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Marketplace Operations Manager Jobs in Rochester, MI

Dana

E-Commerce Sales Specialist

Novi, MI · On-site

This is an excellent opportunity for a highly motivated professional looking to build a career in eCommerce, digital sales, account management, and marketplace operations within the growing Dana ...

BrightView

Account Manager

Pontiac, MI · On-site

This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ... marketplace. * Strong written and verbal communication skills. * Demonstrated leadership and ...

BrightView Landscapes

Account Manager

Pontiac, MI · On-site

This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ... marketplace. * Strong written and verbal communication skills. * Demonstrated leadership and ...

BrightView

Account Manager

Pontiac, MI · On-site

This role is responsible for overseeing field operations. Duties and Responsibilities: * Identify ... marketplace. * Strong written and verbal communication skills. * Demonstrated leadership and ...

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All JobsMarketplace Operations JobsMarketplace Operations Manager JobsMarketplace Operations Manager Jobs in Rochester, MI

Marketplace Operations Manager information

See Rochester, MI salary details

$28.5K

$58.4K

$109.1K

How much do marketplace operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for marketplace operations manager in Rochester, MI is $58,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $71,300.00 per year, depending on experience, location, and employer.

What is a marketplace operations manager?

A Marketplace Operations Manager is responsible for overseeing the daily operations and performance of an online marketplace, ensuring smooth transactions between buyers and sellers. They manage processes like onboarding sellers, monitoring product listings, resolving disputes, and optimizing customer satisfaction. Their role often involves analyzing data to improve marketplace efficiency, coordinating with cross-functional teams, and implementing strategies to drive growth. This position is vital in maintaining the integrity and success of the marketplace platform.

What are the key skills and qualifications needed to thrive as a marketplace operations manager?

To thrive as a Marketplace Operations Manager, you need strong analytical skills, experience in operations management, and a background in business or supply chain, often supported by a relevant degree. Familiarity with marketplace platforms, order management systems, and analytics tools like Excel or SQL is typically required. Excellent problem-solving, communication, and leadership skills set top performers apart in this role. These competencies are crucial for optimizing processes, ensuring seamless transactions, and driving the overall success of the marketplace.

What are some common challenges marketplace operations managers face when balancing the needs of buyers and sellers?

Marketplace Operations Managers often encounter the challenge of ensuring a seamless experience for both buyers and sellers, whose interests may sometimes conflict. They must address issues such as order disputes, pricing discrepancies, and fulfillment delays while maintaining trust and satisfaction on both sides. Effective communication, strong problem-solving skills, and data-driven decision-making are essential to balance these needs and keep the marketplace running smoothly. Collaboration with customer support, product, and analytics teams is also key to identifying pain points and implementing scalable solutions.

What is the difference between Marketplace Operations Manager vs Marketplace Analyst?

AspectMarketplace Operations ManagerMarketplace Analyst
ResponsibilitiesOversees platform performance, manages seller relationships, and ensures smooth operationsAnalyzes marketplace data, identifies trends, and provides insights for optimization
Required SkillsOperational management, communication, problem-solvingData analysis, reporting, analytical skills
Work EnvironmentCross-functional teams, vendor interactions, strategic planningData-driven environment, reporting tools, market research
Common UsageUsed by companies managing online marketplaces to oversee daily operationsUsed by analysts to interpret marketplace data and inform decisions

The Marketplace Operations Manager focuses on managing the overall platform performance and seller relationships, ensuring smooth daily operations. In contrast, the Marketplace Analyst concentrates on analyzing data to identify trends and opportunities for optimization. Both roles require analytical skills, but their core functions differ in scope and focus.

What are popular job titles related to Marketplace Operations Manager jobs in Rochester, MI?

For Marketplace Operations Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Marketplace Operations Manager jobs in Rochester, MI look for?

The top searched job categories for Marketplace Operations Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Marketplace Operations Manager jobs?

Cities near Rochester, MI with the most Marketplace Operations Manager job openings:

Marketplace Operations Manager jobs near you
Infographic showing various Marketplace Operations Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,408 per year, or $28.1 per hour.

