Maria Joseph Jobs (NOW HIRING)

Responsive recruiter
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

About Us
We are a full-service automotive dealership dedicated to delivering an exceptional customer experience at every visit. Our team values professionalism, communication, and teamwork-and we take pride in doing the job right the first time. We're seeking a motivated and organized Customer Service representative who thrives in a fast-paced environment and is eager to support our service team.
What You'll Do

• Operate our Customer relationship platform to help address customer concerns.
• Manage incoming phone calls, appointment reminders, and repair status updates. scheduling appointments.
• Ensure accurate documentation of repair orders and customer information
• Assist with warranty submissions, parts coordination, and service follow-up
• Support overall shop flow to help ensure timely, high-quality repairs

What We're Looking For

• Experience in automotive service, customer service, or scheduling (preferred)
• Excellent organizational and communication skills
• Ability to multitask and remain calm under pressure
• Comfortable using computers and dealership management systems
• Positive attitude and a team-first approach

Compensation: $18.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pacifico Auto Group
Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970, Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall, one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.
Currently, Maria Pacifico is our president and we are the only Certified Women owned Automobile Business in Philadelphia.
Thanks to our employees and their dedication to customer service, Pacifico Auto Group has continuously maintained a leadership position within the Philadelphia automotive industry.
The Pacifico Family foundation has given away over 2 million dollars to local charities in the last 40 years. We have partnered with the local school districts to give away over $165,000 annually to over 35 well deserving seniors yearly on their way to college.
Every time you do business with us you help a student in need.
The Pacifico family provides customers with state of the art showrooms and service facilities that allow for a first class experience while visiting our dealerships. Our employees are equipped with all of the tools necessary to provide guests with a first class experience as well. With over 80 service bays and 50 technicians available for your service needs, Pacifico will get you and your vehicle in and out in a timely manner.
We are recognized as a one stop shop for all things automotive, including a state of the art Body Shop, complete sales and service at our commercial truck center, a detail department and carwash.
Situated only 5 miles from the airport at the Airport Auto Mall. Pacifico is 10 minutes from South Jersey, Walt Whitman bridge, 476 blue route, Delco, Center City, 2 minute drive off of I-95. 15 minutes from Northeast Philly and the main line
Pacifico Ford, Mazda and Hyundai always stocks over 500 new and 200 used vehicles in one location for a great selection. So remember, whether you're looking for new or used vehicles, service, a body shop, a truck for your business, you only need to think of one name: Pacifico Ford, Mazda and Hyundai at the Airport Auto Mall.
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