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Marriott Operations Jobs in Missouri (NOW HIRING)

Marriott

Front Desk Clerk

Creve Coeur, MO · On-site

$13 - $16.25/hr

Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Agent

Creve Coeur, MO · On-site

$13.25 - $16.75/hr

Whether processing operational needs, addressing guest requests, completing reports, delivering ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Assistant Stewarding Manager

Clayton, MO · On-site

JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Assistant Stewarding Manager

Clayton, MO · On-site

JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Guest Arrival Expert

Saint Louis, MO · On-site

$17.50 - $20/hr

Additional Information Job Number 26105305 Job Category Rooms & Guest Services Operations Location ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Expert

Clayton, MO · On-site

Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Property Administrative Specialist

Clayton, MO · On-site

$43K - $59K/yr

They are critical to ensure smooth operations throughout the entire hotel. No matter what position ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Assistant Banquet Manager

Clayton, MO · On-site

CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Assists in ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Assistant Banquet Manager

Clayton, MO · On-site

CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Assists in ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Guest Arrival Expert

Clayton, MO · On-site

Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Front Desk Agent

Saint Louis, MO · On-site

$13.75 - $17.50/hr

... Operations Location 100 Carondelet Plz, Clayton, Missouri, United States, 63105 VIEW ON MAP ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott International

Phone Attendant

Kansas City, MO · On-site

$17.51/hr

Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

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Marriott Operations information

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are popular job titles related to Marriott Operations jobs in Missouri?

For Marriott Operations jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Marriott Operations jobs in Missouri look for?

The top searched job categories for Marriott Operations jobs in Missouri are:

What cities in Missouri are hiring for Marriott Operations jobs?

Cities in Missouri with the most Marriott Operations job openings:

Marriott Operations jobs near you

Assistant General Manager

Marriott International

Kansas City, MO • On-site

$42K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

54th of 107 rated hotels

Job description


Additional Information: This hotel is owned and operated by an independent franchisee,Capital Management, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
From $42,000 a year - Full-time
The TownePlace Suites Kansas City at Briarcliff, a 94-room Marriott hotel, has the position of Assistant General Manager available for a person with a strong background in hotel operations.
The Assistant General Manager is responsible for coordinating all hotel operations as directed and provides direct support to the General Manager. An ideal candidate must possess extensive knowledge of hotel operations and a positive attitude. Must be able to train and motivate associates to perform to the best of their abilities in order to exceed all brand and company requirements.
The Assistant General Manager is responsible for coordinating all hotel operations as directed and provides direct support to the General Manager. An ideal candidate must possess extensive knowledge of hotel operations and a positive attitude.
Qualifications
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Functions
  • Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures
  • Provides training to staff
  • Selects or assists in the hiring of hotel staff and completes new hire paperwork
  • Supports team members to ensure their daily workload is attainable and completed by end of shift
  • Assists with employee scheduling and timecard maintenance
  • Reviews employee performance and assists in conducting personnel actions such as disciplinary actions and terminations
  • Assists in maintaining accurate records including, but not limited to; cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, tips and gratuities, and credit cards
  • Conducts or assists in conducting department meetings
  • Adheres to all franchise and company procedures
  • Assists in resolving guest complaints and employee issues
  • Covers shifts in all departments as scheduled by the General Manager
  • Performs functions of the General Manager in their absence
  • All other duties as assigned
  • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

While performing the duties of this job, the associate is frequently required to stand; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to reach with hands and arms. The associate may frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the work environment is usually quiet to moderate.
To perform the job successfully, an individual should demonstrate the following competencies:
  • Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
  • Ability to communicate effectively and professionally verbally, in writing, and utilizing proper business telephone etiquette, and in making presentations.
  • Ability to work in a fast-paced, high-energy, and demanding work environment.
  • Knowledge of hotel operations or ability to learn quickly.
  • Problem analysis and problem-solving skills required.
  • General Computer knowledge and knowledge of word processing software; spreadsheet software and internet.
  • Guest relations skills.
  • Prompt and regular attendance.
  • Will be required to work nights, weekends, and holidays.
  • Work flexible hours as required. Department schedules must accommodate fluctuating business demands and managers may be asked to work shifts other than those they prefer or normally work as based on business requirements.
  • Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
  • Comply with hotel and/or department uniform and professional behavior and appearance standards.

Education and Experience
  • Hotel Management, General Business or Marketing degree preferred but not required.
  • At least 4 years of hotel or management experience preferred (or equivalent combination of education and experience).
  • Must be willing to complete a background check in accordance with federal and state laws.

Benefits:
  • Competitive Annual Salary Medical Insurance - Coverage available as early as the first day of the month following employment, based on plan eligibility.
  • Dental Insurance Vision Insurance Company-Paid Life Insurance 401(k) Retirement Savings Plan with eligible participation Paid Time Off (PTO) On Demand Pay - Access earned wages before payday through our payroll partner.
  • Marriott Bonvoy Associate Travel Program - Deeply discounted room rates at participating Marriott properties worldwide. Associate Hotel Discounts where applicable.
  • Gated Garage Parking provided for associates while working.
  • Employee Assistance Resources Professional Development and Career Growth Opportunities Leadership Development within a growing hospitality management company.
  • Opportunities to work alongside experienced hospitality professionals in a collaborative, team-oriented environment.

This company is an equal opportunity employer.
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