... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...
PR · On-site
$13.50 - $18.50/hr
As a Customer Service Representative, you will partner with sales, logistics, inventory management, leadership team, and customers to achieve optimal customer satisfaction. Primary Responsibilities:
Quick apply
PR · On-site
$13.50 - $18.50/hr
As a Customer Service Representative, you will partner with sales, logistics, inventory management, leadership team, and customers to achieve optimal customer satisfaction. Primary Responsibilities:
Customer Service Associate
Bayamon, PR · On-site
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Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Bayamon, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
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Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Associate
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Sun West is a nationwide full-service mortgage seller /servicer with over 42 years of experience ... Excellent time management skills. * Identify and assess customers' needs to achieve satisfaction.
Quick apply
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Sun West is a nationwide full-service mortgage seller /servicer with over 42 years of experience ... Excellent time management skills. * Identify and assess customers' needs to achieve satisfaction.
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
... Service Professionals (Pros) to provide real-time Video Chat support to customers shopping in ... Manage required documentation and customer records accurately. * Comply with all security ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
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Mayaguez, PR · On-site
$12 - $13/hr
Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire ... and workforce management expert, to fuel the development and execution of core business and ...
Quick apply
Customer Service Representative
Mayaguez, PR · On-site
$12 - $13/hr
Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire ... and workforce management expert, to fuel the development and execution of core business and ...
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$13 - $17.75/hr
Customer Service Representative Company: Triple-S Salud Job Location (Short): Bayamon, PR Posting ... Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other ...
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PR · On-site
$13 - $17.75/hr
Customer Service Representative Company: Triple-S Salud Job Location (Short): Bayamon, PR Posting ... Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other ...
New
Bilingual Customer Service Representative
Bayamon, PR · On-site
$14 - $17.50/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail ... Ensures and promotes that all transactions and inquiries are managed within our compliance and ...
Bilingual Customer Service Representative
Bayamon, PR · On-site
$14 - $17.50/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail ... Ensures and promotes that all transactions and inquiries are managed within our compliance and ...
$12.75 - $16.50/hr
The Logistics & Customer Service Coordinator will play a crucial role in supporting the business in Mexico by managing administrative tasks, coordinating sales & marketing activities, providing ...
$12.75 - $16.50/hr
The Logistics & Customer Service Coordinator will play a crucial role in supporting the business in Mexico by managing administrative tasks, coordinating sales & marketing activities, providing ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...
Manager Xerox Customer Service information
Does Manager Xerox Customer Service offer remote jobs?
Manager Xerox Customer Service roles are typically based in an office environment, but some positions may offer remote or hybrid work options depending on the company's policies and the specific role. Candidates should review the job listing or contact the employer for details on remote work availability.
What is the difference between Manager Xerox Customer Service vs Customer Support Supervisor?
| Aspect | Manager Xerox Customer Service | Customer Support Supervisor |
|---|---|---|
| Credentials | Typically requires management experience, industry certifications, and customer service training | Requires customer service experience, leadership skills, and possibly certifications |
| Work Environment | Office setting, overseeing customer service teams, handling escalations | Office or call center, supervising support staff, ensuring service quality |
| Employer & Industry | Commonly employed by Xerox or similar document solutions companies | Employed across various industries with customer support teams |
| Search & Comparison Intent | Often compared for leadership roles in customer service | Compared for frontline supervisory roles in support teams |
The Manager Xerox Customer Service focuses on overseeing customer service operations within Xerox, managing teams, and handling escalations. In contrast, a Customer Support Supervisor typically supervises support staff directly, ensuring quality service delivery. Both roles require customer service experience and leadership skills but differ mainly in scope and seniority.
What are the most commonly searched types of Xerox Customer Service jobs in Puerto Rico? The most popular types of Xerox Customer Service jobs in Puerto Rico are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Xerox rating
7.3
Based on 129 frontline employees who took The Breakroom Quiz
102nd of 156 rated electronics manufacturers
Job description
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Job Summary:
Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets.
This employee works as part of the service delivery team that is aligned to one or more customers. They will have a focus on the following:
- Delivery of service that meets SLA (Service Level Agreement) and customer satisfaction
- Supporting the achievement of productivity improvements
- Contributing to service transformation and business growth and further profitable service revenue
Primary Responsibilities:
- Carries out preventative maintenance checks, first level repair and escalate in accordance with agreed procedures for next level maintenance and technical support
- Promotes knowledge sharing and acts as a mentor/coach
- Educates and trains client groups on equipment usage and functions.
- Maintains clean and tidy devices and safe work environment
- Logs of all activities including on-site parts inventory and replenishment of consumables
- Ensures SLA is achieved, and customer requirements are met and exceeded
- Commits to maintaining skill set through personal development and training.
- Support multiple accounts in Broward County and Miami-Dade County.
Skills and Qualifications:
- Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective.
- Able to work with minimal oversight, maintaining a high attention to detail and organization while demonstrating superior time management skills in accordance with Service Level Agreement and Statement of Work relevant for the customer
- Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
- Identifies problems in straightforward situations and makes sound decisions using standard procedures
- Eager to learn technologies surrounding print production and finishing equipment.
- Must be able to stand for long periods of time, walk, bend, and reach.
It is important that our Docucare Associate does these 4 things well:
- Excelling in customer-facing service delivery role
- Maintaining intermediate knowledge of all Xerox equipment and client IT environment
- Demonstrates a proactive approach to work with initiative and drive
- Exhibits good technical and/or electrical aptitude
Additional Benefits:
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching
- Paid time off, plus holidays and personal days
- Substantial growth opportunities for future career development within a supportive and collaborative company culture
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About Xerox
Sourced by ZipRecruiter
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Norwalk, CT, US
Year founded
1906