, VA · On-site
$63K - $82K/yr
Manages day-to-day operations verifying that the quality, standards and meeting the expectations of ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
Lynchburg, VA · On-site
... Marriott International, Inc. Job Overview We are seeking an energetic and dedicated Restaurant Manager to lead our team. In this pivotal role, you will oversee daily restaurant operations, ensure ...
Lynchburg, VA · On-site
... Marriott International, Inc. Job Overview We are seeking an energetic and dedicated Restaurant Manager to lead our team. In this pivotal role, you will oversee daily restaurant operations, ensure ...
Dulles, VA · On-site
Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Dulles, VA · On-site
Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Vienna, VA · On-site
$17.50 - $22/hr
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to ...
Vienna, VA · On-site
$17.50 - $22/hr
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to ...
Vienna, VA · On-site
$17.50 - $22/hr
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to ...
Vienna, VA · On-site
$17.50 - $22/hr
Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to ...
Mclean, VA · On-site
$22.51 - $23.95/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Mclean, VA · On-site
$22.51 - $23.95/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Arlington, VA · On-site
$16.25 - $20.75/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Arlington, VA · On-site
$16.25 - $20.75/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Mclean, VA · On-site
$14.50 - $18.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Mclean, VA · On-site
$14.50 - $18.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Mclean, VA · On-site
... food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Mclean, VA · On-site
... food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
$16.25 - $20.50/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
$16.25 - $20.50/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Arlington, VA · On-site
$22.95 - $25.50/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Arlington, VA · On-site
$22.95 - $25.50/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Arlington, VA · On-site
$22.95 - $25.50/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
New
Arlington, VA · On-site
$22.95 - $25.50/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
New
$15.75 - $20.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
$15.75 - $20.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
$14.50 - $18.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
$14.50 - $18.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Mclean, VA · On-site
$15.75 - $20.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
Mclean, VA · On-site
$15.75 - $20.25/hr
Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...
They are critical to ensure smooth operations throughout the entire hotel. No matter what position ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
They are critical to ensure smooth operations throughout the entire hotel. No matter what position ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
They are critical to ensure smooth operations throughout the entire hotel. No matter what position ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
They are critical to ensure smooth operations throughout the entire hotel. No matter what position ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...
| Aspect | Marriott Operations | Marriott Front Desk Agent |
|---|---|---|
| Primary Role | Oversees hotel operations, including departments like housekeeping, food & beverage, and maintenance | Handles guest check-ins, check-outs, and customer service at the front desk |
| Required Credentials | Hospitality management experience, relevant certifications often preferred | High school diploma or equivalent; customer service skills |
| Work Environment | Management setting with oversight of multiple departments | Front-line customer service in the hotel lobby |
| Industry Usage | Used for managerial and supervisory roles in hotel operations | Front desk and guest services roles |
Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.
6.4
Based on 1,184 frontline employees who took The Breakroom Quiz
53rd of 108 rated hotels
Additional Information Day Shift Preferred
Job Number 26083488
Job Category Rooms & Guest Services Operations
Location 45500 Majestic Dr, Dulles, Virginia, United States, 20166 VIEW ON MAP (https://www.google.com/maps?q=45500%20Majestic%20Dr%2C%20Dulles%2C%20Virginia%2C%20United%20States%2C%2020166)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $17.95-$17.95 per hour
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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