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Market Research Customer Service Representative Jobs

Össur

Market Research & Analytics Analyst

Irvine, CA · On-site

Build external networks with key customers, clinicians, researchers, and industry stakeholders to ... Represent the company in an ethical, professional manner while adhering to all laws, regulations ...

Airgas

Customer Service Representative

Rancho Cordova, CA · On-site

$17 - $23.25/hr

This person could make outbound calls to research the progress of an order. The representative may ... market segments. * Works effectively in a team format that assists each other to give the customer ...

Airliquidehr

Customer Service Representative

Rancho Cordova, CA · On-site

$17 - $23.25/hr

This person could make outbound calls to research the progress of an order. The representative may ... market segments. * Works effectively in a team format that assists each other to give the customer ...

GROUPE SEB

MARKET RESEARCH ANALYST

Irvine, CA · On-site

$75K - $90K/yr

Analyze customer, field, and market feedback to identify unmet needs, emerging trends, and ... service innovation * Analyze market trends to identify business opportunities; Create reports and ...

STAHL

Market Research Support

Washington, DC · On-site

Market Research Support WHO WE ARE: STAHL Companies provides the Program Management for its Channel ... STAHL advocates for policies that can improve government services and maintain our government ...

Intellibright

Market Research Analyst

Austin, TX · On-site

... services and healthcare to legal and real estate. We are looking for a curious, driven Market ... Identify major customer pain points, including internal challenges, marketing frustrations, and how ...

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Market Research Customer Service Representative information

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How much do market research customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for market research customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Market Research Customer Service Representative jobs?

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Infographic showing various Market Research Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Lead Market Research Analyst

Arlington, VA • On-site

Bloomberg Industry Group
Library and Information Services • 51 - 200 employees
Learn more about Bloomberg Industry Groupexternal

$70K - $100K/yr

Full-time

Re-posted 2 days ago

Job description

As a Lead Market Research Analyst, you'll work closely with internal cross-functional stakeholders to uncover customer needs, understand market dynamics, and identify the factors influencing customer behavior and business outcomes. You will design and execute research that translates customer and market insights into actionable recommendations, helping internal Product, Marketing, Sales, Customer Success, and business leaders make informed decisions that drive growth and customer value.

What you will do:

  • Independently lead market research projects end to end, from defining business questions and selecting appropriate methodologies through execution, analysis, and delivery of actionable recommendations.
  • Conduct quantitative and qualitative research across areas such as Voice of Customer (VoC), win/loss, customer satisfaction, product research, and market and competitive research.
  • Partner with internal stakeholders to identify and prioritize research needs and ensure research addresses important business decisions.
  • Synthesize customer, market, competitive, and business information to identify meaningful insights, opportunities, and implications.
  • Translate research findings into recommendations that inform product, commercial, go-to-market, and other business strategies.
  • Communicate insights effectively through compelling reports, presentations, and executive-level storytelling.
  • Manage research operations, external vendors, participant recruitment, project timelines, and research quality.

You need to have:

  • 3+ years of experience in market research, customer insights, Voice of Customer (VoC), product research, or a related research and insights role.
  • Demonstrated experience independently leading multiple market research projects end to end and delivering actionable insights and recommendations to internal stakeholders.
  • Strong knowledge and hands-on experience with quantitative and qualitative market research methodologies, including surveys, interviews, sampling, questionnaire design, and data analysis.
  • Experience conducting customer and market research for SaaS, B2B, technology, or other complex products and services.
  • Experience using Qualtrics or similar platforms to design, program, deploy, and manage survey research.
  • Strong analytical and synthesis skills, with the ability to translate customer, market, and business information into meaningful insights and actionable recommendations.
  • Strong presentation, storytelling, and stakeholder management skills, with experience communicating research findings and influencing internal cross-functional teams and senior leaders.
  • Strong project management and collaboration skills, with the ability to manage multiple priorities and work effectively across teams in a fast-paced, matrixed environment.

Compensation Range:

$70,000.00-$100,000.00

Placement in the salary range will be decided upon completion of the interview process. Salary determination will be determined based on factors including but not limited to relevant experience, demonstrated skills related to the requirements of the role, education, certifications, and geographic location.


Equal Opportunity


Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law ("Protected Characteristic"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics ("Discrimination").

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