E-Commerce Sales Specialist

Dana

Novi, MI • On-site

Full-time

Posted 21 days ago

Dana Incorporated rating

5.9

Company rating: 5.9 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

453rd of 495 rated machine equipment manufacturers

Job description

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets - passenger vehicle and commercial truck equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Job Purpose

The eCommerce Sales Specialist supports the growth of Dana Aftermarket's digital sales channels, with primary responsibility of revenue generation for Amazon Wholesale, DanaProParts.com, and emerging marketplace channels. The role also supports eCommerce growth initiatives with strategic LV and CV customer accounts, including AutoZone, Advance Auto Parts, O'Reilly Auto Parts, NAPA, FleetPride, VIPAR, and other key retailers and distributors, helping drive online sales, assortment expansion, and digital commerce performance.

Working closely with the Manager of Digital Experience & eCommerce, this role is responsible for driving online revenue growth through assortment expansion, product listing management, pricing execution, promotional support, account administration, and ecommerce/marketplace operations. The position serves as a key liaison between Sales/Marketing, Product Management, Customer Service, Shared Services, Pricing, and external marketplace partners to help remove barriers to sales and improve overall account performance.

This is an excellent opportunity for a highly motivated professional looking to build a career in eCommerce, digital sales, account management, and marketplace operations within the growing Dana Aftermarket business.

Job Duties and Responsibilities

Drive eCommerce Sales Growth
    Responsible for direct revenue generation across Amazon Wholesale, DanaProParts.com, marketplace channels (eBay, Walmart, Lowe's, and others), and strategic customer eCommerce initiatives.
    Identify and execute opportunities to increase revenue through assortment expansion, improved product visibility, promotional programs, marketplace expansion, and customer-specific eCommerce initiatives.
   Partner with Sales / Account Management to support online growth objectives with key retail and distribution partners including AutoZone, Advance Auto Parts, O'Reilly Auto Parts, NAPA, FleetPride, VIPAR, and other strategic accounts. 
   Support execution of customer programs, promotions, product launches, and sales campaigns.
   Assist with customer-facing activities, account reviews, and growth initiatives.

Marketplace & Account Support
    Drive the the day-to-day management of Amazon Wholesale, DanaProParts.com, and marketplace channels. 
    Lead eCommerce initiatives, onboarding and expansion of marketplace channels including eBay, Walmart Marketplace, and future digital commerce platforms.
   Serve as a point of contact for routine marketplace and customer inquiries.
    Partner on account activities with internal departments, agency partners, distributors, and marketplace providers.
   Track and resolve customer, order, listing, pricing, and operational issues that may impact sales performance.

Product Listings & Assortment Expansion
   Maintain and support product listings, images, product attributes, and digital content across eCommerce channels.
   Assist with new product launches and assortment expansion initiatives.
   Support catalog audits and listing optimization efforts designed to improve discoverability and conversion.
   Coordinate digital assets and product information with Marketing and Product Management teams.

Pricing & Operational Coordination
   Assist with pricing updates, promotional pricing execution, and marketplace pricing reporting.
   Help reconcile pricing discrepancies, customer deductions, chargebacks, invoice issues, and operational concerns.
   Coordinate with Sales Operations, Customer Service, Pricing, Supply Chain, and Finance to resolve issues impacting customer satisfaction and sales growth.
   Assist with account administration activities related to marketplace programs and customer accounts.

Marketing & Customer Engagement Support
   Partner with Marketing to support digital campaigns, product launches, promotions, and merchandising initiatives.
   Assist with trade shows, customer meetings, sales events, DanaAftermarket.com initiatives, and promotional activities.
   Support development and distribution of digital assets, product content, and marketing materials.
   Help coordinate marketplace advertising and promotional opportunities that support sales growth.
   Perform other duties and projects as assigned.

Reporting & Analysis
   Prepare sales reports, marketplace performance summaries, and assortment tracking reports.
   Monitor key performance metrics including sales trends, listing health, promotional performance, and customer engagement.
   Support monthly business reviews and account reporting activities.
   Utilize Excel, Power BI, and marketplace reporting tools to support decision-making.

Education and Qualifications

   Bachelor's degree in Business, Sales, eCommerce, Communications, or related field.
    3+ years of experience in sales support, account management, eCommerce, or related fields. 
   Strong organizational and project coordination skills. 
   Excellent written and verbal communication skills. 
   Proficiency in Microsoft Excel and Office applications. 
   Ability to manage multiple priorities in a fast-paced environment. 
   Strong attention to detail and customer-service mindset.
   Willingness to travel (~25%) for customer meetings, trade shows, sales meetings, and industry events.

Skills


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Unsolicited Resumes from Third-Party Recruiters

 Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

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